Can’t log in to Eurobank? Eurobank Ergasias is one of the four major systemic banks in Greece. This guide covers how to access your account through e-Banking and the Eurobank Mobile App, including registration, troubleshooting, and security features.
Quick Access
How to Log In (3 Methods)
e-Banking (Web)
- Go to ebanking.eurobank.gr
- Enter your Username
- Enter your Password
- Enter OTP sent to your mobile
Eurobank Mobile App
- Download “Eurobank Mobile App” from your app store
- Open the app
- Enter your e-Banking credentials
- Use biometrics or PIN to access
Register Online
- Have your Eurobank debit or credit card ready
- Visit the e-Banking registration page
- Enter card number and PIN
- Create your Username and Password
Key Features
Eurobank e-Banking offers over 1,800 fast and secure transactions from your computer, tablet, or smartphone – 24/7, even on weekends and holidays.
- Consolidated view – See all your accounts including other banks
- Cards Control – Block/unblock cards instantly
- Bill payments – Pay utilities, taxes, and more
- Transfers – Between accounts and to other banks
- Favorite transactions – Save frequent payments
- E-statements – Paperless banking
Common Issues
Password Expired
Eurobank requires you to change your password every 6 months. If it’s expired, you’ll be prompted to create a new one during login.
OTP Not Received
The One-Time Passcode is sent via SMS to your registered mobile. Check your signal, verify your registered number is correct, and ensure your device time is synchronized.
Account Locked
Multiple failed login attempts will lock your account. Contact customer service at +30 210 95 55 710 (Mon-Fri, 9:00-17:00 EEST) to unlock it.
New User Registration
You can register online with just your debit/credit card number and PIN. No branch visit required. Credentials are issued instantly.
Security Features
Eurobank uses robust security measures to protect your online banking:
- TLS encryption – 256-bit encryption protects all data transmission
- One-Time Passcode (OTP) – Required for every transaction, sent via SMS
- Password policy – Mandatory password change every 6 months
- Cards Control – Instantly block/unblock cards if compromised
Contact Information
Customer Service:
+30 210 95 55 710
Hours:
Mon-Fri 9:00 – 17:00 (EEST)
Website:
eurobank.gr
e-Banking:
ebanking.eurobank.gr
Type:
Systemic Bank (Greece)
Headquarters:
Athens, Greece
Frequently Asked Questions
How do I register for Eurobank e-Banking?
You can register online using your Eurobank debit or credit card number and PIN. No branch visit is required. Visit the e-Banking registration page, enter your card details, and create your username and password. Credentials are issued instantly.
What is the Eurobank customer service number?
The e-Banking customer service number is +30 210 95 55 710, available Monday to Friday from 9:00 to 17:00 (EEST).
Why do I need to change my password every 6 months?
Eurobank requires mandatory password changes every 6 months as a security measure. This helps protect your account from unauthorized access even if your password has been compromised without your knowledge.
What is Cards Control?
Cards Control is a free feature that lets you manage your debit and credit cards through e-Banking. You can instantly block or unblock cards, set spending limits, enable or disable online transactions, and manage geographical usage – all without visiting a branch.
Can I see accounts from other banks in Eurobank e-Banking?
Yes, Eurobank e-Banking allows you to connect and view accounts from other Greek banks in a consolidated dashboard. This gives you a complete overview of your finances in one place.
What is the OTP (One-Time Passcode)?
The OTP is a unique code sent via SMS to your registered mobile phone for every transaction. It’s valid for a short time and can only be used once. This adds an extra layer of security to your banking.
How many transactions can I do through e-Banking?
Eurobank e-Banking supports over 1,800 different types of transactions including transfers, bill payments, card management, standing orders, and more – available 24/7.
Is the Eurobank Mobile App free?
Yes, the Eurobank Mobile App is free to download from the App Store and Google Play. It uses the same credentials as e-Banking and offers biometric login for convenience.
What should I do if my e-Banking account is locked?
Contact Eurobank customer service at +30 210 95 55 710 during business hours (Mon-Fri, 9:00-17:00 EEST). They will verify your identity and unlock your account.
Can e-Banking transactions count toward tax deductions in Greece?
Yes, many digital transactions made through e-Banking can count toward the required electronic payment threshold for tax deductions in Greece. Keep track of your e-transactions for tax purposes.
Related Banks
Looking for other European bank login guides? Check out:
- Bank of Ireland
- SEB Bank Denmark
Last Updated on February 11, 2026
URL: https://log-in.me/eurobankergasias-athens-greece/