Can’t log in to Keiyo Bank? Keiyo Bank (京葉銀行) offers comprehensive digital banking through multiple apps and web banking for customers in the Chiba Prefecture area. This guide covers all login methods, mobile app features, and troubleshooting tips.
Quick Access
How to Log In to Keiyo Bank
Web Banking
- Go to keiyobank.co.jp
- Click “インターネットバンキング”
- Enter your contract number (ご契約番号)
- Enter your password
- Complete one-time password verification
Keiyo Bank App (京葉銀行アプリ)
- Download 京葉銀行アプリ
- Open the app
- Log in with your contract number
- Use biometric authentication (fingerprint/face)
- Access account features
Easy Access App
- Download Easy Access app
- Register with your account
- Set up one-time password
- Use for secure authentication
- Approve transactions on your phone
Keiyo Bank Digital Features
- Account Monitoring – View balances and transaction history across all accounts
- Fund Transfers – Transfer money domestically and to other bank accounts
- Biometric Login – Face ID and fingerprint authentication for quick access
- One-Time Password – Secure transaction verification through the authentication app
- Utility Payments – Pay bills and automated regular payments
- Loan Services – Check loan balances and payment schedules
- Time Deposits – Manage fixed deposits online
- English Support – Website available in English for international customers
Common Login Issues
Forgot Password?
Use the password reset function online, or visit your nearest Keiyo Bank branch with your passbook (通帳) and personal seal (届出印) to reset your internet banking password.
One-Time Password Error?
Ensure your phone’s date and time are set automatically. If the authentication app shows expired codes, re-sync it through the settings or reinstall the Easy Access app.
Account Locked?
After multiple failed login attempts, your account will be locked. Call the Keiyo Bank Direct center at 0120-8789-56 (free call) or visit a branch to unlock your account.
Biometric Login Not Working?
Re-register your biometric data in the app settings. Make sure your device’s fingerprint or Face ID is working correctly. You can always log in with your contract number and password.
About Keiyo Bank
Keiyo Bank (京葉銀行, Keiyō Ginkō) is a regional bank headquartered in Chiba City, serving customers primarily in Chiba Prefecture and the Greater Tokyo area. The bank provides a full range of financial services including personal banking, business banking, loans, and investment products.
As a regional bank focused on the Chiba area, Keiyo Bank has invested in digital banking services while maintaining strong local branch presence. The bank offers multiple apps for different banking needs: the main Keiyo Bank App for account management, Easy Access for authentication, and a dedicated authentication app for transaction security.
Contact Information
Phone Support
Keiyo Bank Direct: 0120-8789-56 (toll-free)
From Mobile: 043-306-8111
Hours: Weekdays 9:00-17:00
Online Support
Website: keiyobank.co.jp
English Site: keiyobank.co.jp/english
FAQ: Online help center
Head Office
2-3-1 Fujimi
Chuo-ku, Chiba City
Chiba 260-0015, Japan
Frequently Asked Questions
What is the Keiyo Bank online banking URL?
Access Keiyo Bank internet banking through the main website at keiyobank.co.jp and click the インターネットバンキング (Internet Banking) link.
How do I download the Keiyo Bank app?
The 京葉銀行アプリ (Keiyo Bank App) is available for free on Apple App Store and Google Play Store. Search for Keiyo Bank or 京葉銀行.
What is the Easy Access app for?
Easy Access is an authentication app for secure login and transaction verification. It generates one-time passwords and handles secure authentication for web banking.
Does Keiyo Bank support biometric login?
Yes, the Keiyo Bank app supports fingerprint and Face ID authentication on compatible smartphones for quick and secure access.
Is Keiyo Bank website available in English?
Yes, Keiyo Bank provides an English version of their website at keiyobank.co.jp/english for international customers.
How do I contact Keiyo Bank customer service?
Call Keiyo Bank Direct at 0120-8789-56 (toll-free) or 043-306-8111 from mobile phones, available weekdays 9:00-17:00.
What do I need to visit a branch for password reset?
Bring your passbook (通帳) and registered personal seal (届出印) to any Keiyo Bank branch to reset your internet banking credentials.
Where is Keiyo Bank located?
Keiyo Bank is headquartered in Chiba City and primarily serves customers in Chiba Prefecture and the Greater Tokyo area.
Can I make transfers to other banks?
Yes, Keiyo Bank internet banking supports domestic transfers to other Japanese bank accounts through the standard banking network.
What is a contract number (ご契約番号)?
The contract number is your unique identifier for internet banking, provided when you register for online banking services at Keiyo Bank.
Other Banks in Japan
Looking for other banks in Japan? Check out our login guides for Resona Bank, Mizuho Bank, and MUFG Bank. For other regional banks, see Chiba Bank and Bank of Yokohama.
Last Updated on January 4, 2026
URL: https://log-in.me/keiyobank-chiba-japan/