🔑 How to Log In to Your Neiman Marcus Credit Card
Need to access your Neiman Marcus Credit Card account? The card is managed by Capital One, and here’s how to log in:
Online Portal
- Go to neimanmarcus.capitalone.com
- Enter your username or email
- Enter your password
- Click “Sign In”
Capital One Mobile App
- Download the Capital One mobile app
- Open the app
- Log in with your credentials
- View and manage your Neiman Marcus card
🚨 Can’t log in? Jump to troubleshooting
Key Facts
- Credit card issued by Capital One, N.A.
- Earns InCircle rewards points
- No annual fee
- Use at Neiman Marcus, Bergdorf Goodman, and Horchow
💳 Neiman Marcus Credit Card Benefits
The Neiman Marcus Credit Card offers exclusive rewards and benefits for frequent shoppers:
InCircle Rewards Program
- Earn 2 points per dollar on all purchases at Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow
- 5,000 bonus points when you open an account and make a qualifying purchase within 30 days
- Redeem for Point Cards to use toward future purchases
- 10,000 points = $100 Point Card
InCircle Tier Benefits
Circle One (Base Tier)
- Earn 2 points per dollar
- Access to cardholder events
- Exclusive previews
Circle Two ($1,000+ annually)
- Free two-day shipping online
- Complimentary gift packaging
- Special event access
Circle Three ($3,500+ annually)
- Perk Cards for store services
- Pick a day to earn double points
- Priority customer service
President’s Circle ($10,000+ annually)
- Earn 5 points per dollar (2.5x rewards)
- Exclusive event access
- Personal shopping experiences
Additional Perks
- No annual fee – Keep the card without yearly costs
- Special financing offers – Promotional financing on large purchases
- Birthday treats – Special offers during your birthday month
- Early access to sales – Shop sales before the general public
🔐 Online Account Management
Manage your Neiman Marcus Credit Card account through the Capital One portal:
What You Can Do Online
- View account balance and available credit
- Make payments
- View transaction history
- Check InCircle points balance
- Set up autopay
- Update contact information
- Request credit limit increase
- Download statements
Payment Options
- Online: Log in to neimanmarcus.capitalone.com and make a payment
- Mobile App: Use the Capital One mobile app
- Phone: Call 800-685-6695 (24/7)
- Mail: Neiman Marcus, P.O. Box 5235, Carol Stream, IL 60197-5235
- In-Store: Visit any Neiman Marcus location
Customer Service
- Phone (US): 800-685-6695 (available 24 hours, 7 days a week)
- Phone (International): 214-761-2660
- Best time to call: Monday (least busy day)
- Avoid calling: Friday (most busy day)
- Chat: Use Eno digital assistant in the Capital One app
🔧 Troubleshooting Login Issues
Having trouble accessing your Neiman Marcus Credit Card account? Here’s how to fix common issues:
Forgot Username or Password
- Go to neimanmarcus.capitalone.com
- Click “Forgot Username” or “Forgot Password”
- Enter your registered email address or card information
- Follow the instructions sent to your email
- Create a new password (must be 8+ characters with letters and numbers)
Account Locked After Multiple Login Attempts
If you’ve entered the wrong password multiple times, your account may be temporarily locked for security:
- Wait 30 minutes and try again
- Use password reset to unlock immediately
- Call customer service at 800-685-6695 for instant help
First-Time Login
If you just received your card and haven’t set up online access:
- Go to neimanmarcus.capitalone.com
- Click “Register Now” or “Sign Up”
- Enter your card number and personal information
- Create a username and password
- Set up security questions
Website Not Loading
- Clear your browser cache and cookies
- Try a different browser (Chrome, Firefox, Safari, Edge)
- Disable browser extensions or ad blockers
- Check your internet connection
- Try the Capital One mobile app instead
Don’t Recognize Recent Charges
If you see suspicious activity on your account:
- Call customer service immediately at 800-685-6695
- Report the unauthorized charges
- Request a new card with a different number
- Change your online password
- Monitor your account for additional fraudulent activity
🔒 Security Tips
Keep your Neiman Marcus Credit Card account secure with these best practices:
✅ Do This
- Use a strong, unique password
- Enable account alerts for purchases
- Log out after each session
- Use two-factor authentication if available
- Check your statements monthly
- Use the official Capital One app
- Keep your contact info updated
❌ Don’t Do This
- Share your password with anyone
- Use public Wi-Fi for account access
- Click links in suspicious emails
- Save passwords in your browser
- Ignore unusual account activity
- Write down your password
- Use the same password for multiple accounts
Recognizing Phishing Scams
Capital One and Neiman Marcus will NEVER:
- Ask for your full card number via email
- Request your password or security questions
- Threaten to close your account immediately
- Ask you to verify account info via text links
If you receive a suspicious message: Don’t click any links. Instead, go directly to neimanmarcus.capitalone.com or call 800-685-6695.
