Need to log in to Barclays? Go to barclays.co.uk and click the “Log in” button to access Online Banking. Barclays is one of the UK’s largest banks, serving 37 million accounts with online banking, mobile app, and PINsentry security authentication.
How to Log In to Barclays
🖥️ Online Banking
- Go to barclays.co.uk
- Click “Log in” in the upper right corner
- Enter your surname and membership number
- Verify using PINsentry or mobile app
- Access your accounts
📱 Barclays App
- Download “Barclays” from Google Play or App Store
- Must be aged 16 or over
- Log in with passcode or biometrics
- Manage cards, payments, and transfers
- Approve online banking from app
🏦 In-Branch
- Visit a Barclays branch
- Bring valid photo ID
- Set up Online Banking
- Get PINsentry device
- Note: Branch network reduced
PINsentry Authentication
What is PINsentry? PINsentry is Barclays’ secure authentication method for Online Banking. It generates a one-time code for logging in and authorizing payments.
Two options:
- PINsentry device – Physical card reader that generates codes
- Barclays app – Use your smartphone as PINsentry
Most customers now use the Barclays app for authentication instead of the physical device.
Customer Experience
⚠️ Trustpilot: Over 15,000 reviews on Trustpilot
Common Issues Reported:
- Account freezing – Customers report accounts frozen for weeks without explanation
- App errors – Error codes like SF001 with no resolution
- Access abroad – Some customers report losing access while traveling
- Branch closures – “Nearest branch is now over 50 miles away”
- Phone support – Reports of hours on hold with conflicting information
✅ What Customers Like:
- Award-winning app – Highly rated mobile banking with biometric login and instant notifications
- Long banking history – Over 330 years of banking experience (since 1690)
- FSCS protection – Deposits protected up to £85,000
- Wide ATM network – Access to thousands of free ATMs across the UK
- Barclaycard integration – Seamless management of credit cards alongside accounts
If You Have Problems
Barclays Complaint Procedure
- Call customer service first
- Ask for complaint to be logged
- Request reference number
- Allow 8 weeks for final response
- Document all communications
External Escalation
- FOS – Financial Ombudsman Service
- financial-ombudsman.org.uk
- After 8 weeks or final response
- FCA – Financial Conduct Authority
- Keep copies of all documents
Business Account Requirements
⚠️ Business Account App Limitations:
- Only sole-signatory Barclays Business current account holders can use the app
- You cannot register Barclaycard business or corporate credit cards in the app
- Corporate Banking users may be redirected to iPortal (iportal.barclays.com)
About Barclays
Barclays is one of the UK’s “Big Four” banks, with roots dating back to 1690. Barclays Bank UK PLC serves 37 million accounts in the UK, offering personal banking, business banking, credit cards (Barclaycard), and wealth management. The bank is headquartered in London and operates internationally.
📊 Key Facts: Founded 1690 • 37 million UK accounts • One of UK’s “Big Four” banks • Barclaycard credit cards • PINsentry security • FSCS protected up to £85,000 • FCA/PRA regulated.
Contact Barclays
📞 UK Phone: 0345 734 5345
📞 Abroad: +44 247 684 2100
🏦 Lost/Stolen Card: 0800 400 100
Related UK Bank Guides
- HSBC UK – Global banking giant
- Lloyds Bank – UK high street bank
- NatWest – National Westminster Bank
- Santander UK – Spanish bank in UK
- Nationwide – Building society
Frequently Asked Questions
How do I log in to Barclays Online Banking?
Go to barclays.co.uk and click ‘Log in’ in the upper right corner. Enter your surname and membership number, then verify using PINsentry device or the Barclays app.
What is PINsentry?
PINsentry is Barclays’ secure authentication method. You can use either a physical card reader device or the Barclays app to generate one-time codes for logging in and authorizing payments.
Can I use the Barclays app instead of PINsentry device?
Yes, most customers now use the Barclays app as their PINsentry. The app can generate authentication codes and approve online banking transactions without needing the physical device.
What age do I need to be to use the Barclays app?
You must be aged 16 or over to use the Barclays app for mobile banking.
Can I use the Barclays app for my business account?
Only sole-signatory Barclays Business current account holders can use the app. You cannot register Barclaycard business or corporate credit cards. Corporate Banking users should use iPortal.
What is Barclays phone number?
For UK customers, call 0345 734 5345. If calling from abroad, use +44 247 684 2100. For lost or stolen cards, call 0800 400 100.
How do I complain to Barclays?
Call customer service to log your complaint and get a reference number. If unresolved after 8 weeks, escalate to the Financial Ombudsman Service at financial-ombudsman.org.uk.
Is my money protected with Barclays?
Yes, Barclays is covered by the Financial Services Compensation Scheme (FSCS), protecting deposits up to £85,000 per person. Barclays is regulated by the FCA and PRA.
Why can’t I access Online Banking abroad?
Some customers report access issues when traveling. Before traveling, ensure your contact details are up to date and consider downloading the Barclays app. Contact Barclays before your trip if concerned.
What is iPortal?
Barclays iPortal (iportal.barclays.com) is for corporate banking customers. It provides access to Barclays.Net for payment and reporting needs. Corporate users may be automatically redirected there.
Summary
Barclays is one of the UK’s largest banks with 37 million accounts. To log in, visit barclays.co.uk and click “Log in”, then verify using PINsentry or the Barclays app. The app requires users to be 16+. Business account users may need iPortal for corporate banking. Contact Barclays at 0345 734 5345 (UK) or +44 247 684 2100 (abroad). Deposits are FSCS protected up to £85,000.
Last Updated on December 18, 2025
URL: https://log-in.me/barclays-london-unitedkingdom/