BankUnited Login – Florida Online Banking & Mobile App

🌐 Web Browser

1. Go to bankunited.com
2. Click “Log In” at the top right
3. Enter your username and password
4. Complete verification if prompted

Direct link: digital.bankunited.com

📱 iOS App

1. Download BankUnited from App Store
2. Open app and tap “Log In”
3. Enter your credentials
4. Enable fingerprint/Face ID for faster access

🤖 Android App

1. Download BankUnited from Play Store
2. Launch the app
3. Login with username/password
4. Set up biometric login for convenience

BankUnited is a national bank founded in 1984 and headquartered in Miami Lakes, Florida. The bank operates primarily in Florida but has expanded to the New York metropolitan area, Atlanta, Dallas, Charlotte, and New Jersey.

BankUnited focuses on both personal and business banking, offering checking accounts, savings, CDs, mortgages, and commercial lending.

Key Facts:

• Founded: 1984
• Headquarters: Miami Lakes, FL
• Branches: Florida + select metro areas
• Type: National bank (FDIC insured)
• Specialty: Business banking, mortgages

Features include:

• Check account balances
• Transfer money between accounts
• Pay bills online
• Deposit checks via photo

• Send money to friends/family
• Fingerprint/Face ID login
• Set up balance alerts
• Search transaction history

Note: BankUnited doesn’t charge for mobile banking, but your carrier may charge data fees.

“Can’t access online banking”

If you’re locked out or can’t log in, call 1-877-779-2265. Note: Customers report average hold times of 3-5 minutes. Tech support availability can be inconsistent.

“Forgot password”

Click the “Forgot Password” link on the login page. If that doesn’t work, call customer service at 1-877-779-2265.

“Account frozen by fraud department”

Some customers report accounts being frozen over small verification transactions. Unfortunately, there’s no direct line to the fraud department – you’ll need to call the main number and request a transfer.

“Need to enroll first”

If you haven’t enrolled in online banking, visit bankunited.com/personal/digitalbanking and click “Enroll.” You’ll need your account number.

Review Ratings:

• PissedConsumer: 1.3/5 stars
• Yelp: 2.4/5 stars
• Mobile App: 4.6/5 stars (excellent)

Common complaints:

• Customer service can be unhelpful or rude
• Drive-up windows closed at some locations
• Fraud department difficult to reach
• No live chat support available

What customers appreciate:

• Excellent mobile app experience
• Competitive CD rates
• Strong business banking services
• Free ATM network (Allpoint)

Tips: If you need personal assistance, visiting a branch is often more effective than calling. For routine transactions, the mobile app works well. File complaints with CFPB if issues aren’t resolved.

• Always access via bankunited.com or digital.bankunited.com
• Never share your login credentials with anyone
• Use a strong, unique password

• Enable biometric login on mobile
• Set up account alerts for transactions
• Download the app only from official stores

Customer Service:
📞 1-877-779-2265
⏰ Mon-Fri (hours vary by location)

Headquarters:
14817 Oak Lane
Miami Lakes, FL 33016

Website:
bankunited.com