CommunityOne Bancorp Log In no longer exists as a separate banking service. CommunityOne merged into Capital Bank Financial in October 2016, Capital Bank later joined First Horizon, and the combined bank now operates under the First Horizon brand.
Former CommunityOne customers should use First Horizon Digital Banking when the account remains active with that successor. Start from firsthorizon.com, confirm the current account or card records show First Horizon, and do not enter old CommunityOne credentials into look-alike pages.
How to Log In
For CommunityOne Bancorp Log In, verify the account’s current servicing name, then type firsthorizon.com yourself and choose Log In. Enter the current First Horizon Digital Banking user ID and password or use the official recovery controls. The same enrolled profile works in the First Horizon mobile app.
First Horizon Digital Banking
- Type firsthorizon.com into the browser.
- Choose the red Log In control.
- Confirm Personal or the correct small-business profile.
- Enter the current user ID and password.
- Complete the verification code when requested.
- Review the expected accounts and recent activity.
- Sign out when finished, especially on a shared device.
First Horizon Mobile Banking
- Use firsthorizon.com to identify the official app.
- Confirm the publisher before installation.
- Sign in with the enrolled Digital Banking user ID and password.
- Complete device verification on first use.
- Enable fingerprint or facial access only on a device you control.
- Review every transfer, payment and deposit confirmation.
- Remove a lost device through Digital Banking or call 800-382-5465.
What Happened to CommunityOne?
A Capital Bank Financial SEC filing confirms that CommunityOne Bancorp merged into Capital Bank Financial on October 26, 2016. First Horizon’s official history records its later merger with Capital Bank and the adoption of one unified First Horizon brand.
This means CommunityOne is a legacy name, not a current login destination. A former customer whose relationship was closed, sold, refinanced or moved again must use current statements and correspondence to identify the present servicer rather than assume every old CommunityOne product remains at First Horizon.
- Do not search for an active CommunityOne portal.
- Check a recent statement for the current institution.
- Use First Horizon when the active account is shown there.
- Check loan or card records separately when servicing changed.
- Do not create a new profile merely because an old username fails.
- Ask First Horizon to trace the relationship when records are unclear.
- Keep merger documents for historical account questions.
Enroll or Recover First Horizon Access
First Horizon says eligible checking, savings, credit-card, home-equity, installment-loan, mortgage, CD, IRA and brokerage customers can enroll in Digital Banking. Enrollment requires current account information and creates access for both online and mobile banking.
Forgot User ID uses the primary email address after verification. Forgot Password starts with the user ID, sends an access code through the selected registered delivery method and then allows a new password. Use recovery rather than repeated guesses or another enrollment.
- Choose Enroll Now only when no Digital Banking profile exists.
- Use the current First Horizon account details.
- Recover the user ID through the verified primary email.
- Recover the password with a registered delivery method.
- Enter access codes only in the session you initiated.
- Keep phone and email details current.
- Call 800-382-5465 when remote recovery cannot verify the profile.
Transfers, Bill Pay, Zelle, and Mobile Deposit
First Horizon Digital and Mobile Banking support account views, transfers, bill pay, alerts, statements, Zelle, card freeze and mobile check deposit. Eligibility depends on the product and profile.
Verify a new recipient independently, then confirm the source account, destination, amount and date before approval. Use Zelle only with people you know and trust because First Horizon warns that authorized Zelle payments do not have purchase protection. For mobile deposit, save the confirmation and retain the original check securely until the bank’s instructions are satisfied.
- Confirm the correct current account.
- Verify new recipients independently.
- Review amounts and execution dates.
- Use Zelle only with trusted people.
- Capture clear check images.
- Save payment and deposit references.
- Investigate an uncertain instruction before repeating it.
Card and Fraud Safety
First Horizon lets customers turn an eligible card off in Digital Banking to help limit unauthorized use. A temporary freeze is not a substitute for reporting a lost, stolen or compromised card.
For confirmed fraud, suspicious activity, identity theft, lost cards or lost checks, contact Client Services at 800-382-5465 immediately. First Horizon also publishes 877-242-9895 as a 24-hour number for fraudulent card use. Do not disclose credentials or approve a payment because an unsolicited caller creates urgency.
