Affin Bank Berhad is one of Malaysia’s established commercial banks, founded in 1975 and celebrating 50 years in 2026. With 145 branches across Malaysia, the bank provides comprehensive banking services through its AffinAlways digital platform.
Quick Facts
| Founded | 1975 |
|---|---|
| Headquarters | Menara AFFIN, Tun Razak Exchange, Kuala Lumpur |
| Branches | 145+ across Malaysia |
| Parent Company | AFFIN Bank Berhad |
| Subsidiaries | Affin Islamic Bank, Affin Hwang Investment Bank |
| SWIFT Code | PHBMMYKL |
How to Login to Affin Bank Online Banking
Step 1: Access the Portal
Open your web browser and go to https://rib.affinalways.com – this is the official Retail Internet Banking portal for Affin Bank.
Step 2: Enter Your Credentials
Enter your Username and Password associated with your account.
Step 3: Verify Security
Verify your Secure Word and Secure Image as displayed on screen. This ensures you’re on the genuine Affin Bank website.
Step 4: Complete Login
Click the “Login” button to access your account dashboard.
AffinSecure Authentication (Required)
AffinSecure is mandatory for all Affin Bank customers conducting online transactions. Key points:
- SMS TAC was fully phased out in July 2024
- All transaction approvals now require the AffinAlways mobile app
- This change aligns with Bank Negara Malaysia’s 2024 regulatory requirements
- Enhanced cybersecurity protocols protect against financial fraud
AffinAlways Mobile App
The AffinAlwaysX app is the upgraded mobile banking solution:
| App Name | AffinAlwaysX |
|---|---|
| Android | Version 11.0 or higher |
| iOS | Version 15.0 or higher |
| Latest Version | v8.0.19 (March 2026) |
| Download | Google Play Store / Apple App Store |
AffinAlwaysX Features
- Account management and balance checks
- Fund transfers (local and international)
- Bill payments
- AffinSecure transaction approvals
- Card management
- QR payment
- e-FD (electronic fixed deposits)
- Investment services
First-Time Registration
- Visit any AFFIN branch to verify your identity
- Obtain your Reference Code from the branch staff
- Go to the Retail Internet Banking portal (rib.affinalways.com)
- Click “First Time Login”
- Follow the on-screen instructions to set up your login credentials
Troubleshooting
Forgot Password
Use the “Forgot Password” option on the login page or contact customer support at +60 3 8230 2222.
AffinSecure Not Working
Ensure your AffinAlways app is updated to the latest version (v8.0.19 as of March 2026). If issues persist, reinstall the app or contact support.
Account Locked
After multiple failed login attempts, your account may be temporarily locked. Wait 24 hours or contact customer support.
Contact Information
| Customer Service | +60 3 8230 2222 |
|---|---|
| [email protected] | |
| Live Chat | Available via AffinAlways website |
| Head Office | Menara AFFIN, Tun Razak Exchange, Kuala Lumpur |
| Social Media | Facebook, Instagram, Twitter |
Frequently Asked Questions
Do I need the AffinAlways app to use online banking?
Yes, since July 2024, the AffinAlways app is mandatory for transaction approvals via AffinSecure. SMS TAC is no longer available.
What is the difference between AffinAlways and AffinAlwaysX?
AffinAlwaysX is the upgraded version with a streamlined interface, faster navigation, and improved user experience. All essential features remain the same.
Can I access online banking without visiting a branch?
First-time registration requires a branch visit to verify your identity and obtain a Reference Code. After that, all banking can be done online or via the app.
Is there a fee for using online banking?
AffinAlways online and mobile banking services are generally free. Standard transaction fees may apply for certain services like international transfers.
Last Updated on January 4, 2026
URL: https://log-in.me/affinbank-kualalumpur-malaysia/