CIBC Caribbean Barbados ❤️ Log In

FirstCaribbean International Bank Log In now uses the CIBC Caribbean identity. The group adopted the CIBC Caribbean brand in 2024, and the Barbados bank’s legal name changed to CIBC Caribbean Bank (Barbados) Limited. Existing accounts continue through CIBC Caribbean Online Banking and the Mobile App.

Barbados customers should use the current Caribbean service, not CIBC Canada and not an old FirstCaribbean bookmark. The Central Bank of Barbados currently lists CIBC Caribbean Bank (Barbados) Limited as an authorized provider and commercial bank.

FirstCaribbean was created in 2002 from CIBC and Barclays Caribbean operations. The bank later used the CIBC FirstCaribbean name. It announced a further rebrand in late 2023, adopted the CIBC Caribbean brand in 2024 and changed the Barbados operating company’s legal name in July 2024.

The name change does not direct Barbados customers to Canadian CIBC Online Banking. CIBC Caribbean remains a Caribbean-managed business with its own website, app, customer service and country operations.

1. Treat FirstCaribbean as the former brand.
2. Use CIBC Caribbean for the current Barbados relationship.
3. Do not use the Canadian CIBC login.
4. Replace an old FirstCaribbean bookmark.
5. Check the current legal name on statements.
6. Use the correct country and account profile.
7. Call Barbados support when service identity is unclear.

Eligible customers can register for CIBC Caribbean Online Banking. Registration and access should begin from the current CIBC Caribbean site. Keep the account and registered contact details available, but enter sensitive information only after verifying the service.

The current forgot-password process begins by verifying identity with the User ID and email address. A separate forgot-User-ID option is available. If the email or phone on file is no longer accessible, call the bank rather than repeatedly requesting codes.

1. Start registration from the current Caribbean site.
2. Use the identity and contact details held by the bank.
3. Create a unique digital-banking password.
4. Use Forgot User ID for a missing identifier.
5. Use Forgot Password with the registered User ID and email.
6. Request one recovery message at a time.
7. Call support when old contact details block recovery.

CIBC Caribbean may request a one-time verification code before a sensitive transaction. The code is an extra check after the password and should be entered only into the verified service for an action the customer initiated.

Biometric access can make the Mobile App easier to open, but every fingerprint or face profile stored on the device may gain access when biometrics are enabled. Use biometric login only on a personal device with a strong screen lock.

1. Keep the registered mobile number current.
2. Never read a verification code to a caller.
3. Do not approve an unfamiliar device.
4. Use biometrics only on a personal device.
5. Remove other people’s biometric profiles.
6. Keep the app and operating system updated.
7. Call support after an unexpected verification prompt.

Online Banking and the Mobile App support account access, transfers and card management. Customers can activate cards, freeze a misplaced card, request a replacement, receive transaction alerts and submit eligible disputes through the digital channels.

Before a transfer or payment, confirm the beneficiary, amount, currency and account. A pending card transaction normally cannot be stopped while it awaits settlement. Do not repeat an uncertain transfer until the account activity and reference have been checked.

1. Confirm the account and available balance.
2. Verify the beneficiary and currency.
3. Review fees and exchange details.
4. Approve only an instruction you initiated.
5. Save the transaction reference.
6. Check pending and posted activity.
7. Call support before repeating an uncertain instruction.

CIBC Caribbean warned in May 2026 about fraudulent calls and messages that imitate the bank and ask for personal banking details. The bank says it will not use social media, text, email or telephone to instruct customers to install remote-desktop software, click a suspicious link or reveal a User ID, password, PIN, card details or one-time verification code.

If a card is lost or an unauthorized charge appears, freeze the card in Online Banking or the Mobile App and call customer service immediately. Freezing is a useful first step, but it does not replace the official report and dispute process.

1. Do not share a User ID, password, PIN or verification code.
2. Never install remote-access software for an unsolicited caller.
3. Do not click a login link in an unexpected message.
4. Freeze a lost or compromised card.
5. Call customer service to make the official report.
6. Review recent transactions and submit eligible disputes.
7. Send suspected fraud details to the bank’s fraud team.

• 24/7 CIBC Caribbean customer service: 1-866-743-2257.
• Barbados local and international support: +1 246 431 5490.
• Fraud reports: [email protected].
• Digital support: use authenticated chat after signing in when available.
• Issue escalation: use the Resolution Centre and keep the acknowledgment case number.
• Barbados regulator: Central Bank of Barbados for unresolved regulatory guidance.

Tell support that the account began under FirstCaribbean or CIBC FirstCaribbean and whether the problem concerns User ID, password, verification code, app access, transfer, card, dispute or suspected fraud. Never send credentials by email.

FirstCaribbean International Bank Log In now uses CIBC Caribbean. Choose the Caribbean service, recover the User ID or password through the current login help, protect every verification code and call 1-866-743-2257 for access, card or fraud support.