Can’t log in to Jammu & Kashmir Bank? Visit jkb.bank.in or download the JKB mPay Delight+ app to access your account. J&K Bank has migrated to a new domain following regulatory guidelines. This guide covers everything you need.
🚀 Quick Access to J&K Bank
⚠️ Important: Website Migration
J&K Bank has migrated from jkbank.com to jkb.bank.in in line with regulatory guidelines to strengthen their secure digital ecosystem. The old domain now redirects to the new one. Update your bookmarks accordingly.
🔐 Ways to Log In to J&K Bank
💻 Internet Banking
Visit ibank.jkb.bank.in for J&K Bank eBanking services. Enter your customer ID and password. Note: Charges apply on NEFT/RTGS transactions done through eBanking.
📱 JKB mPay Delight+
Download the JKB mPay Delight+ app from Google Play or App Store. Click “New User” and enter your registered phone number and customer ID to register.
📞 24/7 Helpline
Call 1800 890 2122 (toll-free) for 24/7 customer support. For ATM-related issues, contact the ATM Helpdesk at 0194-2713333.
✨ Net Banking Features
- 24/7 Access: Manage your accounts anytime, anywhere
- Account Opening: Open savings, loan, PF, or pension accounts online
- Card Applications: Apply for debit/credit cards online
- Bill Payments: Pay utility bills and DTH recharge
- E-Statements: Download statements and track transactions
- Fund Transfers: NEFT, RTGS, and IMPS transfers
⚠️ Known Issues & Common Problems
🔴 Frequent Crashes
Many users report unending crashes and the app shutting down unexpectedly. Try clearing app cache, updating to the latest version, or using internet banking as a backup.
⚠️ “Under Maintenance” Messages
Users frequently see “under maintenance” messages. Try again later, or contact the 24/7 helpline at 1800 890 2122 for current server status.
✅ OTP Not Received
Some users report OTP delays or failures. Ensure your registered phone number is correct and has good network coverage. Wait 2-3 minutes before requesting a new OTP.
ℹ️ RSA Profile Issues
“No RSA profile” errors block some users. Contact the helpline at 1800 890 2122 or visit your nearest branch to resolve profile issues.
😤 What Customers Are Saying
📱 Google Play Store: 4.0/5 stars
“Under maintenance is trademark of JKBank. Never-ending crashes make this app unusable.”
“The worst app I have ever used in my life. Unworthy user interface.”
Common Complaints:
- App crashes repeatedly
- Constant “under maintenance” screens
- OTP not received or delayed
- RSA profile blocking users
- Poor user interface design
🛡️ How to Protect Yourself: Keep the bank’s toll-free number (1800 890 2122) saved. Use internet banking (ibank.jkb.bank.in) as a backup when the app fails. Never share OTPs or passwords with anyone claiming to be bank staff.
🏛️ About Jammu & Kashmir Bank
Jammu & Kashmir Bank Limited is a state-owned bank headquartered in Srinagar, Jammu and Kashmir, India. Founded in 1938, it is one of the oldest private sector banks in India and serves as the banker to the Government of Jammu and Kashmir. The bank operates an extensive network of branches across India with a strong presence in the Kashmir Valley and Jammu region.
📞 Contact J&K Bank
Main Phone:
0194-2481900
Board Lines:
0194-2481930
0194-2481935
Corporate Headquarters:
M.A. Road
Srinagar – 190001
Jammu & Kashmir, India
Website:
jkb.bank.in
❓ Frequently Asked Questions
What is the new J&K Bank website?
The new website is jkb.bank.in. The bank migrated from jkbank.com following regulatory guidelines.
How do I access J&K Bank internet banking?
Visit ibank.jkb.bank.in and log in with your Customer ID and password.
What is JKB mPay Delight+?
JKB mPay Delight+ is J&K Bank’s mobile banking app for smartphones. Download it from Google Play or App Store.
How do I register for mobile banking?
Download JKB mPay Delight+, click ‘New User,’ enter your registered phone number and Customer ID, then follow the prompts.
What is J&K Bank’s toll-free number?
The 24/7 toll-free customer care number is 1800 890 2122.
Are there charges for NEFT/RTGS through eBanking?
Yes, charges apply for NEFT and RTGS transactions done through J&K Bank eBanking. Check the current fee schedule on the website.
Why does the mPay app crash so often?
Many users report crashes and ‘under maintenance’ messages. Try updating to the latest version, clearing cache, or using internet banking as a backup.
What does ‘No RSA profile’ mean?
This error blocks login. Contact the helpline at 1800 890 2122 or visit your nearest branch to resolve RSA profile issues.
Can I open an account online with J&K Bank?
Yes, you can open new savings, loan, PF, or pension accounts through J&K Bank net banking.
Where is J&K Bank headquartered?
J&K Bank’s corporate headquarters is located at M.A. Road, Srinagar – 190001, Jammu & Kashmir, India.
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Last Updated on January 4, 2026
URL: https://log-in.me/jammukashmirbank-srinagar-india/