- Type firsthorizon.com yourself.
- Never share a password or verification code.
- Do not trust caller ID as proof of identity.
- Reject transactions you did not initiate.
- Turn off a card when appropriate.
- Report a lost or compromised card immediately.
- Review account activity after any access concern.
Known Issues & Common Problems
Old CommunityOne page: CommunityOne is no longer active; verify the current First Horizon or other servicer.
Old user ID fails: Use First Horizon’s recovery route for the current profile instead of repeated guesses.
Account is missing: Check current statements and ask First Horizon to trace the former CommunityOne relationship.
Verification code does not arrive: Confirm the registered delivery method and call support when it is outdated.
Mobile deposit is pending: Check its status before attempting to deposit the check again.
Card activity is unfamiliar: Turn off the card when appropriate and report suspected fraud immediately.
CommunityOne Bancorp Log In problems are usually successor-routing, current-profile, recovery, verification or transaction-status problems. Identify the current servicer and exact failing step before starting over.
Troubleshooting Tips
- Confirm CommunityOne is a legacy name.
- Check the current institution on a recent statement.
- Start from firsthorizon.com when First Horizon is the servicer.
- Use Forgot User ID or Forgot Password once.
- Confirm the registered phone or email is available.
- Try a current browser or official app on a trusted network.
- Record the exact error and time.
- Check whether a specific loan or card changed servicers.
- Review activity after access returns.
- Call 800-382-5465 when access remains unavailable.
An old brand is a routing problem. A rejected user ID or password is an access problem. A missing account is a servicing or linking problem. A missing code is a delivery problem. Unknown activity is a security problem.
Security Tips
- Type the current bank address yourself.
- Never share passwords or verification codes.
- Do not approve an operation for an unsolicited caller.
- Keep the app, browser and device current.
- Avoid banking over public Wi-Fi.
- Use card freeze only as an immediate protective control.
- Monitor statements and alerts frequently.
- Report suspected fraud immediately.
A familiar CommunityOne, Capital Bank or First Horizon name does not prove an unexpected request is genuine. Stop, open the current service independently and call a published number. Verify every transaction before approval.
Contact Customer Service
- First Horizon Client Services: 800-382-5465.
- Fraudulent card use: 877-242-9895, available 24 hours a day.
- User ID recovery: use Forgot User ID from the official First Horizon login.
- Password recovery: use Forgot Password and the registered verification channel.
- Secure account questions: send a secure message inside Digital Banking.
- Suspicious email or text: First Horizon publishes [email protected] for reports.
Tell support that the relationship began with CommunityOne and whether the issue affects successor identity, enrollment, user ID, password, verification, product visibility, transfer, deposit, card or fraud. Never send a password or code.
Frequently Asked Questions
Where is CommunityOne Bancorp Log In?
There is no current CommunityOne portal. Former customers generally use First Horizon when that bank remains the current servicer.
What happened to CommunityOne Bancorp?
It merged into Capital Bank Financial in 2016, and Capital Bank later became part of First Horizon.
How do I enroll in First Horizon Digital Banking?
Choose Enroll Now at firsthorizon.com and complete verification with an eligible current account.
How do I recover a First Horizon user ID?
Use Forgot User ID and verify the primary email address registered with the bank.
How do I reset the password?
Enter the user ID, choose Forgot Password and complete the access-code flow through a registered delivery method.
Does First Horizon support mobile deposit?
Yes, for eligible customers using the current First Horizon Mobile Banking app.
Where do I report suspected fraud?
Call First Horizon Client Services at 800-382-5465 immediately.
What is the 24-hour fraudulent-card number?
First Horizon publishes 877-242-9895 for fraudulent card use.
Summary
CommunityOne Bancorp Log In is a legacy route. Former customers whose accounts remain active with the successor use First Horizon Digital Banking. Verify the current servicer, recover credentials only through official controls, protect verification codes and call 800-382-5465 when access or fraud concerns remain.
Independent guide: This is an independent informational guide. It does not provide a login form, does not provide direct login links, does not request passwords or credentials, and does not collect banking data. Use the bank’s official website, app, phone, or support channels directly for account access.
Last Updated on July 13, 2026
URL: https://log-in.me/communityonebancorp-asheboro-unitedstates/