Need to log in to Bank Permata? Go to permatanet.com for internet banking or download the Permata ME app (formerly PermataMobile X). Bank Permata is one of Indonesia’s largest banks with 4 million customers, owned by Bangkok Bank since 2020.
How to Log In to Bank Permata
🖥️ PermataNet (Internet Banking)
- Go to permatanet.com
- Enter your User ID
- Enter your password
- Complete security verification
- Available in English and Indonesian
📱 Permata ME App
- Download “Permata ME” (formerly PermataMobile X)
- Available on Google Play and App Store
- BI-FAST transfers (free)
- QRIS payments
- Cardless cash at 22,000+ Indomaret outlets
🏦 In-Branch
- Visit any of 300+ Bank Permata branches
- 62 cities across Indonesia
- Bring KTP (national ID)
- Register for PermataNet or Permata ME
- Get help with account issues
Permata ME Features (2026)
🎉 Hello 2026! Previously PermataMobile X, please welcome the new mobile experience with Permata ME!
Transfers & Payments
- BI-FAST – Free instant transfers + PermataPoin rewards
- QRIS payments – Quick and easy QR payments
- International transfers – Competitive exchange rates
- Bill payments – Utilities and services
- Default fund source – Set for all transactions
New 2026 Features
- Permata ME Saver/iB – Renamed from Permata Bebas/iB
- Digital Credit Card – Instant use upon approval
- Debit card management – Block or request new card
- Cardless cash – 22,000+ Indomaret outlets
- Foreign exchange – In-app FX transactions
What Customers Are Saying
Bank Permata receives mixed reviews from customers. While the bank offers comprehensive digital services, complaints on Media Konsumen (Indonesian consumer platform) highlight issues with account security and service responsiveness.
Common Complaints
- Account security – Reports of accounts “breached 20 times in 2 hours”
- Overseas access – Services unavailable outside Indonesia
- ATM card issues – Cards retained by malfunctioning ATMs
- Hidden fees – Credit limit billed multiple times
- Credit bureau issues – Loans appearing in SLIK OJK not applied for
If You Have a Complaint
- Call PermataTel: 1500-111
- Visit any Bank Permata branch
- Use contact form on permatabank.com
- Report to OJK (Financial Services Authority) if unresolved
- Post on Media Konsumen for visibility
⚠️ Note: Bank Permata services are unavailable outside Indonesia. If you travel abroad, arrange alternative banking before departure.
About Bank Permata
Bank Permata is one of Indonesia’s BUKU IV banks (highest capital category), serving approximately 4 million customers across 62 cities with 300+ branches. In May 2020, Bangkok Bank acquired 98.71% of shares, making Permata part of Thailand’s largest bank.
📊 Key Facts: Headquarters in Jakarta • 4 million customers • 300+ branches in 62 cities • BUKU IV bank (Rp 30+ trillion capital) • Owned by Bangkok Bank (98.71%) • BI-FAST participant • Cardless cash at 22,000+ Indomaret.
Contact Bank Permata
📞 PermataTel: 1500-111
🏦 Headquarters: Jakarta, Indonesia
📍 Branches: 300+ in 62 cities
🌐 Website: permatabank.com
🌐 Internet Banking: permatanet.com
📱 App: Permata ME
Related Indonesia Bank Guides
- Bank Central Asia (BCA) – Indonesia’s largest private bank
- Bank Mandiri – Indonesia’s largest bank by assets
- Bank Rakyat Indonesia (BRI) – Microfinance leader
- Bank Negara Indonesia (BNI) – State-owned bank
- CIMB Niaga – Major Malaysian-owned bank
Frequently Asked Questions
How do I log in to Bank Permata online banking?
Go to permatanet.com and enter your User ID and password. For mobile banking, download the Permata ME app (formerly PermataMobile X) from Google Play or App Store.
What is Permata ME?
Permata ME (previously PermataMobile X) is Bank Permata’s mobile banking app. It offers BI-FAST transfers, QRIS payments, cardless cash at Indomaret, and international transfers.
What is Bank Permata’s phone number?
Call PermataTel at 1500-111 for customer service.
Can I use Bank Permata services abroad?
No, Bank Permata services are unavailable outside Indonesia. Arrange alternative banking before traveling abroad.
How do I register for Permata ME?
Download Permata ME, select ‘Daftar User ID’, agree to terms, choose registration via account number or credit card, and enter your PIN and captcha code.
Who owns Bank Permata?
Bangkok Bank (Thailand’s largest bank) owns 98.71% of Bank Permata, having acquired the majority stake in May 2020.
What is cardless cash withdrawal?
With Permata ME, you can withdraw cash without a debit card at over 22,000 Indomaret outlets across Indonesia.
What is BI-FAST?
BI-FAST is Bank Indonesia’s instant payment system. Permata ME offers free BI-FAST transfers and you can earn PermataPoin rewards from daily transactions.
How many branches does Bank Permata have?
Bank Permata has over 300 branches across 62 cities in Indonesia.
How do I file a complaint with Bank Permata?
Call PermataTel 1500-111, visit a branch, or use the contact form on permatabank.com. For unresolved complaints, report to OJK (Financial Services Authority).
Summary
Bank Permata is one of Indonesia’s largest banks, owned by Bangkok Bank since 2020, serving 4 million customers across 62 cities. To log in, visit permatanet.com or download the Permata ME app (formerly PermataMobile X). Features include free BI-FAST transfers, QRIS payments, and cardless cash at 22,000+ Indomaret outlets. Note: services are unavailable outside Indonesia. For support, call PermataTel 1500-111.
Last Updated on February 21, 2026
URL: https://log-in.me/bankpermata-jakarta-indonesia/