Atlantic Capital Bancshares ❤️ Log In

The Short Answer

• There is no normal Atlantic Capital login anymore.
• SouthState closed the Atlantic Capital merger on March 1, 2022.
• That means former Atlantic Capital customers need the SouthState path now.
• If you still use the old name in your head, that alone can send you to the wrong place.

What To Do Instead

1. Stop trying the old Atlantic Capital path.
2. Use the current SouthState website or app instead.
3. If your credentials fail, stop guessing and contact SouthState support.
4. If the issue started after the merger or after a phone change, say that first.
5. If fraud may be involved, treat that as the main issue right away.

What People Often Try

• They search for Atlantic Capital and land on stale information.
• They think the merger means their banking disappeared.
• They retry bad credentials too many times.
• They share a code during a fake SouthState fraud call.
• They describe a fraud problem as only a login problem and lose time.

What Usually Helps More

• Start from the current SouthState path.
• Say you are a former Atlantic Capital customer.
• If the issue is app-only, test the web login once.
• If you got a suspicious call or text, stop and contact SouthState directly.
• If you received a security code you did not expect, do not share it.

Troubleshooting Tips

• Try the current SouthState website once before calling.
• If your phone changed, mention that first because secure access codes may be involved.
• If the issue is bill pay, debit card, or phone banking, say that exact feature name.
• If you can still sign in on one device but not another, say that too.
• If you were an Atlantic Capital customer, say that early so support knows the history.

Security Tips

• SouthState says it will never contact you to ask for PINs, passwords, security codes, or usernames.
• Do not share a texted security code with anyone on the phone.
• If a text claims to be from SouthState from a strange number, treat it as suspicious.
• If you think a fraudster reached you, contact SouthState at once.
• Do not trust caller ID by itself.

What Real Users Run Into

• Some users still search for Atlantic Capital instead of SouthState.
• Some users give away secure access codes during scam calls.
• Some users get stuck after a phone or contact-info change.
• Some users are not sure whether the problem is login, fraud, or a feature like bill pay.

What SouthState Warns About

• SouthState warning, published May 7, 2025: the bank will never contact a customer to request PINs, passwords, security codes, account numbers, usernames, or personal account information.
• The bank also said fraudsters may ask for a Forgot Password secure access code or push fake Zelle approvals.
• That means users should stop the call and contact SouthState directly.

Main Help

• Customer Care: 800-277-2175
• BillPay Support: 855-744-4739
• Phone Banking: 800-763-0555
• After-hours lost or stolen debit cards: 855-908-4495
• Customer Care hours: Monday to Friday 7:00 a.m. to 8:00 p.m. ET, Saturday 8:00 a.m. to 5:00 p.m. ET

What To Say On The Call

• Say you are a former Atlantic Capital customer now using SouthState.
• Say whether the problem is login, bill pay, fraud, or debit card support.
• Say if your phone or contact details changed.
• Ask what exact next step they want you to take.