Municipal Bank (Общинска банка) is a Bulgarian commercial bank headquartered in Sofia. Established in 1996, it operates 41 branches and 5 offices across 25 regions and 35 towns in Bulgaria. As of January 2026, the bank has completed its transition to the euro alongside Bulgaria’s entry into the eurozone.
Quick Facts
| Founded | April 1996 |
| Headquarters | 6 Vrabcha Street, Sofia 1000, Bulgaria |
| CEO | Nedelcho Nedelchev |
| Branch Network | 41 branches, 5 offices |
| Coverage | 25 regions, 35 towns |
| Employees | ~129 |
| SWIFT Code | SOMBBGSF |
| Banking License | No. B16 (Bulgarian National Bank) |
| Market Position | 14th largest bank in Bulgaria |
How to Log In to Municipal Bank Online Banking
Web Browser Login
- Go to the Municipal Bank internet banking portal: mwb.municipalbank.bg
- Enter your username and password
- Complete the security verification
- Click “Вход” (Login) to access your accounts
Mobile App Login (MB-mobile)
- Download the MB-mobile app from App Store or Google Play
- Open the app and enter your credentials
- Authenticate using biometric login (Face ID/fingerprint) or PIN
- Access your accounts and banking services
First-Time Registration
- Visit any Municipal Bank branch in person
- Request online banking enrollment with a bank officer
- Provide identification and verify your account details
- Receive your initial login credentials
- Complete registration online and set your own password
- Download the MB-mobile app and activate it
MB-mobile App Features
- Real-time balances – View account balances and transaction history
- BLINK instant transfers – Send money to contacts within seconds
- Utility payments – Pay electricity, water, heating, internet, and TV bills
- Budget transfers – Order tax and fee payments
- Savings management – Transfer to savings accounts within the bank
- Card controls – Block/unblock cards and adjust transaction limits
- Push notifications – Personalized alerts for account activity
- 24/7 access – Manage finances anytime, anywhere
Mobile App Details
| App Name | MB-mobile |
| Developer | Municipal Bank AD |
| Current Version | 1.4.1 (December 2026) |
| iOS Requirements | iOS 13.0 or later |
| Android | Available on Google Play |
| Size | 90.3 MB |
| Languages | Bulgarian, English |
| Rating | 3.0 / 5.0 |
| Price | Free |
Online Banking Services
Personal Banking
- Current and savings accounts in EUR
- Debit and credit cards (MasterCard)
- Consumer loans and mortgages
- Term deposits
- Domestic and international transfers
- Standing orders and direct debits
Business Banking
- Corporate accounts and cash management
- Trade finance services
- Business loans and credit lines
- Payroll services
- Investment intermediary services
- Government securities trading
Troubleshooting Login Issues
Forgot Password
- Click the “Забравена парола” (Forgot Password) link
- Enter your username and registered email
- Follow the email instructions to reset your password
- Create a new strong password and log in
Forgot Username
- Contact customer service at 0700 1 58 85
- Verify your identity with personal details
- Receive your username information
Account Locked
- Wait 30 minutes if locked due to failed attempts
- If still locked, call 0700 1 58 85
- Verify your identity and request unlock
- Visit a branch if remote unlock is not possible
App Not Working
- Update MB-mobile to the latest version
- Check your internet connection
- Clear app cache or reinstall if needed
- Contact support at [email protected]
Security Features
- Multi-factor authentication – Additional verification for sensitive transactions
- Biometric login – Face ID and fingerprint support on mobile
- Session timeout – Automatic logout after inactivity
- Transaction limits – Daily and per-transaction limits for security
- Real-time alerts – Notifications for all account activity
- Card freeze – Instantly block cards from the app
- Encrypted communications – SSL/TLS protection for all data
Euro Transition (January 2026)
Bulgaria joined the eurozone on January 1, 2026, becoming the 21st member country. Municipal Bank customers experienced the following during the transition:
- Account balances were automatically converted from Bulgarian lev (BGN) to euro (EUR)
- IBAN numbers remain unchanged
- A dual circulation period runs through January 2026
- Bulgarian lev can be exchanged at branches until June 30, 2026
- All accounts now operate in euros
Contact Information
| Customer Service | 0700 1 58 85 |
| 24/7 Card Support | 02/93 00 181 |
| [email protected] | |
| Headquarters | 6 Vrabcha Street, Sofia 1000 |
| Branch Hours | Monday-Friday 8:30 AM – 5:00 PM |
| Website | www.municipalbank.bg |
| Internet Banking | mwb.municipalbank.bg |
Municipal Bank History
- 1996 – Municipal Bank established in April as a universal commercial bank
- 1996 – Received full banking license No. B16 from Bulgarian National Bank
- 1996 – Became a licensed MasterCard member
- 2000s – Expanded branch network across Bulgaria
- 2010s – Launched investment intermediary services
- 2020s – Nedelcho Nedelchev appointed as CEO
- 2024 – Launched MB-mobile banking app
- 2026 – Elected to Association of Banks in Bulgaria management board
- 2026 – Completed euro transition with Bulgaria’s eurozone entry
Frequently Asked Questions
What is the Municipal Bank internet banking URL?
The Municipal Bank (Общинска банка) online banking portal is at mwb.municipalbank.bg. You can access your accounts 24/7 after registering at a branch.
What is the Municipal Bank mobile app called?
The Municipal Bank mobile app is called MB-mobile. It’s available for free on the App Store (iOS 13+) and Google Play. Features include BLINK instant transfers, utility payments, and card management.
How do I register for Municipal Bank online banking?
You must visit a Municipal Bank branch in person to register for online banking. Bring your ID and account information. The bank officer will set up your access and provide initial credentials.
What is the Municipal Bank SWIFT code?
The Municipal Bank SWIFT/BIC code is SOMBBGSF. This is used for international wire transfers to and from Municipal Bank accounts.
Are Municipal Bank accounts now in euros?
Yes. Bulgaria joined the eurozone on January 1, 2026. All Municipal Bank account balances were automatically converted from Bulgarian lev (BGN) to euro (EUR). IBAN numbers remain unchanged.
How many branches does Municipal Bank have?
Municipal Bank operates 41 branches and 5 offices located in 25 regions and 35 towns across Bulgaria. Branch hours are Monday-Friday from 8:30 AM to 5:00 PM.
How do I contact Municipal Bank customer service?
Contact Municipal Bank at 0700 1 58 85 for general inquiries or 02/93 00 181 for 24/7 card support. You can also email [email protected].
What features does the MB-mobile app offer?
MB-mobile offers real-time balances, BLINK instant transfers, utility bill payments, budget transfers for taxes, savings management, card controls (block/unblock), push notifications, and 24/7 access to your accounts.
Last Updated on January 4, 2026
URL: https://log-in.me/municipalbank-sofia-bulgaria/