Can’t log in to Khan Bank? As Mongolia’s largest commercial bank serving 82% of the population, Khan Bank offers advanced digital banking with 99.5% of transactions processed digitally. This guide covers all login methods, the mobile app, and troubleshooting tips.
Quick Access
How to Log In to Khan Bank
Internet Banking
- Go to khanbank.com
- Click on Internet Banking
- Enter your User ID
- Enter your password
- Complete OTP verification
Khan Bank Mobile App
- Download the Khan Bank app
- Open the app
- Log in with credentials
- Use Face ID or fingerprint
- Data-free for Unitel/G-Mobile/Skytel users
Register for Mobile Banking
- Download the Khan Bank app
- Tap “Register”
- Enter your account details
- Verify via SMS
- Create your login credentials
Khan Bank Digital Features
- Biometric Login – Face ID and fingerprint authentication for quick secure access
- QR Payments – Make payments via QR code at merchants
- Social Transfers – Send money via Facebook contacts and phone numbers
- International Transfers – Send money abroad directly from the app
- Digital Loans – 75% of consumer loans processed digitally
- Digi Chatbot – AI-powered assistant for instant support
- Data-Free Access – No mobile data needed on Unitel, G-Mobile, Skytel
- Card Management – View transactions and manage card settings
Common Login Issues
Forgot Password?
Use the password reset function in the app or on the website. You’ll need your registered phone number to receive a verification code. Visit any of the 547 Khan Bank branches for in-person assistance.
App Not Working?
Update to the latest version from Google Play or App Store. Clear app cache in your phone settings. Try the Digi chatbot for instant troubleshooting help or email [email protected].
Account Locked?
Your account may be locked after multiple incorrect login attempts. Wait 30 minutes and try again, or contact Khan Bank support to unlock your account immediately.
Biometric Login Failed?
Re-register your biometric data in the app settings. Make sure your phone’s Face ID or fingerprint scanner is working properly. You can always fall back to password login.
About Khan Bank
Khan Bank (ХААН Банк) is Mongolia’s largest commercial bank, representing one-third of the country’s entire banking sector. Through its extensive network of 547 branches and nationwide digital channels, Khan Bank provides banking services to approximately 82% of the Mongolian population.
Khan Bank has won Euromoney’s “Mongolia’s Best Bank” and “Mongolia’s Best Digital Bank” awards for 2026, recognizing its digital transformation. The bank processes 99.5% of all transactions digitally and has launched an AI-powered chatbot that handles customer inquiries instantly. With over 520 digital projects completed, Khan Bank leads Mongolia’s financial technology advancement.
Contact Information
Phone Support
Call Center: 1800-1917
International: +976-7575-1917
Hours: 24/7 support available
Network
Branches: 547 nationwide
ATMs: Throughout Mongolia
HQ: Ulaanbaatar
Frequently Asked Questions
What is the Khan Bank online banking URL?
Access Khan Bank internet banking through their official website at khanbank.com and click on the Internet Banking section.
How do I download the Khan Bank app?
The Khan Bank app is available for free on Apple App Store and Google Play Store. Search for ‘Khan Bank’ to find the official app.
Does Khan Bank app work without mobile data?
Yes! Unitel, G-Mobile, and Skytel users can use the Khan Bank app without consuming mobile data – it’s data-free for these carriers.
Does Khan Bank support biometric login?
Yes, the Khan Bank app supports Face ID and fingerprint authentication for quick and secure access on compatible smartphones.
How big is Khan Bank in Mongolia?
Khan Bank is Mongolia’s largest bank, representing one-third of the country’s banking sector and serving approximately 82% of the Mongolian population.
How do I contact Khan Bank customer service?
Call Khan Bank at 1800-1917 (within Mongolia) or +976-7575-1917 internationally. You can also email [email protected] or use the Digi chatbot in the app.
Can I send money via Facebook through Khan Bank?
Yes, the Khan Bank app allows you to send money through Facebook contacts and phone numbers, making transfers easy with people you know.
What is the Digi chatbot?
Digi is Khan Bank’s AI-powered chatbot that provides instant customer support, financial education, and troubleshooting assistance through the mobile app.
How many branches does Khan Bank have?
Khan Bank operates 547 branches throughout Mongolia, providing extensive nationwide coverage including remote areas.
Has Khan Bank won any awards?
Yes, Khan Bank won Euromoney’s ‘Mongolia’s Best Bank’ and ‘Mongolia’s Best Digital Bank’ awards for 2026, recognizing its digital transformation leadership.
Other Banks in Asia
Looking for other banks in Asia? Check out our login guides for Resona Bank Japan, Keiyo Bank Japan, and OCBC Singapore. For Central Asian banking, see our guides for Optima Bank Kyrgyzstan and Halyk Bank Kazakhstan.
Last Updated on February 11, 2026
URL: https://log-in.me/khanbankofmongolia-ulaanbataar-mongolia/