Important Update: Credit Suisse was acquired by UBS in June 2023. If you were a Credit Suisse Mexico client, your accounts and services are now managed under UBS. This guide explains the transition and how to access your accounts.
Quick Access
What Happened to Credit Suisse?
On March 19, 2023, Swiss bank UBS Group AG agreed to acquire Credit Suisse for CHF 3 billion (US$3.2 billion) in an all-stock deal brokered by the Swiss government. The acquisition was completed on June 12, 2023, and Credit Suisse Group AG was merged into UBS Group AG.
For Credit Suisse Mexico clients: The bank’s operations continue under the UBS umbrella. All direct subsidiaries of Credit Suisse AG have become direct subsidiaries of UBS AG.
Changes to Mexico Operations
Important: In February 2023, Casa de Bolsa Credit Suisse México announced that capital markets operations would cease starting in Q2 2023. The focus shifted to Private Banking services only. This cessation of operations did not determine immediate closure, but services have been reduced.
Services discontinued:
- Financial advisory to corporate clients
- Brokerage services
- Capital markets services to institutional clients
Services continuing under UBS:
- Wealth management
- Investment banking (limited)
- Private banking services
How to Access Your Accounts
Old Credit Suisse Login
The old Credit Suisse Mexico client portal at clientview-mx.credit-suisse.com may no longer be active. Contact UBS Mexico directly for current access methods.
Contact UBS Mexico
For current account access and transition information, contact UBS Mexico through their official website at ubs.com/mx or reach out to your relationship manager.
Mexican Government Statement
Gabriel Yorio, Mexico’s Undersecretary of Finance, reassured customers that they should not panic about the UBS acquisition. He stated that the bank was “in a process of optimizing their balance sheets, minimizing risks” and would “retract a bit from the Mexican market, but will remain present.”
Current Status (2026)
As of December 2024:
- Banco Credit Suisse México remains a multiple banking institution, member of Grupo Financiero Credit Suisse México, now under UBS AG
- Casa de Bolsa Credit Suisse México has sufficient capital and liquidity but its continuity depends on shareholder decisions and regulatory compliance
- UBS in Mexico currently offers wealth and investment banking services
Contact Information
UBS Mexico:
ubs.com/mx
Credit Suisse Transition:
credit-suisse.com/about-cs
Services:
Wealth Management
Investment Banking
Frequently Asked Questions
What happened to Credit Suisse?
Credit Suisse was acquired by UBS in June 2023 for CHF 3 billion. The acquisition was brokered by the Swiss government following Credit Suisse’s financial difficulties. Credit Suisse AG has been merged into UBS AG.
Can I still access my Credit Suisse Mexico account?
The old Credit Suisse Mexico client portal may no longer be active. Contact UBS Mexico directly at ubs.com/mx for current account access information and to connect with your relationship manager.
What services does UBS offer in Mexico?
UBS Mexico currently offers wealth management and investment banking services. Some previous Credit Suisse services like capital markets operations and corporate advisory have been discontinued.
Is my money safe after the acquisition?
Yes. Mexican authorities, including the Undersecretary of Finance, reassured customers that they should not panic. The transition was managed by regulators, and client assets are protected under the UBS umbrella.
Will Credit Suisse Mexico close completely?
The future continuity depends on profitable operations, shareholder decisions, and regulatory compliance. As of December 2024, Banco Credit Suisse Mu00e9xico remains operational as a member of Grupo Financiero Credit Suisse Mu00e9xico under UBS AG.
What services were discontinued in Mexico?
Casa de Bolsa Credit Suisse Mu00e9xico stopped capital markets operations in Q2 2023. This includes financial advisory to corporate clients, brokerage services, and capital markets services to institutional clients.
How do I contact UBS Mexico?
Visit the UBS Mexico website at ubs.com/mx for contact information. If you were a Credit Suisse client, reach out to your relationship manager for specific guidance on your accounts.
Is private banking still available?
Yes, private banking services continue under UBS. The focus of remaining operations shifted to private banking following the cessation of capital markets activities.
What is Grupo Financiero Credit Suisse Mu00e9xico?
Grupo Financiero Credit Suisse Mu00e9xico is the financial holding company in Mexico that includes Banco Credit Suisse Mu00e9xico and Casa de Bolsa Credit Suisse Mu00e9xico. It is now a subsidiary of UBS AG.
Where can I find information about the Credit Suisse-UBS transition?
Visit credit-suisse.com/about-cs for the latest updates on the acquisition and transition. For Mexico-specific information, contact UBS Mexico directly.
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Last Updated on January 4, 2026
URL: https://log-in.me/creditsuissemexico-mexicocity-mexico/