Can’t log in to BCI Mozambique? Banco Comercial e de Investimentos is one of Mozambique’s leading banks with 150 branches. This guide covers all BCI login methods, the e-Daki mobile app, and troubleshooting tips.
Quick Access
How to Log In to BCI
BCI Website
- Go to bci.co.mz
- Click on BCI Directo
- Enter your User ID
- Enter your password
- Complete security verification
e-Daki Mobile App
- Download the e-Daki app
- Open the app
- Log in with your credentials
- The app learns your preferences
- Access personalized experience
Visit a Branch
- Visit any BCI branch
- 150 branches nationwide
- 20+ specialized centers
- Register for e-Daki
- Get login credentials
e-Daki App Features
- Account Queries – Check balances, movements, and integrated position
- Transaction History – View history and download transaction proofs
- Payments & Transfers – Service payments, top-ups, and fund transfers
- Data Updates – Keep your personal information current
- Credit Simulations – Calculate loan options and repayment schedules
- Card Management – View statements, CashAdvance, block/unblock cards
- Branch Locator – Find agencies, opening times, and contacts
- Smart Learning – App adapts to your preferences for personalized experience
Common Login Issues
Forgot Password?
Contact BCI customer service or visit any of the 150 BCI branches with your BI (identification card) to request a password reset and regain access to your account.
Account Locked?
Your account may be locked after multiple wrong password attempts. Wait and try again later, or contact BCI support to unlock your digital banking access.
e-Daki App Crashes?
Update to the latest version (requires iOS 15.6 or later for iPhone). Clear app cache in phone settings. Uninstall and reinstall if problems persist.
Card Issues?
Use the e-Daki app to block/unblock your debit or credit card instantly. For lost or stolen cards, call BCI immediately to prevent unauthorized use.
About BCI Mozambique
Banco Comercial e de Investimentos (BCI) is one of Mozambique’s leading commercial banks. Founded in 1996 (originally as AJM-Banco de Investimentos before rebranding), BCI has grown to become a cornerstone financial institution serving both individual and corporate clients throughout Mozambique.
BCI operates an extensive network of approximately 150 branches and more than 20 specialized customer centers across the country. The bank is part of Caixa Geral de Depósitos (CGD) Group, Portugal’s largest state-owned bank. In the first half of 2026, BCI reported strong financial performance with profits rebounding 4.4% to 3.706 billion meticais (€49.8 million).
Contact Information
Phone Support
Customer Service: +258 21 355 500
Contact Center: 800 600 600
Hours: Monday-Friday 8:00-17:00
Head Office
Avenida 25 de Setembro, 1695
Maputo
Mozambique
Frequently Asked Questions
What is the BCI Mozambique online banking URL?
Access BCI online banking through their main website at bci.co.mz and click on BCI Directo to log in.
How do I download the e-Daki app?
The e-Daki app is available for free on Apple App Store (requires iOS 15.6+) and Google Play Store. Search for ‘e-Daki’ to find the official BCI app.
What does e-Daki mean?
e-Daki is BCI’s mobile banking app name. The tagline is ‘Going to the Bank just got even easier!’ highlighting the convenience of mobile banking.
Does the e-Daki app learn my preferences?
Yes! The BCI e-Daki app learns from your usage patterns and adjusts to your preferences to offer a more intuitive and personalized banking experience.
How many branches does BCI have?
BCI operates approximately 150 branches and more than 20 specialized customer centers throughout Mozambique.
How do I contact BCI customer service?
Call BCI at +258 21 355 500 or the contact center at 800 600 600 during business hours. You can also email [email protected].
Can I block my card through e-Daki?
Yes, the e-Daki app allows you to block and unblock both credit and debit cards instantly from your smartphone.
Is there a BCI Trading app?
Yes, BCI also offers a separate BCI Trading app that allows both BCI clients and non-clients to monitor and invest in the Mozambique Stock Exchange.
Who owns BCI Mozambique?
BCI is part of Caixa Geral de Depósitos (CGD) Group, Portugal’s largest state-owned bank.
When was BCI founded?
BCI was founded in 1996, originally as AJM-Banco de Investimentos before rebranding to Banco Comercial e de Investimentos in June 1996.
Other Banks in Southern Africa
Looking for other banks in Mozambique or Southern Africa? Check out our login guides for Millennium BIM Mozambique, Standard Bank Mozambique, and FNB South Africa. For Portuguese-speaking African banks, see BAI Angola and Banco Atlântico Angola.
Last Updated on February 11, 2026
URL: https://log-in.me/bancocomercialedeinvestimentos-maputo-mozambique/