Access Bank Group refers to Access Bank PLC, one of Africa’s largest financial institutions headquartered in Lagos, Nigeria. Licensed by the Central Bank of Nigeria (RC-125384), Access Bank operates across multiple African countries and the United Kingdom. This guide covers all login methods for Access Bank digital banking.
Online Banking Login
Access your Access Bank accounts online:
- Retail Banking: ibank.accessbankplc.com/RetailBank/
- Business Banking (Primus): accessbankplc.com/primus/
AccessMore Mobile App
AccessMore is Access Bank’s primary mobile banking app:
- Account management and balance checks
- Fund transfers (local and international)
- Bill payments and airtime purchase
- Biometric login support
Download from your device’s app store. Access Mobile is also available.
*901# USSD Banking
Bank without internet using USSD:
- Dial *901# from your registered phone
- Works on any mobile network
- No smartphone or data required
- Secure PIN-protected transactions
Known Issues and Workarounds
Users have reported occasional app login difficulties and transaction delays. Recommended workarounds:
- Use *901# USSD during app outages
- Keep backup accounts for emergencies
- For unresolved complaints (90+ days), contact the Customers’ Ombudsman
Customer Service
- Phone: 0201 280 2500
- Alternative: 07003000000
- Service Hub: theaccessservicehub.accessbankplc.com
- Head Office: 14/15 Prince Alaba Abiodun, Victoria Island, Lagos
Last Updated on January 2, 2026
URL: https://log-in.me/accessbankgroup-lagos-nigeria/