Need to log in to Bank of America? Go to bankofamerica.com and click “Sign In” at the top right to access your accounts. Bank of America is America’s second-largest bank by assets, serving approximately 70 million US consumer and small business clients.
Quick Facts
📊 Bank of America at a Glance:
| Founded | 1904 (as Bank of Italy, San Francisco) |
| Headquarters | 100 North Tryon Street, Charlotte, NC 28255 |
| Employees | ~213,300 |
| Branches | 3,600+ financial centers in 100+ US markets |
| ATMs | ~15,000 nationwide |
| Customers | ~70 million US consumers and small businesses |
| Digital Users | ~59 million verified digital users |
| Industry Position | 2nd largest US bank by assets |
| FDIC Insured | Yes (since 1933) |
How to Log In to Bank of America
🖥️ Online Banking (Desktop)
- Go to bankofamerica.com
- Click “Sign In” at the top right
- Enter your Online ID
- Enter your Passcode
- Complete verification if prompted
Direct login URL: bankofamerica.com/online-banking/sign-in/
📱 Mobile Banking App
- Download from App Store or Google Play
- Open app and enter Online ID
- Set up Touch ID or Face ID for faster login
- Access accounts 24/7
- Deposit checks using phone camera
App ratings: 4.8/5 (Apple) | 4.6/5 (Google)
First-Time Enrollment
ℹ️ New to Bank of America Online Banking?
If you’re a Bank of America customer but haven’t set up online access yet:
- Go to bankofamerica.com/enroll
- Enter your account number or credit/debit card number
- Provide your Social Security Number for verification
- Create your Online ID and Passcode
- Set up security questions
- Add contact information for alerts
Mobile App Features
Bank of America has 59 million verified digital users and 24 million active Zelle users. The mobile app offers comprehensive banking features:
Account Management
- View balances – Check all accounts in one place
- Transfer funds – Move money between accounts instantly
- Pay bills – Schedule one-time or recurring payments
- View statements – Access up to 7 years of statements
- Set up alerts – Get notifications for transactions
Money Movement
- Zelle – Send money to anyone with a US bank account
- Mobile Check Deposit – Deposit checks using your camera
- Wire transfers – Send domestic and international wires
- Apple Pay / Google Pay – Tap to pay with your phone
- ATM locator – Find nearby Bank of America ATMs
Card Controls
- Lock/unlock cards – Freeze cards instantly if lost
- Card replacement – Request new cards in-app
- Spending insights – Track spending by category
- FICO Score – Check your credit score for free
- BankAmeriDeals – Cashback offers on purchases
Business Banking Login
Bank of America is the #1 small business lender in the US (FDIC), serving 4 million small businesses.
Small Business
- Business Advantage – Same login at bankofamerica.com
- Manage payroll and employee cards
- Accept payments with merchant services
- Access business credit cards and loans
Commercial & Corporate
- CashPro – Commercial treasury management
- Global Transaction Services – International banking
- Relationships with 78% of Global Fortune 500
- 95% of US Fortune 500 companies
Troubleshooting Login Issues
Forgot Online ID
- Go to bankofamerica.com and click “Sign In”
- Click “Forgot ID/Passcode?”
- Select “I forgot my Online ID”
- Enter your Social Security Number and account number
- Verify your identity via text, email, or phone call
- Your Online ID will be displayed
Forgot Passcode
- Go to bankofamerica.com and click “Sign In”
- Click “Forgot ID/Passcode?”
- Select “I forgot my Passcode”
- Enter your Online ID
- Verify identity and answer security questions
- Create a new Passcode
Account Locked
After too many incorrect login attempts, your account may be temporarily locked. To unlock:
- Wait 24 hours – Account may automatically unlock
- Call customer service – 1-800-432-1000 to verify identity and unlock
- Visit a branch – Bring government-issued ID
Security Features
🔒 Protect Your Account:
- Two-factor authentication – Get codes via text or authenticator app
- Biometric login – Use fingerprint or Face ID on mobile
- Account alerts – Notifications for all transactions
- $0 liability guarantee – Not responsible for unauthorized transactions
- SafePass – One-time codes for sensitive transactions
- Never share your Online ID, Passcode, or one-time codes with anyone
⚠️ Warning: Bank of America will never call, text, or email asking for your Passcode or one-time verification code. If someone contacts you claiming to be from Bank of America and asks for this information, it’s a scam. Hang up and call 1-800-432-1000 directly.
