Log in to First Citizens Bank ‘s Internet Online Bank

You will find the log in to First Citizens Bank by log on to their website https://www.firstcitizens.com/ The log in box is located in the upper right corner of the site, under login. Click on login, choose your login type, enter your ID, password and login to your account with First Citizens Bank

Where can I find my routing and account numbers?

You can find your routing number by selecting the state you opened your account. Routing numbers are often referred to as check routing numbers, ABA numbers or routing transit numbers (RTN). You can also find your routing and account numbers on checks or in Digital Banking. On checks, your routing number is listed as the first sequence of numbers at the bottom left corner of your personal checks—typically a 9-digit number. If you have a business account, the routing number will follow the 6-digit check number at the bottom of your checks. Your account number is listed as the second sequence of numbers at the bottom left corner of your personal or business checks—typically a 12-digit number. In Digital Banking, Your routing and account numbers can be viewed online in Digital Banking. Select the account you want to see, then look for the details tab and select View Routing and Account Numbers.

Can I set up automatic deposits to my First Citizens account?

Yes. First Citizens bank direct deposit service offers you the convenience of recurring automatic deposits into your accounts with same-day access. Deposits can be distributed across multiple First Citizens accounts. Online alerts let you know when your money has been deposited. Learn more about direct deposits on first citizens bank’s website. Qualifying deposits may include salary, pension, Social Security and Supplemental Security Income (SSI) benefits and other regular monthly income.

How do I set up direct deposit?

You’ll need your First Citizens account and ABA routing number in addition to your employer’s address. Direct deposit of federal payments can be set up in several ways: Enroll online at GoDirect.org, Opens in a new tab Call 800-333-1795. Visit your local First Citizens branch.

How do I change the address on my accounts? Can I send an email?

First Citizens bank is unable to accept address changes from an email. Please use one of the following methods to change your address:

Log in to Digital Banking and select Profile & Preferences then Profile and Contact Info
Call Customer Care Center at 888-FC DIRECT (888-323-4732) between 7 am and 11 pm ET 7 days a week
Visit a local branch
Submit a written request to:
First Citizens Bank
Attn: Data Integrity – DAC54
PO Box 27131
Raleigh, NC 27611

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