Can’t log in to Bank of Africa Kenya? This guide covers mobile app login, internet banking access, and troubleshooting tips for Bank of Africa Kenya customers in Kenya.
Quick Access
- Mobile App: BOA Mobile (Android & iOS)
- USSD Banking: Dial *987# from your registered phone
- Internet Banking: boakenya.com
- Customer Care: +254 20 322 8000
About Bank of Africa Kenya
Bank of Africa Kenya is a Tier 2 commercial bank in Kenya. Part of Bank of Africa Group (BMCE Bank of Africa).
How to Log In to Bank of Africa Kenya
Mobile App Login
- Download BOA Mobile from Google Play Store or Apple App Store
- Open the app and select “Login” or “Sign In”
- Enter your username/customer ID and password
- Enter the OTP sent to your registered phone number
- Access your account dashboard
Internet Banking Login
- Visit boakenya.com
- Click on “Internet Banking” or “Online Banking”
- Enter your username and password
- Complete OTP verification
- Access your account
Troubleshooting Login Issues
Common Problems
- Forgot Password: Use “Forgot Password” on app or website to reset via OTP
- OTP Not Received: Check network signal, wait 2-3 minutes, request new OTP
- Account Locked: Contact customer care at +254 20 322 8000
- App Not Working: Update to latest version, clear cache, reinstall if needed
Contact Bank of Africa Kenya
Customer Care: +254 20 322 8000
Website: boakenya.com
Other Kenyan Bank Guides
How do I log in to Bank of Africa Kenya mobile app?
Download BOA Mobile from your app store, open it, enter your username and password, then verify with OTP sent to your phone.
What is Bank of Africa Kenya’s customer care number?
Bank of Africa Kenya customer care can be reached at +254 20 322 8000.
How do I reset my Bank of Africa Kenya password?
Use the ‘Forgot Password’ option on the mobile app or internet banking portal. You’ll receive an OTP to your registered phone to reset your password.
Last Updated on November 30, 2025
URL: https://log-in.me/bank-of-africa-kenya-login/