Hong Leong Bank Vietnam is the Vietnamese subsidiary of Malaysian Hong Leong Bank. The parent company has a 1.1/5 star rating on ComplaintsBoard with only 1% complaint resolution, though the Vietnam branch operates with its own customer service charter. Offers 24/7 online and mobile banking with free transfers. To log in, go to hongleongconnect.com.vn.
Login Methods
💻 Hong Leong Connect Online
Access via web browser.
- Go to hongleongconnect.com.vn
- Enter username and password
- View accounts, transfer funds
- Pay bills, manage fixed deposits
📱 HLB Connect App
Mobile banking with biometric login.
- Biometric login (fingerprint/face)
- Smart OTP for security
- QR payments
- Free 24/7 transfers
🔐 Forgot Password?
Reset options available.
- Click “Reset Hong Leong Connect”
- Create new username/password
- May need new Activation Code
- Call +84 8 7300 8100 for help
What You Can Do Online
✅ Account Management
- View Savings/Current Account balances
- Check Fixed Deposit and Loan accounts
- Place and withdraw Fixed Deposits
- Pay bills online
✅ Transfers
- Transfer to own accounts at HLBVN
- Transfer to other HLBVN accounts
- Transfer to other banks (Normal/Instant)
- Free 24/7 internal and interbank transfers
⚠️ Hong Leong Bank Group Issues
The parent Hong Leong Bank (Malaysia) has poor reviews on ComplaintsBoard (1.1/5 stars, 115 reviews) with only 1% complaint resolution rate. While Hong Leong Bank Vietnam operates separately, be aware of these group-wide concerns:
🟡 Phone Number Updates
Customers report difficulty updating phone numbers on accounts. If your Vietnamese mobile number changes, expect potential delays in getting it updated.
🟡 Security Concerns
Some customers reported accounts being compromised. Enable all security features including Smart OTP and biometric login for maximum protection.
✅ Hong Leong Bank Vietnam Commitment: The Vietnam branch has a Customer Service Charter with a “Customer 1st” strategy. They promise to keep you informed of progress on complaints, though complex matters may take longer to resolve.
Contact Information
Address: Level 1 Centec Tower
72-74 Nguyen Thi Minh Khai, District 3
Ho Chi Minh City, Vietnam
FAQ
How do I log in to Hong Leong Bank Vietnam online banking?
Go to hongleongconnect.com.vn and enter your username and password. You can also use the HLB Connect Vietnam mobile app with biometric login.
Who can use Hong Leong Connect Vietnam?
All HLBVN customers with an active ATM/Debit Card or Account (Current/Savings/Fixed Deposit/Loan) are eligible to register for online and mobile banking.
What are the Hong Leong Bank Vietnam operating hours?
Hong Leong Connect Online and Mobile Banking operate 24/7, so you can bank anytime including weekends and holidays.
How do I reset my Hong Leong Connect password?
Click ‘Reset Hong Leong Connect’ on the login page and create a new username and password. If you registered with your account number, you may need a new Activation Code from the bank.
Are transfers free on Hong Leong Connect?
Yes, internal and interbank transfers are free 24/7 on the mobile app. You can also make instant transfers to other Vietnamese banks.
What is the Hong Leong Bank Vietnam phone number?
Call +84 8 7300 8100 for the Hong Leong Call Centre if you need assistance with online banking.
Is Hong Leong Bank Vietnam related to Hong Leong Bank Malaysia?
Yes, Hong Leong Bank Vietnam is the Vietnamese subsidiary of Hong Leong Bank Malaysia. They share the same parent company but operate with separate systems and customer service.
Why does Hong Leong Bank have poor reviews?
The parent Hong Leong Bank Malaysia has 1.1/5 stars on ComplaintsBoard with only 1% complaint resolution. The Vietnam branch operates separately with its own Customer Service Charter, though some group-wide issues may affect customers.
What security features does HLB Connect have?
HLB Connect Vietnam offers biometric login (fingerprint/face), Smart OTP for transaction verification, and secure encrypted connections. Enable all features for maximum protection.
Where is Hong Leong Bank Vietnam headquartered?
Hong Leong Bank Vietnam is headquartered at Level 1 Centec Tower, 72-74 Nguyen Thi Minh Khai, District 3, Ho Chi Minh City.
Related Vietnamese Bank Guides
Other banks in Vietnam:
- Vietcombank – Vietnam’s largest bank
- Techcombank – Major private bank
- MB Bank – Military Commercial Bank
- TPBank – Digital-first bank
- HSBC Vietnam – International bank
Last Updated on December 18, 2025
URL: https://log-in.me/hongleongbankvietnam-hochiminhcity-vietnam/