This guide explains how to sign in to Al Rajhi Bank Malaysia and what to do when login fails.
Log in steps
- Open Al Rajhi Bank Malaysia internet banking from the bank’s official website.
- Enter your username and password exactly as registered.
- Complete the security check if asked (for example OTP or TAC).
- Submit and wait for the account dashboard to load.
- Sign out after use, especially on shared devices.
Problems and fixes
- Wrong username or password: Re-enter carefully and check keyboard language and caps lock.
- No OTP or TAC received: Wait briefly, request a new code once, then verify your registered phone number if it still fails.
- Account locked: Use the recovery or unlock flow on the login screen or contact bank support.
- Page not loading: Refresh, clear browser cache/cookies, or try another browser or device.
- Unexpected login error: Retry after a short wait and check for maintenance notices from the bank.
Security checks before entering credentials
- Confirm you are on the official Al Rajhi Bank Malaysia website.
- Do not enter credentials from unsolicited email or SMS links.
- Do not share OTP or TAC codes with anyone.
- Review account activity after login and report unknown transactions immediately.
FAQ
Can I reset login details online?
Use the recovery options shown on the bank login page. If recovery fails, contact support.
What should I do after repeated login failures?
Stop retrying, use account recovery, and contact support if your account is locked.
What if I suspect unauthorized access?
Change your password immediately, secure your device, and report the incident to the bank at once.
Last Updated on March 5, 2026
URL: https://log-in.me/alrajhibankmalaysia-kualalumpur-malaysia/