Looking to log in to Groupama Banque? Unfortunately, Groupama Banque no longer exists. The bank was acquired by Orange in 2017 and became Orange Bank. However, Orange Bank itself closed in 2024. If you’re a former customer, here’s what you need to know about your options.
This article explains what happened to Groupama Banque, where former customers can go now, and how to access Groupama’s insurance services (which still exist).
📜 What Happened to Groupama Banque?
Here’s the timeline of events:
The Orange Acquisition (2016-2017)
- January 2016: Orange and Groupama began exclusive negotiations
- April 2016: Agreement signed – Orange to acquire 65% stake
- October 2016: Regulatory approval granted
- January 16, 2017: Groupama Banque officially became Orange Bank
This was the first time a bank was created from a merger between the insurance sector and telecommunications.
Orange Bank Closure (2023-2024)
- June 2023: Orange announced the closure of Orange Bank
- February 2024: No new accounts could be opened
- End of 2024: All customer accounts closed
- Losses: Orange Bank accumulated over €1 billion in losses
Orange needed to focus on network modernization and fiber optic investments instead.
🏦 Alternatives for Former Groupama Banque / Orange Bank Customers
If you were a Groupama Banque or Orange Bank customer, here are your options:
Hello bank! (Official Partner)
Orange Bank partnered with BNP Paribas to recommend Hello bank! to its customers. This was the official transition path.
- Digital-first bank backed by BNP Paribas
- Free current accounts available
- Mobile app with full banking features
Other French Online Banks
Other popular online banking options in France:
- Boursorama Banque – France’s largest online bank
- Fortuneo – Strong savings products
- BforBank – Crédit Agricole’s online bank
- N26 – European mobile bank
- Revolut – Multi-currency accounts
🛡️ Groupama Insurance – Still Available
Important: While Groupama Banque no longer exists, Groupama itself is still a major French insurance company. If you have Groupama insurance policies, you can still access your “Espace Client” on their website.
Access Groupama Espace Client
- Go to groupama.fr
- Click “Me connecter à mon espace client”
- Enter your customer number (12 digits) or email/phone
- Enter your password
Groupama Connect
Groupama has updated their login system called “Groupama Connect”. This is a new authentication method that replaces the old numeric keypad.
You can now log in using:
- Your 12-digit customer number
- Your email address
- Your phone number
💰 Unclaimed Funds from Orange Bank
If you were an Orange Bank customer and didn’t provide bank details to transfer your remaining balance, your funds were transferred to the Caisse des Dépôts et Consignations (CDC).
To reclaim your money:
- Visit the CDC website: ciclade.caissedesdepots.fr
- Search for your name
- Submit a claim with proof of identity
If you had a loan with Orange Bank, these are now managed by Antilope Loans since September 2024. Your loan terms remain unchanged.
📞 Contact Information
Groupama Assurance (Insurance)
🌐 Website: groupama.fr
📞 Phone: Contact your regional Groupama office
📱 App: “Groupama & moi” (App Store / Google Play)
Hello bank! (Recommended Alternative)
🌐 Website: hellobank.fr
📞 Phone: 01 43 63 15 15
Unclaimed Funds (CDC)
🌐 Website: ciclade.caissedesdepots.fr
❓ Frequently Asked Questions
🏦 Related Bank Guides
- All France Bank Login Guides
- BNP Paribas Login
- Société Générale Login
- Crédit Agricole Login
- La Banque Postale Login
Summary
Groupama Banque became Orange Bank in January 2017 when Orange acquired 65% of the bank. Unfortunately, Orange Bank closed in 2024 after accumulating significant losses. If you’re looking for banking services, Hello bank! (BNP Paribas) was the official recommended alternative. For Groupama insurance services, you can still access your account at groupama.fr.
If you have unclaimed funds from Orange Bank, visit the CDC website at ciclade.caissedesdepots.fr to reclaim your money. 🏦
Last Updated on December 15, 2025
URL: https://log-in.me/groupamabanque-paris-france/