Need to log in to Centenary Bank? Go to personal.centenarybank.co.ug to access internet banking. Centenary Bank is Uganda’s largest commercial microfinance bank, serving millions of customers with a focus on financial inclusion and rural banking.
How to Log In to Centenary Bank
🖥️ Internet Banking
- Go to personal.centenarybank.co.ug
- Enter your username
- Enter your password
- Complete OTP verification
- Access your accounts
📱 CenteMobile App
- Download from Google Play or App Store
- Register with your account number
- Set up PIN for secure access
- Check balances and transfer funds
- Pay bills and buy airtime
🏦 Branch Banking
- Visit any of 70+ branches across Uganda
- Bring valid national ID
- Register for internet/mobile banking
- Open savings or loan accounts
- Use 200+ ATMs nationwide
Digital Banking Services
CenteMobile Features
- Balance inquiry – Check account balances
- Fund transfers – Send money between accounts
- Bill payments – Pay utilities, TV, and more
- Airtime purchase – Buy mobile airtime
- Mini statements – Recent transactions
Other Channels
- USSD banking – *290# for basic transactions
- Agency banking – CenteAgent locations
- Mobile money – MTN and Airtel integration
- ATM network – 200+ ATMs across Uganda
- WhatsApp alerts – Transaction notifications
Customer Complaints
⚠️ Common Issues Reported:
- Account discrepancies – A long-standing client filed a lawsuit claiming the bank illegally deducted over UGX 1.1 billion from his accounts through “manipulated loan computations, unlawful penalties, and unexplained withdrawals”
- Long queues – Research indicates “high levels of customer dissatisfaction reflected in the form of increased queues in the banking halls”
- ATM fraud history – In 2013, the bank reportedly lost over UGX 800 million to clients who were defrauded using ATMs
- Loan restructuring disputes – Some customers allege issues with loan computations despite repeated restructures
- Customer service delays – Reports of unresponsive handling of account reconciliation requests
Note: The bank disputes allegations and claims customers “defaulted on loan obligations despite several restructures and engagements.”
✅ What Customers Like:
- Financial inclusion leader – Uganda’s largest microfinance bank serving underserved communities
- Extensive rural network – 70+ branches reaching areas other banks don’t serve
- Digital safety campaigns – Over 500,000 people reached through anti-fraud awareness programs
- Financial literacy programs – 17,000 individuals trained in 2024 alone
- Improving digital services – New partnership with Service Cops to enhance digital platforms and customer experience
🚨 Fraud Warning: Centenary Bank does NOT have a WhatsApp channel for customer service or transactions. Report suspicious messages immediately through official channels: Toll-free 0800200555 (MTN), 0800335344 (Airtel), or +256 317202321.
About Centenary Bank
Centenary Bank (Centenary Rural Development Bank Limited) is Uganda’s largest commercial microfinance bank, established in 1983 by the Uganda Catholic Secretariat to promote rural financial inclusion. The bank has grown from a small rural credit institution to a full-service commercial bank, maintaining its mission of serving underserved communities while expanding its digital services.
📊 Key Facts: Established 1983 • Uganda’s largest microfinance bank • 70+ branches nationwide • 200+ ATMs • Licensed by Bank of Uganda • Catholic Church foundation • Rural financial inclusion focus • Digital safety campaigns reaching 500,000+ people.
Contact Centenary Bank
📞 MTN Toll-Free: 0800200555
📞 Airtel Toll-Free: 0800335344
📞 Direct Line: +256 317202321
🌐 Website: centenarybank.co.ug
🔒 Internet Banking: personal.centenarybank.co.ug
📱 App: CenteMobile
Related African Bank Guides
- Standard Chartered Uganda – International bank with Uganda presence
- Equity Bank – Major East African bank based in Kenya
- Bank of Abyssinia – Ethiopian commercial bank
- KCB Bank – Kenya Commercial Bank with regional presence
- DFCU Bank Uganda – Development finance bank
Frequently Asked Questions
How do I log in to Centenary Bank internet banking?
Go to personal.centenarybank.co.ug and enter your username and password. Complete the OTP verification sent to your registered mobile number. For first-time users, register at any Centenary Bank branch.
What is the Centenary Bank customer care number?
Call the toll-free numbers: 0800200555 (MTN) or 0800335344 (Airtel). You can also call +256 317202321 directly. Visit centenarybank.co.ug/contact-us for more contact options.
Does Centenary Bank have a mobile app?
Yes, CenteMobile is available on Google Play and App Store. Features include balance checks, fund transfers, bill payments, airtime purchase, and mini statements. Register using your account number.
Does Centenary Bank have WhatsApp banking?
No, Centenary Bank does NOT have a WhatsApp channel for customer service or transactions. Be cautious of scammers. Report suspicious WhatsApp messages through official channels: 0800200555 (MTN) or 0800335344 (Airtel).
How do I register for Centenary Bank internet banking?
Visit any Centenary Bank branch with your national ID and account details. Fill out the internet banking registration form. You’ll receive login credentials and instructions to activate your account online.
Is Centenary Bank safe?
Centenary Bank is licensed and supervised by the Bank of Uganda. The bank runs extensive anti-fraud campaigns reaching over 500,000 people. Always use official channels and report suspicious activity immediately.
How many branches does Centenary Bank have?
Centenary Bank has over 70 branches across Uganda, with a strong presence in rural areas. The bank also operates 200+ ATMs and CenteAgent banking locations for wider reach.
Can I use mobile money with Centenary Bank?
Yes, Centenary Bank integrates with MTN Mobile Money and Airtel Money. You can transfer funds between your bank account and mobile money wallet through CenteMobile or internet banking.
What is the USSD code for Centenary Bank?
Dial *290# to access Centenary Bank USSD banking. This allows basic transactions like balance inquiries, mini statements, and airtime purchases without needing internet access.
How do I file a complaint against Centenary Bank?
Contact customer care at 0800200555 (MTN) or 0800335344 (Airtel), or visit your nearest branch. For unresolved issues, escalate to the Bank of Uganda through their consumer protection department.
Summary
Centenary Bank is Uganda’s largest microfinance bank, established in 1983 with a focus on rural financial inclusion. To log in, go to personal.centenarybank.co.ug and enter your credentials with OTP verification. The CenteMobile app and USSD (*290#) provide additional access options. The bank has 70+ branches and 200+ ATMs across Uganda. Be aware that Centenary Bank does NOT have a WhatsApp channel – report scams to 0800200555 (MTN) or 0800335344 (Airtel).
Last Updated on February 15, 2026
URL: https://log-in.me/centenarybank-kampala-uganda/