Can’t log in to Arab International Bank? Arab International Bank (AIB) offers digital banking through mobile and internet platforms. This guide covers login methods and common fixes.
Quick Access
🌍 Regional Bank: Serving the Arab region with comprehensive banking services.
AIB Mobile Banking
How to Log In
- Open AIB Mobile app
- Enter your Username
- Enter your Password
- Complete verification
- Access your accounts
Features
- 💰 Account management
- 💸 Transfers
- 💳 Card services
- 📄 Statements
- 🔔 Notifications
Troubleshooting Login Issues
⚠️ Branch Visit Required for Registration: Cannot register online. Must physically visit an AIB branch and fill out a registration form before you can use the mobile app.
⚠️ Separate Token App Required: Transactions require a separate AIB Mobile Token app to be installed and configured. Additional complexity for users.
Getting Started
- Visit nearest AIB branch with ID
- Fill out AIB Online Banking registration form
- Wait for activation confirmation
- Download both AIB Banking and AIB Token apps
App Issues
- Call 19604 for support
- Ensure both apps are updated
- Re-link token if transactions fail
Egypt-Specific Issues
Network Issues
- Use Wi-Fi over mobile data when possible
- Avoid peak hours (9-11 AM, 6-9 PM)
- Toggle airplane mode to reset connection
Common Solutions
- Update app to latest version
- Clear app cache and data
- Reinstall if issues persist
Contact & Support
📞 Phone: 19456
🌐 Website: aib.com.eg
🏢 Branches: Multiple across Egypt
Security Tips
- 🔒 Never share credentials or OTP codes
- 🚫 Bank never asks for passwords via phone/email
- 📱 Only download from official app stores
- 🔄 Keep app updated for security patches
- 👁️ Monitor accounts regularly for unauthorized activity
🏛️ Not Resolved? Escalate to Central Bank of Egypt
If your bank doesn’t resolve your issue, you have the right to escalate to the central bank:
- Full Guide: How to File a Complaint with Central Bank of Egypt
Frequently Asked Questions
How do I log in to AIB?
Enter username and password, complete verification.
What does AIB stand for?
Arab International Bank.
What is the customer service number?
Call 19456 for support.
Can I manage cards?
Yes, card services available.
How do I reset my password?
Contact customer service or visit a branch.
Is biometric login available?
Yes, on compatible devices.
Can I view statements?
Yes, in the app.
Can I transfer to other banks?
Yes, interbank transfers supported.
What regions does AIB serve?
Arab region.
What services does AIB offer?
Comprehensive retail and corporate banking.
Last Updated on February 11, 2026
URL: https://log-in.me/arabinternationalbankaib-cairo-egypt/