Can’t log in to Credit Bank? This guide covers mobile app login, internet banking access, and troubleshooting tips for Credit Bank customers in Kenya.
Quick Access
- Mobile App: Credit Bank Mobile (Android & iOS)
- USSD Banking: Dial *530# from your registered phone
- Internet Banking: creditbank.co.ke
- Customer Care: +254 20 221 6471
About Credit Bank
Credit Bank is a Tier 3 commercial bank in Kenya. SME and personal banking.
How to Log In to Credit Bank
Mobile App Login
- Download Credit Bank Mobile from Google Play Store or Apple App Store
- Open the app and select “Login” or “Sign In”
- Enter your username/customer ID and password
- Enter the OTP sent to your registered phone number
- Access your account dashboard
Internet Banking Login
- Visit creditbank.co.ke
- Click on “Internet Banking” or “Online Banking”
- Enter your username and password
- Complete OTP verification
- Access your account
Troubleshooting Login Issues
Common Problems
- Forgot Password: Use “Forgot Password” on app or website to reset via OTP
- OTP Not Received: Check network signal, wait 2-3 minutes, request new OTP
- Account Locked: Contact customer care at +254 20 221 6471
- App Not Working: Update to latest version, clear cache, reinstall if needed
Contact Credit Bank
Customer Care: +254 20 221 6471
Website: creditbank.co.ke
Other Kenyan Bank Guides
How do I log in to Credit Bank mobile app?
Download Credit Bank Mobile from your app store, open it, enter your username and password, then verify with OTP sent to your phone.
What is Credit Bank’s customer care number?
Credit Bank customer care can be reached at +254 20 221 6471.
How do I reset my Credit Bank password?
Use the ‘Forgot Password’ option on the mobile app or internet banking portal. You’ll receive an OTP to your registered phone to reset your password.
Last Updated on November 30, 2025
URL: https://log-in.me/credit-bank-kenya-login/