Need to log in to Baoviet Bank online banking? You’re in the right place! Baoviet Bank (also known as BaoViet Commercial Joint Stock Bank) offers convenient internet banking through their BAOVIET i-Banking platform. Whether you’re checking your balance, making transfers, or paying bills – we’ll show you exactly how to access your account.
Having trouble logging in? Jump straight to our troubleshooting section.
How to Log in to Baoviet Bank Internet Banking
Baoviet Bank offers two main ways to access your account: through the web portal or the mobile app. Here’s a step-by-step guide for both methods.
💻 Web Browser Login
- Go to ebank.baovietbank.vn
- Enter your username (provided by the bank)
- Enter your password
- Select your authentication method (Token or SMS)
- Enter the OTP code
- Click “Đăng nhập” (Login)
📱 BAOVIET Smart App
- Download the BAOVIET Smart app
- Open the app and tap “Đăng nhập”
- Enter your registered phone number
- Enter your password or use biometric login
- Verify with OTP if prompted
- Access your account!
📱 BAOVIET Smart Mobile App
BAOVIET Smart is the official mobile banking app from Baoviet Bank, developed in partnership with VNPay. It’s your bank in your pocket – available 24/7.
What You Can Do
- Check account balances in real-time
- Transfer money (within Baoviet or to other banks)
- Pay bills (electricity, water, internet, TV)
- Top up mobile phone credit
- Open new accounts directly in the app
- Generate QR codes for payments
- Apply for loans
Download the App
Requirements: iOS 13.0 or later, Android 5.0 or later
🚨 Troubleshooting: Can’t Log In?
Having problems accessing your Baoviet Bank account? Here are solutions to the most common issues.
Forgot Password
- Go to the login page at ebank.baovietbank.vn
- Click “Quên mật khẩu” (Forgot password)
- Enter your login name
- Enter your registered email
- Enter your registered phone number
- Follow the instructions sent to your email
Account Locked
If you’ve entered the wrong password too many times, your account may be temporarily locked. Wait 30 minutes and try again, or contact customer service at 1900 55 88 48 to unlock your account.
OTP Not Received
- Check if your phone has network signal
- Make sure SMS messages aren’t blocked
- Wait 60 seconds and request a new OTP
- If using Token, ensure it’s synchronized
App Not Working
- Update to the latest version of BAOVIET Smart
- Clear app cache and data
- Check your internet connection
- Reinstall the app if problems persist
🔒 Security Tips for Safe Online Banking
Protect Your Account
- Never share your password or OTP with anyone
- Use a strong, unique password
- Enable biometric login (fingerprint/face) in the app
- Only access banking from secure networks
- Log out after each session
Beware of Scams
- Baoviet Bank will NEVER ask for your full password
- Don’t click links in suspicious SMS or emails
- Always check the URL is ebank.baovietbank.vn
- Report suspicious activity immediately
If you suspect fraud: Call 1900 55 88 48 immediately to block your account.
📞 Contact Baoviet Bank
Customer Service Hotline: 1900 55 88 48
Email: [email protected]
Head Office: 1st and 5th Floor, Corner Stone Building, No. 16 Phan Chu Trinh, Hoan Kiem District, Hanoi, Vietnam
Website: www.baovietbank.vn
❓ Frequently Asked Questions
What is Baoviet Bank?
Baoviet Bank (BaoViet Commercial Joint Stock Bank) is a Vietnamese bank founded in 2008. It’s a subsidiary of Bao Viet Holdings, one of Vietnam’s largest financial groups. The bank offers personal banking, business banking, insurance, and investment services.
Is Baoviet Bank online banking safe?
Yes, Baoviet Bank uses multiple security layers including two-factor authentication (Token or SMS OTP), data encryption, and biometric login options on the mobile app. Always ensure you’re using the official login page at ebank.baovietbank.vn.
Can I open an account online?
Yes! You can open a new account directly through the BAOVIET Smart mobile app without visiting a branch. You’ll need a valid Vietnamese ID and to complete the e-KYC verification process.
What’s the difference between Token and SMS authentication?
Both are secure methods to verify your identity. Token authentication uses a hardware device that generates codes, while SMS sends a one-time password to your registered phone. Token is typically more secure but requires carrying the device.
Can I use Baoviet Bank from abroad?
Yes, you can access BAOVIET i-Banking from anywhere with an internet connection. However, some services may be restricted, and you should notify the bank before traveling to avoid security blocks on your account.
Summary
Logging in to Baoviet Bank is straightforward – just head to ebank.baovietbank.vn or download the BAOVIET Smart app. Remember to keep your credentials safe and never share OTP codes with anyone. If you run into problems, the customer service hotline 1900 55 88 48 is there to help.
Happy banking! 🏦
Last Updated on December 15, 2025
URL: https://log-in.me/baovietbank-hanoi-vietnam/