Looking to log in to ICCREA Banca? Here’s what you need to know: ICCREA Banca is not a retail bank where individuals have accounts. It’s the central institution of Gruppo BCC Iccrea, Italy’s largest cooperative banking group with 140 member banks. If you bank with an Italian BCC (Banca di Credito Cooperativo), this guide shows you how to access your account.
BCC customers use RelaxBanking – the shared internet banking platform for all cooperative credit banks in the ICCREA group. Having trouble logging in? Jump to our troubleshooting section for quick fixes.
Quick Login Access
Ready to access your BCC account? Click the button below:
Note: You can also access RelaxBanking directly from your local BCC’s website – look for the green login button in the top right corner.
Understanding ICCREA and BCC Banks
Before we dive into login instructions, let’s clarify the structure:
🏦 What is ICCREA Banca?
- Central institution of Gruppo BCC Iccrea
- Italy’s largest cooperative banking group
- 4th largest banking group in Italy
- €175 billion in assets
- Provides services TO member banks, not individuals
🤝 What is a BCC?
- Banca di Credito Cooperativo (Cooperative Credit Bank)
- 140 local community banks across Italy
- 2,600+ branches in 1,700+ municipalities
- Where individual customers have accounts
- All share the RelaxBanking platform
Bottom line: If you have a bank account with any Italian BCC (like BCC Roma, BCC Bergamasca, BCC Colli Albani, etc.), you use RelaxBanking for online access.
How to Log In to RelaxBanking
RelaxBanking is available via web browser and mobile app. Here’s how to access both:
🖥️ Web Banking Login
- Go to relaxbanking.it
- Or click the green login button on your BCC’s website
- Enter your User Code or Nickname
- Enter your Access Password
- Complete OTP verification (Strong Customer Authentication)
- Click “Accedi” to enter
Security tip: Always type relaxbanking.it directly in your browser – never click links from emails or SMS.
📱 Mobile App Login
- Open the RelaxBanking Mobile app
- Use Face ID, Touch ID, or enter your PIN
- Or enter User Code and Password
- Authorize with Strong Customer Authentication
- You’re in – manage accounts, pay bills, transfer funds
Note: Use the same credentials for both web and mobile – your User Code/Nickname and Access Password work on both platforms.
📱 RelaxBanking Mobile App
The RelaxBanking Mobile app gives you full access to your BCC accounts with modern security features.
App Features
- Biometric login: Face ID, Touch ID, or PIN
- Account overview: Check balances and transactions
- Transfers: Send money via bonifico
- Bill payments: Pay bollettini and utilities
- Card management: Control your CartaBCC
- Phone top-ups: Ricarica telefonica
- Strong authentication: SCA for secure operations
Download the App
Get RelaxBanking Mobile for your device:
Developer: BCC Sistemi Informatici S.p.A.
🔧 Troubleshooting: Can’t Log In?
Having trouble accessing your BCC account? Here are solutions to common problems:
Forgot Password
- Click “Password dimenticata” on login page
- Enter your User Code
- Verify via SMS or email OTP
- Create a new password
- Can’t reset online? Visit your local BCC branch
Account Blocked
After multiple failed attempts, your account locks for security. Contact your BCC branch or call their customer service to unlock.
App Issues
- Update the app: Check for latest version
- Reinstall: Delete and download fresh
- Check connection: Ensure stable internet
- Re-register device: May need branch assistance
OTP Not Arriving
- Check phone has network signal
- Verify registered phone number is correct
- Wait 60 seconds, request new code
- Contact branch to update phone number
🔒 Security Tips
Protect Your Account
- Type URL directly: Always type relaxbanking.it manually
- Never share credentials: Bank staff will never ask for passwords
- Use biometrics: More secure than passwords
- Enable notifications: Get alerts for all transactions
- Log out properly: Don’t just close the browser
Avoid Phishing Scams
- Ignore suspicious emails: Banks don’t ask for credentials via email
- Don’t click SMS links: Type addresses manually
- Verify caller identity: Hang up and call bank directly
- Never share OTP codes: These are for your use only
- Report suspicious activity: Contact your BCC immediately
📞 Contact Information
Since ICCREA serves member banks (not individuals), contact your local BCC for account support:
- Your local BCC: Find your branch at gruppobcciccrea.it
- RelaxBanking support: Via your BCC’s customer service
- ICCREA Banca (institutional): iccreabanca.it
- Headquarters: Rome, Italy
Tip: Each BCC has its own phone number and customer service – check your local branch’s website.
❓ Frequently Asked Questions
How do I log in to ICCREA Banca?
ICCREA Banca doesn’t offer direct consumer banking. If you have an account with an Italian BCC (cooperative credit bank), use RelaxBanking at relaxbanking.it or the RelaxBanking Mobile app.
What is RelaxBanking?
RelaxBanking is the shared internet banking platform for all Italian cooperative credit banks (BCC) in the ICCREA group. It provides online and mobile access to your BCC accounts.
What is the difference between ICCREA and BCC?
ICCREA Banca is the central institution that provides services to 140 member BCCs (cooperative credit banks). Individuals bank with their local BCC, not directly with ICCREA.
How do I reset my RelaxBanking password?
Click ‘Password dimenticata’ on the login page, verify your identity via OTP, and create a new password. If you can’t reset online, visit your local BCC branch with ID.
Is RelaxBanking safe?
Yes, RelaxBanking uses Strong Customer Authentication (SCA) as required by EU regulations. All transactions require OTP verification, and the app supports biometric login.
Can I use the same login for web and mobile?
Yes, your User Code/Nickname and Access Password work on both the RelaxBanking website and the RelaxBanking Mobile app.
🇮it Other Italian Banks
Looking for other Italian bank login guides?
- UniCredit Login Guide
- Intesa Sanpaolo Login Guide
- Monte dei Paschi Login Guide
- Banco BPM Login Guide
- Mediobanca Login Guide
Summary
Here’s what you need to know about ICCREA and BCC banking:
- ICCREA Banca is the central institution – not a retail bank
- BCC customers use RelaxBanking for online access
- Web login: relaxbanking.it
- Mobile app: RelaxBanking Mobile (iOS/Android)
- Need help: Contact your local BCC branch
Happy banking! 🏦
Last Updated on January 4, 2026
URL: https://log-in.me/iccreaholding-roma-italy/