If you are still trying to log in to Asheville Savings Bank, that is the first problem. Asheville Savings Bank and ASB Bancorp were absorbed into First Bank years ago, so the old Asheville path will not help you now.
This guide is for frustrated former customers who already tried the old name, an old bookmark, or the wrong support path. We will keep it simple and focus on what to do next.
How to Log In
If You Were An Old Asheville Savings Customer
- Stop looking for an Asheville Savings Bank login page.
- Use the current First Bank online banking path.
- Enter your current First Bank online banking details.
- If you never finished moving to the newer system, call support instead of retrying the dead old path.
If You Still Only Know The Old Bank Name
- Tell support you are a former Asheville Savings Bank customer.
- Ask whether your access should now be through First Bank personal banking.
- If your password is the problem, use the current First Bank recovery path or call support.
- If you need business help, ask for the business-support team instead of guessing.
Known Issues & Common Problems
What People Often Try
- They keep searching the old Asheville Savings name.
- They use a very old bookmark and end up confused.
- They assume the old bank still has its own separate login.
- They call the wrong team for business or online-banking trouble.
- They panic after a failed sign-in instead of using the current First Bank support path.
What To Do Instead
- Use First Bank, because that is where the old Asheville Savings accounts were moved.
- If you forgot your current password, use the current recovery path instead of the old bank name.
- If you need account details fast, ask whether the 24-hour telephone banking line can help.
- If you are a business user, call business support directly.
- If fraud is possible, stop and report it at once.
Troubleshooting Tips
Troubleshooting Tips
- If an old Asheville Savings bookmark fails, do not keep retrying it.
- If you are unsure whether you were moved to personal or business banking, ask support first.
- If you only need balances or basic account information, ask about the 24-hour phone line.
- If password recovery fails, call First Bank support instead of forcing more retries.
- If you think your issue came from a scam or fake message, report it right away.
Security Tips
- First Bank says it will not ask for your password, PIN, one-time passcode, or secure access code by call, email, or text.
- If a caller or message asks for those details, stop and call the bank yourself.
- Use only the current First Bank path, not old Asheville Savings links.
- If fraud is possible, call support and block access fast.
- Be extra careful with text messages that claim your account has a problem.
Contact Customer Service
Main Help
- Customer support: 1-866-792-4357
- 24-hour telephone banking: 1-888-518-4636
- Business support: 1-866-435-7208
- Fraud help starts through customer support if you think something is wrong.
What To Say On The Call
- Say you are a former Asheville Savings Bank customer.
- Say whether the problem is password recovery, old-login confusion, or a fraud worry.
- Say whether you need personal or business banking help.
- Ask support to confirm the right current access path for your account.
Related Bank Guides
Frequently Asked Questions
Why can I not find an Asheville Savings Bank login anymore?
Because Asheville Savings Bank was merged into First Bank, so the old separate login path is gone.
What should I do if I was an old Asheville Savings customer?
Use the current First Bank access path and tell support you are a former Asheville Savings customer if you need help.
Who do I call for support?
Call First Bank customer support at 1-866-792-4357. If you only need account information, ask about the 24-hour telephone banking line at 1-888-518-4636.
What if I think a message asking for my codes is fake?
Do not respond. First Bank says it will not ask for your password, PIN, one-time passcode, or secure access code by call, email, or text.
Last Updated on March 8, 2026
URL: https://log-in.me/asbbancorp-asheville-unitedstates/