Migros Bank is Switzerland’s 7th largest bank, owned by the Migros retail cooperative. To log in to Migros Bank E-Banking, go to ebanking.migrosbank.ch and use QR code login with the Mobile Banking App on your smartphone. The mobile app is mandatory for authentication.
Quick Access
How to Log In to Migros Bank
E-Banking (Desktop)
- Go to ebanking.migrosbank.ch
- A QR code appears on screen
- Open Mobile Banking App on phone
- Tap the QR scanner icon
- Scan the QR code
- Confirm login in app
- Desktop E-Banking opens
Mobile Banking App
- Download Migros Bank E-Banking app
- Open the app
- Use Face ID, fingerprint, or PIN
- Access your accounts directly
Features: Scan & pay invoices, transfers, stock orders, real-time rates.
First-Time Setup
- Download Mobile Banking app
- Enter your contract number
- Enter activation code (from mail)
- Set up biometric login
- Start using E-Banking
Note: Mobile app is mandatory – no standalone desktop login available.
Known Issues (Trustpilot: 3.7/5 ⭐)
Migros Bank has a 3.7/5 rating on Trustpilot from 1,081 reviews. Most complaints center on customer service accessibility and branch operations rather than the E-Banking system itself.
⚠️ Expensive Support Line
“No way to contact credit department except through expensive premium phone line (1.5 CHF/minute)” – Customer complaint. Email responses can be slow or unresponsive.
Tip: Use the general info line (+41 848 845 450) when possible, or visit a branch for complex issues.
⚠️ App History Limitation
The mobile app only shows account reports for the past 3 months. For older statements, you must request them by post.
Workaround: Download statements monthly to keep your own records, or request annual statements.
⚠️ Branch Service Issues
Multiple complaints about branches closing early or being unstaffed: “Rejected for account opening at 4:45 PM because branch closed at 5:00 PM.”
Tip: Arrive well before closing time. Check branch hours on the website before visiting.
⚠️ Currency Exchange Rates
“CHF changed to EUR at very bad ‘median’ rate with additional transaction fees – 1.6% loss.” Investment transactions may have unfavorable rates.
Tip: Compare exchange rates before large transactions. Consider specialized forex services for major currency exchanges.
Troubleshooting & Security Tips
Common Problems & Fixes
QR code won’t scan?
1. Increase screen brightness
2. Hold phone steady
3. Ensure good lighting
4. Update app to latest version
App not recognizing fingerprint?
Try re-registering your fingerprint in phone settings, then re-enable in the app.
Forgot contract number?
Check your welcome documents or call customer service.
Can’t complete transfers?
Check payment deadlines. Year-end payments via E-Banking must be submitted by 31.12 at 12:00.
🔒 Security Tips
- Only download app from official stores
- Keep app updated to latest version
- Never share your contract number
- Use biometric login when available
- Review transactions regularly
- Log out after each session
- Don’t use E-Banking on public WiFi
Contact Migros Bank
Phone: +41 848 845 450
Email: [email protected]
Headquarters: Seidengasse 12, 8001 Zürich, Switzerland
SWIFT/BIC: MIGRCHZZ
TWINT: Migros Bank also offers a separate TWINT app for mobile payments, available on both app stores.
About Migros Bank
Migros Bank AG is Switzerland’s 7th largest bank, founded in 1958 as part of the Migros cooperative. Unlike traditional banks, it’s owned by Migros – the country’s largest retail company and supermarket chain. With CHF 54+ billion in assets and 70+ branches, Migros Bank serves over 1 million customers, offering retail banking, mortgages, and investment products. The bank is known for transparent pricing and its integration with Migros loyalty programs.
FAQ
How do I log in to Migros Bank E-Banking?
Go to ebanking.migrosbank.ch, then use the Migros Bank Mobile Banking app to scan the QR code displayed on screen. The mobile app is mandatory for login authentication.
Can I use Migros Bank E-Banking without the mobile app?
No, the mobile app is mandatory for authentication. You cannot log in to desktop E-Banking without using the app to scan the QR code.
How do I set up Migros Bank Mobile Banking?
Download the app from the App Store or Google Play, enter your contract number and activation code (received by mail), then set up biometric login.
Why can’t I see old transactions in the Migros Bank app?
The app only displays transaction history for the past 3 months. For older statements, you must request them by post from the bank.
What is Migros Bank TWINT?
Migros Bank TWINT is a separate mobile payment app that lets you make contactless payments, send money to friends, and pay at checkout using your phone.
What are the payment deadlines for year-end transactions?
Payment orders via E-Banking must be submitted by December 31st at 12:00. Account transfers within Migros Bank must be made by 17:00. Written orders must reach the bank by December 24th.
Is Migros Bank connected to the supermarket?
Yes, Migros Bank is owned by the Migros cooperative, Switzerland’s largest retailer. The bank integrates with Migros loyalty programs and operates branches in some Migros stores.
Last Updated on December 16, 2025
URL: https://log-in.me/migrosbank-zurich-switzerland/