Macy’s Credit Card Login ❤️ Pay Bill Online (Citi)

💻 Full Account Login

1. Go to citiretailservices.citibankonline.com
2. Click “Sign On”
3. Enter your User ID
4. Enter your Password
5. Click “Sign On” to access your account

💡 Full login lets you view statements, set up AutoPay, update personal info, and manage all account features.

💵 Quick Payment (Guest)

1. Go to Citi’s one-time payment page
2. Enter your card number
3. Enter your ZIP code
4. Choose payment amount
5. Enter bank account details
6. Submit payment

💡 Guest payment is quick but you can’t view statements or manage account settings.

Online Payment

1. Log in to your account
2. Click “Make a Payment”
3. Choose payment amount (minimum, statement balance, or custom)
4. Select payment date
5. Enter bank account info
6. Confirm payment

Limits: 1 payment per day, max 5 per billing cycle. Schedule up to 45 days in advance.

Other Payment Methods

By Phone:
📞 1-888-257-6757
Enter card info and follow prompts to pay

In Store:
Visit “At Your Service” counter at any Macy’s. Pay with cash, check, debit card, or money order.

By Mail:
Macy’s Credit Card Payments
PO Box 9001094
Louisville, KY 40290-1094
(Check or money order only)

Macy’s Store Card

• Use at Macy’s stores and macys.com only
• Star Rewards loyalty program
• 25% off with Star Pass (Silver level)
• Birthday surprises
• Special cardholder events

Macy’s American Express

• Use anywhere Amex is accepted
• 3% rewards at restaurants
• 2% at grocery stores and gas stations
• 1% everywhere else
• All Star Rewards benefits

🥈 Silver

Spend: Up to $499/year

• 25% off with Star Pass
• Birthday surprise
• Cardholder savings

🥇 Gold

Spend: $500-$1,199/year

• All Silver benefits
• Free shipping (no minimum)
• 25% off Star Pass

💎 Platinum

Spend: $1,200+/year

• All Gold benefits
• 5% rewards on every purchase
• $10 Star Money per $200 spent

Forgot User ID or Password

1. Go to the Citi Retail Services login page
2. Click “Forgot User ID” or “Forgot Password”
3. Enter your card number and ZIP code
4. Verify identity via email or phone
5. Reset your credentials

First Time Registration

1. Visit the Citi registration page
2. Enter your card number
3. Enter your ZIP code and SSN last 4
4. Create User ID and Password
5. Set up security questions