Foreign Trade Bank of Cambodia ❤️ Log In

Foreign Trade Bank of Cambodia Log In is available through three distinct current services: FTB Retail Internet Banking for personal customers, FTB Mobile for app-based personal banking, and FTB Corporate Internet Banking with its business mobile app for companies. Choose the channel already registered for the account instead of using an old saved address.

FTB’s former website address now redirects to its current Cambodian site. The bank’s iBanking service asks for the user ID before the next authentication step. Personal and corporate profiles have different eligibility, registration, permissions, and support needs, so confirm the account type before entering credentials.


How to Log In

For Foreign Trade Bank of Cambodia Log In, start from the current FTB site or trusted FTB app and select retail, corporate, or mobile access. Use the user ID and verification method assigned during registration, review the expected account, and approve only an action you initiated.

FTB Retail iBanking

  1. Start from the current FTB website and choose personal Internet Banking.
  2. Confirm that the page identifies FTB Retail Internet Banking.
  3. Enter the registered retail iBanking user ID.
  4. Continue to the next authentication step only on the verified service.
  5. Complete the assigned password or verification challenge privately.
  6. Confirm the expected accounts and recent transactions before acting.
  7. Sign out completely when the banking work is finished.

FTB Mobile

  1. Install or open the current FTB Mobile app from a trusted official app store.
  2. Use the customer profile and device registration already established with FTB.
  3. Complete the app PIN, biometric, or verification step assigned to the profile.
  4. Confirm the account names and balances shown in the app.
  5. Review the payee, QR merchant, amount, and currency before approval.
  6. Save the reference and inspect status before repeating a transfer or payment.
  7. Sign out and keep the device protected after use.

Choose Retail, Mobile, or Corporate Banking

Retail iBanking is designed for personal customers using a computer or tablet. FTB Mobile is the bank’s Android and iOS personal app and includes account opening and transaction features. Corporate Internet Banking and the FTB Business Mobile App are separate services with company-level user rights and transaction controls.

A retail username should not be entered into the corporate service, and a company maker or approver should not use the personal app for a corporate instruction. Confirm the legal account holder, service name, user role, and registered device before attempting recovery or approving money movement.

  1. Use retail iBanking for an enrolled personal account.
  2. Use FTB Mobile for the registered personal app profile.
  3. Use corporate iBanking for an enrolled business relationship.
  4. Confirm whether the user is a company maker or approver.
  5. Do not reuse credentials across unrelated FTB services.
  6. Match the customer name and account ending after login.
  7. Ask FTB to identify an uncertain digital-banking profile.

Register and Recover Access

FTB says retail iBanking registration requires a savings or current account, or an FTB Debit or CashCard. The bank directs customers to an FTB branch or current support for registration guidance. FTB Mobile also advertises direct first-account opening inside the app, subject to the bank’s identity and eligibility process.

Corporate Internet Banking requires an eligible current, fixed-deposit, or savings account and a completed corporate registration form submitted at an FTB branch. Existing users should recover or unlock the established profile rather than create duplicate users when a password, phone, role, or device changes.

  1. Confirm an eligible FTB account before retail enrollment.
  2. Use the branch or current hotline for registration guidance.
  3. Complete in-app identity checks for a first mobile account.
  4. Submit the required corporate form through an FTB branch.
  5. Recover an existing user ID before creating another profile.
  6. Update unavailable contact details through verified support.
  7. Confirm business user rights after any role change.

Transfers, Bills, KHQR, and Statements

FTB Retail Internet Banking supports transaction-history monitoring and downloads, local and overseas transfers, and payments for utilities, internet service, public services, tuition, and other supported billers. FTB Mobile adds KHQR and cross-border QR features, bill payment, and local or global transfers.

Corporate Internet Banking includes statements, bills, local and international transfers, bulk transfers on the web platform, cheque requests, stop-payment requests, and defined user rights. Before submitting anything, verify the source account, beneficiary, currency, amount, fees, approvals, and status.

  1. Confirm the source account and available balance.
  2. Verify the beneficiary or KHQR merchant name.
  3. Check the amount, currency, fees, and delivery route.
  4. Use the correct maker and approver sequence for corporate payments.
  5. Save the transaction reference and time.
  6. Check history or statements before repeating an instruction.
  7. Ask FTB to trace a delayed, rejected, or duplicate payment.

Protect Accounts, Devices, and Approvals

Digital-banking security depends on the verified service, protected credentials, current contact details, and careful transaction approval. A user ID, password, app PIN, one-time code, QR approval, or corporate authorization should be used only for a session or transaction the customer started.

Unexpected requests to install software, share a screen, move money to a safe account, or reveal a code should be treated as fraud indicators. Stop the session and contact FTB independently through its current hotline. A corporate customer should also alert the designated company administrator when user rights or approvals look wrong.

