Need to log in to Burke & Herbert Bank? Go to burkeandherbertbank.com and enter your Online ID in the banking box. Burke & Herbert Bank is one of Virginia’s oldest banks, established in 1852, now serving customers across 5 states with over 75 locations.
How to Log In to Burke & Herbert Bank
🖥️ Online Banking
- Go to burkeandherbertbank.com
- Find the Online Banking box
- Enter your Online ID
- Click Login and enter password
- Click Submit to access accounts
📱 Mobile App
- Download B&HB Digital Banking app
- Available on Google Play (4.8 stars)
- 24/7 secure account access
- Deposit checks with camera
- Transfer funds and pay bills
🏦 Branch Banking
- Visit any of 75+ locations
- Serving VA, WV, KY, MD, DE
- Headquarters: Alexandria, VA
- Enroll for Online Banking
- Speak with personal bankers
Enrolling for Digital Banking
📝 To Enroll Online: Click “Sign Me Up” to complete the simple enrollment form. You’ll need your Burke & Herbert Bank account number, Social Security Number (or Tax ID), and the email address on file with the bank. You’ll receive a verification email to complete the secure sign-up process.
Digital Banking Features
Account Management
- Balance checks – Real-time account balances
- Transaction history – View recent activity
- Mobile deposits – Deposit checks by camera
- E-statements – Paperless statements
- Account alerts – Custom notifications
Payments & Transfers
- Bill pay – Pay bills online
- Internal transfers – Between your accounts
- External transfers – To other banks
- Wire transfers – Domestic and international
- Person-to-person – Send money to others
Customer Complaints
⚠️ Common Issues Reported:
- Summit Bank merger issues (2024) – Former Summit Community Bank customers report “chaos” after the merger, with the new bank not recognizing accounts and poor communication
- Customer service complaints – Some customers describe Alexandria call center service as “the worst,” with reps being rude or hanging up
- Account freezing – Reports of accounts frozen multiple times for routine transactions like Uber, with dismissive responses
- Overdraft fee disputes – Complaints about illegitimate overdrafts not being refunded even when branch managers agree
- Mortgage delays – Some customers report poor communication during mortgage applications
Ratings: 2.3/5 on BankBranchLocator (6 votes), 2.6/5 on Yelp (154 reviews), 3.4/5 mobile app rating (vs 3.8 national average).
✅ What Customers Like:
- Historic institution – Established in 1852, over 170 years of banking history
- Community bank values – Local focus with personal service at many branches
- Extensive network – Over 75 locations across 5 states
- Highly-rated app – 4.8 stars on Google Play for mobile banking
- FDIC insured – Deposits protected up to $250,000
About Burke & Herbert Bank
Burke & Herbert Bank & Trust Company is headquartered in Alexandria, Virginia and is the 6th largest bank in Virginia. Established in 1852, the bank has grown to 819 employees at 80 locations serving customers in Virginia, West Virginia, Kentucky, Maryland, and Delaware. As of June 2026, it is the 191st largest bank in the nation. In 2024, the bank merged with Summit Community Bank, significantly expanding its footprint.
📊 Key Facts: Established 1852 • 6th largest bank in Virginia • 191st largest in USA • 75+ locations in 5 states • 819 employees • Headquarters: Alexandria, VA • Merged with Summit Community Bank (2024) • FDIC member.
Contact Burke & Herbert Bank
📞 Phone: 571-388-6787
📞 Toll-Free: (855) 571-5824
🏦 Address: 100 S Fairfax St, Alexandria, VA 22314
🌐 Website: burkeandherbertbank.com
🔒 Digital Banking: digitalbanking.burkeandherbertbank.com
📱 App: B&HB Digital Banking
Related Virginia Bank Guides
- Atlantic Union Bank – Major Virginia regional bank
- TowneBank – Virginia-based community bank
- Blue Ridge Bank – Virginia community bank
- Bank of Clarke County – Virginia’s oldest bank
- Virginia National Bank – Community bank in Charlottesville
Frequently Asked Questions
How do I log in to Burke & Herbert Bank online banking?
Go to burkeandherbertbank.com and enter your Online ID in the banking box, then click Login. Enter your password and click Submit. You can also use the digital banking portal at digitalbanking.burkeandherbertbank.com.
What is the Burke & Herbert Bank phone number?
Call 571-388-6787 or toll-free (855) 571-5824 for customer service. The headquarters is located at 100 S Fairfax St, Alexandria, VA 22314.
Does Burke & Herbert Bank have a mobile app?
Yes, the B&HB Digital Banking app is available on Google Play (rated 4.8 stars) and the App Store. Features include 24/7 account access, mobile check deposits, bill pay, and fund transfers.
How do I enroll for Burke & Herbert Bank online banking?
Click ‘Sign Me Up’ on the bank website. You’ll need your account number, Social Security Number or Tax ID, and the email address on file with the bank. A verification email will complete the enrollment.
What states does Burke & Herbert Bank serve?
Burke & Herbert Bank serves customers in Virginia, West Virginia, Kentucky, Maryland, and Delaware with over 75 locations across these 5 states.
Is Burke & Herbert Bank safe?
Yes, Burke & Herbert Bank is FDIC insured, meaning deposits are protected up to $250,000 per depositor. The bank has been operating since 1852 and is the 6th largest bank in Virginia.
What happened with the Summit Bank merger?
Burke & Herbert Bank merged with Summit Community Bank in 2024. Some former Summit customers reported transition issues. If you were a Summit customer, contact Burke & Herbert directly for account migration assistance.
What browser do I need for Burke & Herbert online banking?
Your browser must meet minimum security requirements. Chrome version 110 or higher is required. You can also use the latest version of Microsoft Edge, Firefox, or Safari.
Can I deposit checks with the Burke & Herbert app?
Yes, the B&HB Digital Banking app allows you to deposit checks using your phone’s camera. Simply endorse the check, take photos of front and back, and submit through the app.
How old is Burke & Herbert Bank?
Burke & Herbert Bank was established in 1852, making it over 170 years old. It is one of Virginia’s oldest banks and has grown to become the 6th largest in the state.
Summary
Burke & Herbert Bank is one of Virginia’s oldest banks, established in 1852 and now serving 5 states with 75+ locations. To log in, go to burkeandherbertbank.com and enter your Online ID. The mobile app (4.8 stars) provides 24/7 access with mobile deposits. While some customers report merger-related issues following the 2024 Summit Bank acquisition, the bank offers community banking values and FDIC insurance. Contact Burke & Herbert at 571-388-6787 or toll-free (855) 571-5824.
Last Updated on January 4, 2026
URL: https://log-in.me/burkeandherbertbankandtrust-alexandria-unitedstates/