To avoid a late fee, your payment must be successfully submitted by 8PM EDT, on your due date.
You can make online payments 24 hours a day, 7 days a week.To avoid a late fee, your payment must be successfully submitted by 8PM EDT on or before your due date.
It can take up to two statement periods before the changes to your due day take effect. Your Avenue credit card account will not reflect the changes until they’ve been officially processed.
If your account is in good standing, you may change your payment due day every 12 months by selecting Change Due Day in the My Profile section,
You’ll be able to choose from a list of available days during each month for your credit card account. Once you choose a new day, it can take up to two statements for the changed due day to be reflected.
At this time, you are unable to process online payments from banks located outside of the U.S.
If you are outside of the U.S. an electronic payment may be possible.
For more information, please send a message through Secure Message Center and this is the link https://c.comenity.net/ac/avenue/secure/message-center or call Customer Care at 1-800-967-1398 (TDD/TTY: 1-800-695-1788).
Last Updated on November 28, 2025
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