Log in to your The Bank of Kentucky Visa Account

You will find the log in to your account with The Bank of Kentucky Visa by logging in to their website:

  • https://www.kybank.com/personal-banking/kentucky-bank-credit-cards/
  • The log in box is in the upper right corner of the page, under secure login. Click on secure login and enter your user name and password and login to your account. 
  • You can APPLY FOR an account by using the same provided above link page, then scroll a little bit down in the page and click on here TO APPLY FOR AN ACCOUNT as the following screenshot shows on how and where to click to get your account with  The Bank of Kentucky Visa.

The Kentucky Bank Visa UChoose® Rewards credit card offers a very competitive rate, plus:

1,000 extra points for registering your card at www.uchooserewards.com
1,000 extra points for your first purchase after registering your card
One point per one dollar spent on purchases
Redeem points for cash back, travel, gift cards, merchandise, & more
No annual fee

What is my user/access code? A: When you enroll in online banking, the account number you enter becomes your user/access code. Each time you log in, you will be prompted to enter your user/access code. Enter the account number without any leading zeros. If you would like to change your user/access code, please contact customer service representatives at 1-800-467-1939, to assist you.

Q: What are the password requirements? A: Your password must be between 8-17 characters in length, contain at least one numeric character, contain at least one Alpha character, and contain at least one special character (eg. $, #, &).

Q: What is a strong password? A: A strong password is one that is easy to remember, but difficult for someone to guess. Varying between upper and lower case and adding symbols makes a strong password. Avoid using obvious passwords such as your birth date, address, or telephone number.

Q: What if I forget my password? A: Click on the “Forget Your Password?” link on the password login page. Your password will be emailed to the address THEY have on file. Also customer service representatives ready to help. Please call 1-800-467-1939 or 859-987-1795 between the hours of 8:00 a.m. – 5:00 p.m. EST.

Q: If I am at work, will I be able to access my account? A: Yes. If you did not register your work computer as a personal computer, you will be prompted to answer one of the security challenge questions first.

Q: Can I change the challenge questions? A: Yes. Click on the drop down box for different questions. You can change your challenge questions, as well as other information, by clicking the options tab.

Q: My email address is not correct. Can I change it? A: Yes. Log on to your account and click the tab labeled Options, choose Change Email Address from the drop down menu.

Q: It says that my log in information is missing or invalid. What do I do? A: Ensure you are using the correct user/access code and password. Please note the log in information is case sensitive. If you would like assistance, please contact their representatives at 1-800-467-1939 to assist you.

Q: What should I do if my identity is not recognized? A: You should immediately be prompted to answer a challenge question that you have previously set up through your online banking account. If you would like assistance, please contact the bank of Kentucky’s representatives at 1-800-467-1939.

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