Can’t log in to A-Bank Ukraine? Accent-Bank (stylized as àbank) is a systemically important Ukrainian bank offering digital banking through the ABank24 platform. This guide covers login methods, the mobile app, and common fixes.
Quick Facts
| Bank | A-Bank (Accent-Bank JSC / àbank) |
| Country | Ukraine |
| Founded | 1992 |
| Headquarters | Dnipro (since 2007) |
| Status | Systemically Important Bank (NBU certified 2024) |
| Mobile App | ABank24 |
| Customer Service | 7776 (free in Ukraine) |
Quick Access
🏆 FinAwards 2026 Winner: A-Bank won “People’s Bank” and “Best Mobile App” awards in 2026.
Login Methods
Method 1: ABank24 Web Portal
- Go to a24m.a-bank.com.ua
- Enter your phone number
- Enter your password
- Complete verification (OTP or biometric)
- Access your accounts
Method 2: ABank24 Mobile App
- Download ABank24 from App Store or Google Play
- Open the app
- Enter your phone number and password
- Use Face ID, Touch ID, or PIN for quick access
ABank24 App Features
Free Services
- 💸 Card-to-card transfers
- 📱 Phone number transfers
- 📄 Utility bill payments
- 📶 Mobile top-ups
Premium Features
- 💰 Up to 20% cashback
- 💱 Favorable currency exchange
- 🏢 Business account opening
- 🎥 Video card technology
💳 Get a Card in 5 Minutes: Order the “Green” card with up to 200,000 UAH credit limit and 62-day grace period directly in the app – no branch visit required.
First-Time Registration
- Download the ABank24 app
- Tap “Registration” on the start screen
- Enter your Ukrainian phone number
- Verify via SMS code
- Create your password
- Set up biometric login (optional)
Troubleshooting Login Issues
Forgot Password
- Tap “Forgot Password” on login screen
- Enter your registered phone number
- Verify via SMS code
- Create a new password
App Not Working
- Update to latest version (currently 3.13.5)
- Clear app cache and data
- Reinstall if issues persist
- Contact support via in-app chat
Contact & Support
📞 Free in Ukraine: 7776
📱 Mobile: +380 56 789 6152
💬 Viber/Telegram/iMessage: Available in app
📧 Email: [email protected]
🌐 Website: a-bank.com.ua
🏢 HQ: 11 Batumska St., Dnipro 49074
💬 24/7 Support: Contact operators any time via “Online Help” chat on the website or “Support” section in the app.
Security Tips
- 🔒 Never share OTP codes with anyone
- 🚫 A-Bank never asks for passwords via phone/email
- 📱 Only download from official app stores
- 🔐 Use biometric login for added security
- 🔄 Keep the app updated for security patches
About A-Bank
A-Bank (formerly Accent-Bank, stylized as àbank) was founded in 1992 as Kyivprivatbank, later becoming Ukrainian Credit Bank before its 2007 rebrand to Accent-Bank. The headquarters moved from Kyiv to Dnipro in 2007. In 2015, the Surkis brothers acquired the majority stake from PrivatBank.
In 2024, the National Bank of Ukraine recognized A-Bank as a systemically important bank. The bank’s statutory capital stands at 2.1 billion UAH (2026). A-Bank was the first in the world to introduce video payment cards in its ABank24 app.
Frequently Asked Questions
How do I log in to A-Bank online banking?
Go to a24m.a-bank.com.ua or use the ABank24 mobile app. Enter your phone number and password.
What is the A-Bank customer service number?
Call 7776 (free within Ukraine) or +380 56 789 6152 from abroad.
Is A-Bank the same as Accent-Bank?
Yes, A-Bank is the rebranded name of Accent-Bank (stylized as àbank). The name changed in 2007.
Where is A-Bank headquartered?
A-Bank is headquartered in Dnipro, Ukraine at 11 Batumska Street.
Is A-Bank a safe bank?
Yes, A-Bank is certified by the National Bank of Ukraine as a systemically important bank (2024).
How do I download the ABank24 app?
Download from Google Play (Android) or App Store (iOS). Search for ABank24 or àbank24.
Can I open an account without visiting a branch?
Yes, you can open personal accounts and order cards directly in the ABank24 app in 5 minutes.
Are card transfers free?
Yes, card-to-card and phone number transfers are free through ABank24.
Does A-Bank offer 24/7 support?
Yes, you can contact support any time via the in-app chat, Viber, Telegram, or iMessage.
What awards did A-Bank win?
A-Bank won FinAwards 2026 for ‘People’s Bank’ and ‘Best Mobile App,’ plus silver for ‘Best Deposit.’
Last Updated on February 11, 2026
URL: https://log-in.me/accentbank-kiev-ukraine/