  1. Start from the current FTB site or trusted official app.
  2. Never share a password, PIN, or one-time code.
  3. Reject unexpected remote-access and screen-sharing requests.
  4. Approve only the login or payment you initiated.
  5. Use unique credentials and a protected current device.
  6. Review account history and transaction notifications.
  7. Report suspected fraud and disable affected access promptly.

Known Issues & Common Problems

Old FTB address redirects: Use the bank’s current Cambodian site and confirm the expected FTB service before entering credentials.

Retail user ID fails: Stop repeated attempts and ask FTB to confirm enrollment, lock status, and registered contact details.

FTB Mobile profile is missing: Confirm the app, device registration, customer identity, and account linking with verified support.

Corporate approval cannot complete: Check the maker or approver role, user rights, limits, and required company authorization.

KHQR recipient looks wrong: Do not approve. Re-scan or independently confirm the merchant and amount.

Transfer status is unclear: Keep the reference, review history and statements, and ask FTB to trace it before resending.

Foreign Trade Bank of Cambodia Log In problems are easier to solve after separating retail, mobile, and corporate access. Record the service, user role, device, error, and transaction reference before contacting support.

Troubleshooting Tips

  1. Start from the current FTB website or trusted app.
  2. Confirm whether the profile is retail, mobile, or corporate.
  3. Re-enter the registered user ID carefully.
  4. Stop repeated password attempts before a lockout.
  5. Check the registered phone, device, and verification method.
  6. Use a current browser or trusted app version.
  7. Confirm company user rights and approval order.
  8. Review pending transactions before trying again.
  9. Record the exact message, time, device, and last successful step.
  10. Call FTB when recovery or transaction status remains unclear.

Tell support whether the failure occurred in retail iBanking, FTB Mobile, corporate web banking, or FTB Business Mobile, and whether it concerns credentials, device registration, account visibility, approval, or transaction status.

Security Tips

  • Type the current FTB address yourself or use a trusted bookmark.
  • Never share the user ID together with a password, PIN, or verification code.
  • Do not approve an unexpected login, QR payment, or transfer.
  • Reject requests to install remote-control software.
  • Keep phones, computers, browsers, and apps current.
  • Use company approval separation for corporate payments.
  • Review statements and transaction history regularly.
  • Report suspicious access or payments to FTB immediately.

A familiar FTB logo or an urgent payment story does not prove that a request is genuine. Verify the service, recipient, amount, and support channel independently before acting.

Contact Customer Service

  • FTB toll-free hotline in Cambodia: 1800 200 111.
  • FTB telephone hotline: +855 23 862 111.
  • Customer-service hours: Monday through Friday 08:00–16:00 and Saturday 08:00–11:30, as currently published.
  • Registration and account-specific help: use the nearest FTB branch or the current hotline.

Tell support the exact service, user role, account ending, device, and error. Never disclose a password, app PIN, one-time code, or full card number.

Related Login Guides

Frequently Asked Questions

Where is Foreign Trade Bank of Cambodia Log In?

Start from the current FTB site and choose retail or corporate iBanking, or use the trusted FTB Mobile app.

Why does the old FTB website redirect?

FTB now uses its current Cambodian website address; verify the bank and service after the redirect.

How does retail iBanking sign-in begin?

The current service first asks for the registered user ID, followed by its next authentication step.

Who can register for retail iBanking?

FTB says customers need an eligible savings or current account, or an FTB Debit or CashCard.

What is FTB Mobile?

It is FTB’s personal Android and iOS banking app for account access, payments, QR features, transfers, and other services.

Can I open my first FTB account in the app?

FTB advertises direct first-account opening in FTB Mobile, subject to identity and eligibility checks.

Is corporate banking separate?

Yes. Corporate Internet Banking and FTB Business Mobile use company enrollment, roles, and approval controls.

How does a company enroll?

An eligible account and completed corporate registration form submitted at an FTB branch are required.

Should I repeat a pending transfer?

No. Keep the reference, review history or statements, and ask FTB to trace the first instruction.

What is the toll-free FTB hotline?

The bank currently publishes 1800 200 111 for calls within Cambodia.

Summary

Foreign Trade Bank of Cambodia Log In is split across retail iBanking, FTB Mobile, and corporate digital banking. Choose the registered service, protect credentials and approval codes, verify beneficiaries and KHQR details, retain transaction references, and use the branch or current FTB hotlines for enrollment, recovery, role, or payment problems.

Independent guide: This is an independent informational guide. It does not provide a login form, does not provide direct login links, does not request passwords or credentials, and does not collect banking data. Use the bank’s official website, app, phone, or support channels directly for account access.

Last Updated on July 28, 2026

URL: https://log-in.me/foreigntradebankofcambodia-phnompenh-cambodia/