Customer Reviews
⚠️ Common Complaints (Trustpilot 1.3/5):
- Customer service wait times – Some customers report waiting 30+ minutes on hold
- Check deposit holds – Business customers report 5-7 day holds on deposited checks
- Fraud department issues – Difficulty resolving disputes and false fraud alerts blocking legitimate transactions
- Automated systems – Frustration connecting to live representatives
✅ What Customers Like:
- Excellent mobile app – 4.8/5 on Apple App Store, 4.6/5 on Google Play
- Large branch network – 3,600+ locations across the US
- Comprehensive digital features – 59 million digital users, robust Zelle integration
- Credit card rewards – Competitive cashback and travel reward cards
- Preferred Rewards program – Benefits for customers with higher balances
Contact Bank of America
📞 Phone Numbers:
General Customer Service:
📞 1-800-432-1000
Mon-Fri 8am-11pm ET | Sat-Sun 8am-8pm ET
Credit Cards:
📞 1-800-732-9194 (24/7)
Rewards Points:
📞 1-800-434-8313
Lost/Stolen Cards:
📞 1-800-732-9194
Fraud/Suspicious Activity:
📞 1-800-432-1000
Spanish Language:
📞 1-800-688-6086
🌐 Other Ways to Reach Bank of America:
- Website: bankofamerica.com
- Live Chat: Available in the mobile app and online banking
- Social Media: @BofA_Help on X (Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 8am-5pm ET)
- Branch Locator: locators.bankofamerica.com
- Mailing Address: Bank of America, PO Box 25118, Tampa, FL 33633-0900
🌍 Language interpretation services available at no cost. Request an interpreter at any branch or when calling. Relay services: dial 711.
About Bank of America
Bank of America traces its origins to 1904, when Amadeo Pietro Giannini founded the Bank of Italy in San Francisco to serve Italian immigrants who faced discrimination at other banks. The bank grew rapidly and was renamed Bank of America in 1930.
The modern Bank of America was formed in 1998 when Charlotte-based NationsBank acquired San Francisco-based BankAmerica Corporation in what was then the largest bank acquisition in history. The combined company took the Bank of America name but kept its headquarters in Charlotte, North Carolina, in the 60-story Bank of America Corporate Center designed by architect César Pelli.
Today, Bank of America is the second-largest bank in the United States by assets, serving approximately 70 million consumer and small business clients. The bank employs approximately 213,300 people and operates in more than 35 countries worldwide.
📊 By the Numbers: 70 million US clients • 59 million digital users • 24 million Zelle users • 3,600+ branches • 15,000 ATMs • #1 small business lender • 78% of Global Fortune 500 as clients • FDIC insured since 1933
Related Bank Guides
- Chase Bank – Largest US bank by assets
- Wells Fargo – Third-largest US bank
- Citibank – Global banking with US presence
- US Bank – Fifth-largest US bank
- Capital One – Digital-first banking
Frequently Asked Questions
How do I log in to Bank of America online banking?
Go to bankofamerica.com and click ‘Sign In’ at the top right. Enter your Online ID and Passcode, then complete any verification steps if prompted. You can also use the Bank of America mobile app with fingerprint or Face ID login.
What is the Bank of America customer service number?
The main customer service number is 1-800-432-1000, available Mon-Fri 8am-11pm ET and Sat-Sun 8am-8pm ET. For credit cards, call 1-800-732-9194 (24/7). For Spanish language service, call 1-800-688-6086.
How do I enroll in Bank of America online banking?
Go to bankofamerica.com/enroll or click ‘Enroll’ on the sign-in page. You’ll need your account number or card number, Social Security Number, and contact information to create your Online ID and Passcode.
What is Bank of America’s mobile app rating?
The Bank of America mobile app is rated 4.8/5 stars on the Apple App Store and 4.6/5 stars on Google Play. Features include mobile check deposit, Zelle transfers, bill pay, card controls, and biometric login.
Is Bank of America FDIC insured?
Yes, Bank of America is FDIC insured. Your deposits are protected up to $250,000 per depositor, per account ownership category. The bank has been FDIC insured since 1933.
How many branches does Bank of America have?
Bank of America has over 3,600 financial centers in more than 100 markets across the United States, plus approximately 15,000 ATMs nationwide.
What is Bank of America Preferred Rewards?
Preferred Rewards is Bank of America’s loyalty program for customers with $20,000 or more in combined Bank of America and Merrill balances. Benefits include higher interest rates, reduced fees, and bonus rewards on credit cards.
How do I send money with Zelle through Bank of America?
Log in to online banking or the mobile app, select ‘Transfer’ or ‘Send Money with Zelle,’ enter the recipient’s email or phone number, enter the amount, and confirm. Money typically arrives within minutes if the recipient is already enrolled in Zelle.
Summary
Bank of America is America’s second-largest bank, serving 70 million US customers with 3,600+ branches and 15,000 ATMs. To log in, go to bankofamerica.com and click “Sign In” or use the highly-rated mobile app (4.8/5 on iOS). Founded in 1904 as Bank of Italy and headquartered in Charlotte, NC, the bank offers comprehensive digital banking with 59 million verified digital users. While the mobile app receives excellent reviews, customer service experiences vary – check Trustpilot (1.3/5) for recent feedback. Contact Bank of America at 1-800-432-1000 for general inquiries or use live chat in the app. All deposits are FDIC insured up to $250,000.
Last Updated on January 4, 2026
URL: https://log-in.me/bankofamerica-charlotte-unitedstates/