Who issues the Neiman Marcus Credit Card?
The Neiman Marcus Credit Card is issued by u003cstrongu003eCapital One, N.A.u003c/strongu003e Capital One took over servicing of the card and manages all account operations, including login portals, payments, and customer service. You can access your account at u003ca href=u0022#u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eneimanmarcus.capitalone.comu003c/au003e.
How do I log in to my Neiman Marcus Credit Card account?
Log in at u003ca href=u0022#u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eneimanmarcus.capitalone.comu003c/au003e using your username and password. You can also access your account through the u003cstrongu003eCapital One mobile appu003c/strongu003e available for iOS and Android devices. First-time users need to register by clicking u0022Sign Upu0022 and providing their card information.
What rewards do I earn with the Neiman Marcus Credit Card?
You earn u003cstrongu003e2 InCircle points per dollaru003c/strongu003e spent at Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. New cardholders receive u003cstrongu003e5,000 bonus pointsu003c/strongu003e when they make a qualifying purchase within 30 days of opening their account. President’s Circle and Chairman’s Circle members earn u003cstrongu003e5 points per dollaru003c/strongu003e (2.5x the standard rate).
How do I redeem my InCircle points?
InCircle points can be redeemed for u003cstrongu003ePoint Cardsu003c/strongu003e to use toward future purchases. You need u003cstrongu003e10,000 points to get a $100 Point Cardu003c/strongu003e. Points can also be used for store services including in-store dining and alterations. Perk Cards are available for Circle Three members and above and can only be used in-store.
What are the InCircle tier levels?
There are multiple tiers based on annual spending: u003cstrongu003eCircle Oneu003c/strongu003e (base level), u003cstrongu003eCircle Twou003c/strongu003e ($1,000+ annually with free two-day shipping), u003cstrongu003eCircle Threeu003c/strongu003e ($3,500+ annually with Perk Cards and double points day), and u003cstrongu003ePresident’s Circleu003c/strongu003e ($10,000+ annually earning 5 points per dollar). Higher tiers receive additional benefits like complimentary gift packaging and priority customer service.
Does the Neiman Marcus Credit Card have an annual fee?
No, the Neiman Marcus Credit Card has u003cstrongu003eno annual feeu003c/strongu003e. You can keep the card and earn InCircle rewards without any yearly costs. This makes it an attractive option for frequent Neiman Marcus, Bergdorf Goodman, and Horchow shoppers.
Where can I use my Neiman Marcus Credit Card?
The Neiman Marcus Credit Card can be used at u003cstrongu003eNeiman Marcus, Bergdorf Goodman, Last Call, and Horchowu003c/strongu003e stores as well as online at their respective websites. It is a u003cstrongu003estore credit cardu003c/strongu003e, not a general-purpose card, so it cannot be used everywhere Visa or Mastercard are accepted.
How do I make a payment on my Neiman Marcus Credit Card?
You can make payments u003cstrongu003eonlineu003c/strongu003e at neimanmarcus.capitalone.com, through the u003cstrongu003eCapital One mobile appu003c/strongu003e, by u003cstrongu003ephoneu003c/strongu003e at 800-685-6695, by u003cstrongu003emailu003c/strongu003e to Neiman Marcus, P.O. Box 5235, Carol Stream, IL 60197-5235, or u003cstrongu003ein-storeu003c/strongu003e at any Neiman Marcus location. You can also set up autopay to avoid missing payments.
What should I do if I forgot my Neiman Marcus Credit Card password?
Go to u003ca href=u0022#u0022 target=u0022_blanku0022 rel=u0022noopeneru0022u003eneimanmarcus.capitalone.comu003c/au003e and click u003cstrongu003eu0022Forgot Passwordu0022u003c/strongu003e. Enter your registered email address or card information, and follow the instructions sent to your email to reset your password. Your new password must be at least 8 characters with letters and numbers. You can also call customer service at 800-685-6695 for assistance.
How do I contact Neiman Marcus Credit Card customer service?
Call u003cstrongu003e800-685-6695u003c/strongu003e for 24/7 customer service (best time to call is Monday). International customers can call u003cstrongu003e214-761-2660u003c/strongu003e. You can also message the u003cstrongu003eEno digital assistantu003c/strongu003e in the Capital One mobile app, or send mail to Neiman Marcus, P.O. Box 5235, Carol Stream, IL 60197-5235.
Last Updated on February 11, 2026
URL: https://log-in.me/credit-card/neimanmarcuscreditcard/