Colonial Savings ❤️ Log In

Colonial Bank Log In on this page refers to Colonial Savings, F.A. in Texas and its Colonial Online service. The current GoColonial website separates banking access from mortgage servicing and other account routes, so identify the product before entering a User ID or password.

Colonial Online provides 24-hour access to deposit accounts, history, check images, transfers, installment-loan payments, alerts, statements, bill pay, check orders, and secure messages. The Colonial Mobile Banking app requires prior enrollment in Colonial Online.

Colonial Savings personal account customers can enroll online after accepting the Online Banking Agreement. The current agreement says online registration asks for the Social Security number, email address, and additional personal information to confirm identity, then prompts the customer to choose a User ID and password.

Customers who do not want to finish enrollment online can use an Enrollment by Mail form online or at a branch. Colonial then mails a User ID and temporary password, and the temporary password must be changed. Enter sensitive enrollment details only through the official Colonial route.

1. Open Colonial Online from the current GoColonial website.
2. Read and accept the current Online Banking Agreement.
3. Provide the requested identity and contact information in the secure enrollment flow.
4. Create a unique User ID and strong password.
5. Choose enrollment by mail or branch when online identity verification cannot be completed.
6. Change any mailed temporary password during the first successful login.
7. Confirm the expected accounts appear under the new User ID.

Colonial’s privacy notice says password recovery can use the email address or phone number held by the bank to verify identity. A telephone password reset is temporary and requires a new password at the next login. Do not share a reset code or temporary password with a caller.

The Online Banking Agreement says access can be deactivated after one year without use, or when a newly issued User ID and password are not used within 90 days. That is a re-enrollment issue, not a reason to keep guessing a password. Colonial also requires password changes every 180 days under the current agreement.

1. Use the official forgot-password or help control for an ordinary password problem.
2. Keep the email address and phone number registered with Colonial available.
3. Treat a telephone reset password as temporary and change it at first login.
4. Re-enroll when Colonial confirms that long-unused access was deactivated.
5. Record whether the message says invalid, expired, deactivated, or locked.
6. Call 817-390-2000 when self-service cannot verify the profile.
7. Review activity and alerts after access is restored.

Colonial Savings offers both banking and mortgage services. Colonial Online is for banking accounts and supported installment-loan payments. A mortgage account can use a separate servicing route, and a transferred mortgage must be registered with the new servicer named in the welcome letter.

When a servicing transfer occurs, Colonial says the customer receives a goodbye letter and the new servicer sends a welcome letter with payment instructions and online access details. Do not keep paying through an old route after the transfer date, and do not guess the new servicer from an unsolicited message.

1. Checking, savings, and banking products: use Colonial Online.
2. Current Colonial-serviced mortgage: use the mortgage route assigned to the loan.
3. Transferred mortgage: use the new servicer and access details in verified notices.
4. Update third-party bill pay with the new servicer after a transfer.
5. During the first 60 days, ask how a mistaken payment will be forwarded.
6. Call a verified Colonial number when a servicing notice is unclear.

Colonial Online supports immediate one-time or recurring transfers between eligible Colonial accounts, including installment-loan payments. It also provides unlimited bill pay, statements, secure messages, alerts, check orders, and downloadable history. Transfers depend on available funds and the account terms.

The current agreement says banking-day internal transfers can be made until 8:00 p.m. Central time. Before confirming any instruction, check the source, destination, amount, date, and available balance. Save the confirmation and verify the account history before repeating a payment that appears delayed.

1. Confirm the source and destination accounts before a transfer.
2. Check the available balance and any scheduled or pending items.
3. Review the biller, amount, delivery date, and recurring-payment setting.
4. Save the confirmation or transaction reference.
5. Use alerts for balances and account activity.
6. Follow the live endorsement and image instructions for mobile check deposit.
7. Call Colonial for an unknown, duplicated, or missing transaction.

• Online and mobile banking support: 817-390-2000.
• Banking Division and account-information updates: 817-877-9554.
• Secure banking message: use the secure message function after signing in to Colonial Online.
• Fraud or suspicious activity: call a published Colonial number immediately and use the contact route on gocolonial.com.
• Banking Division mailing address: 2626A West Freeway, Fort Worth, Texas 76102.
• Transferred mortgage: use the verified welcome letter for the new servicer’s current contact and payment details.

Tell support whether the issue affects Colonial Online web, the mobile app, a deposit account, installment loan, or mortgage servicing. Never provide a password, PIN, or verification code to an agent.

Colonial Bank Log In for this guide means Colonial Savings and Colonial Online. Choose the correct banking or mortgage route, enroll before using the mobile app, recover inactive or expired access safely, verify transferred-loan instructions, and call 817-390-2000 when online banking remains unavailable.