PGBank Login: Mobile App, Internet Banking & Customer Service Guide (2026)

PGBank (Prosperity and Growth Commercial Joint Stock Bank), formerly known as Petrolimex Group Bank (PG Bank), is a Vietnamese commercial bank headquartered in Hanoi. Originally established in 1993 as Dong Thap Muoi Rural Joint Stock Bank, it rebranded to PGBank in December 2023 following Petrolimex’s divestment. This guide covers how to log in to PGBank’s digital banking services, download the mobile app, and contact customer support.

Quick Facts

Official Name Prosperity and Growth Commercial Joint Stock Bank (Ngân hàng TMCP Thịnh vượng và Phát triển)
Trading Name PGBank
Founded November 13, 1993 (as Dong Thap Muoi Rural JSB)
Headquarters Mipec Building, 229 Tay Son, Dong Da, Hanoi
Stock Code PGB (Ho Chi Minh Stock Exchange)
SWIFT/BIC PGBLVNVX
CITAD Code 01341001
Charter Capital VND 5,000 billion (June 2026)
Total Assets ~VND 34 trillion (~USD 1.5 billion)
Branches 18 branches + 64 transaction offices nationwide
Employees ~2,000
Chairwoman Cao Thi Thuy Nga (2026-2030 term)
CEO Nguyen Van Huong

How to Log In to PGBank Internet Banking

Web Browser Login

  1. Visit home.pgbank.com.vn (official Internet Banking portal)
  2. Enter your Username (Tên đăng nhập)
  3. Enter your Password (Mật khẩu)
  4. Complete any security verification (OTP via SMS or Smart OTP)
  5. Click Đăng nhập (Login)

First-Time Registration

  1. Visit any PGBank branch with your ID/passport
  2. Request Internet Banking service registration
  3. Provide your phone number for OTP verification
  4. Receive your initial login credentials
  5. Change your password on first login
  6. Set up Smart OTP in the mobile app for enhanced security

PGBank Mobile App

PGBank App is the official mobile banking application offering comprehensive digital banking services.

Key Features

  • Account Management – View balances, transaction history, and statements
  • Fund Transfers – Internal transfers, interbank transfers (24/7 Napas)
  • Bill Payments – Electricity, water, internet, phone, taxes (free automatic payments)
  • Card Management – View card details, lock/unlock cards, set limits
  • Savings – Open term deposits directly in the app
  • Loan Services – Apply for loans, check repayment schedules
  • Biometric Login – Fingerprint and Face ID authentication (per SBV Decision 2345)
  • Customizable Interface – Personalize app appearance to your preferences

App Details

App Name PGBank App
iOS Version 3.2.7 (September 2026)
iOS Rating 3.4/5 (329 ratings)
iOS Requirements iOS 13.0 or later
Android Updated June 2026
Developer PGBank

Download Links

Personal Banking Services

  • Current Accounts – VND and foreign currency accounts
  • Savings Accounts – Term deposits with competitive interest rates
  • Credit Cards – Domestic and international cards
  • Debit Cards – ATM and POS payment cards
  • Consumer Loans – Personal loans, vehicle loans, home loans
  • Remittances – Domestic and international money transfers
  • Payment Services – Bills, tuition, taxes

Corporate Banking Services

  • Business Accounts – Operating accounts for enterprises
  • Trade Finance – Letters of credit, bank guarantees
  • Working Capital Loans – Short-term business financing
  • Investment Loans – Medium and long-term project financing
  • Foreign Exchange – Currency exchange and hedging services
  • Cash Management – Collection and disbursement services
  • Corporate Internet Banking – Bulk payments, payroll services

Troubleshooting Login Issues

Forgot Password

  1. Click “Quên mật khẩu” (Forgot Password) on the login page
  2. Enter your username and registered phone number
  3. Receive OTP via SMS
  4. Create a new password following security requirements
  5. If unsuccessful, visit a branch with your ID

Forgot Username

  1. Call the customer hotline: 1900 555 574
  2. Verify your identity with personal information
  3. Receive your username via registered phone or email

Locked Account

After 5 failed login attempts, your account is temporarily locked. Wait 30 minutes for automatic unlock, or contact customer service for immediate assistance.

App Not Working

  • Update to the latest version from App Store or Google Play
  • Ensure stable internet connection
  • Clear app cache and data
  • Reinstall the app if issues persist
  • Ensure biometric settings comply with SBV Decision 2345

Security Features

  • Two-Factor Authentication (2FA) – OTP via SMS or Smart OTP
  • Biometric Authentication – Fingerprint and facial recognition per SBV regulations
  • Session Timeout – Automatic logout after inactivity
  • Transaction Limits – Daily transfer limits for security
  • FlexCube Core Banking – Oracle-powered banking system
  • Checkpoint Security – Advanced information security infrastructure
  • SSL Encryption – Secure data transmission

Contact Information

Customer Hotline 1900 555 574
Alternative Phone +84 24 6255 5999
Email [email protected]
Website www.pgbank.com.vn
Internet Banking home.pgbank.com.vn
Headquarters Mipec Building (Floor 16, 23, 24), 229 Tay Son, Dong Da, Hanoi, Vietnam

Bank History Timeline

  • 1993 – Dong Thap Muoi Rural Joint Stock Bank established (November 13, initial capital VND 700 million)
  • 2005 – Petrolimex and SSI Securities become major shareholders
  • 2007 – Renamed to Petrolimex Group Commercial Joint Stock Bank (PG Bank)
  • 2018 – HDBank shareholders approve PG Bank acquisition (merger not finalized)
  • 2023 – Petrolimex divests stake; bank renamed to PGBank (Prosperity and Growth)
  • 2024 – Charter capital increased to VND 4,200 billion
  • 2026 – New board elected (2026-2030 term); charter capital increased to VND 5,000 billion; plan to reach VND 10,000 billion

Current Ownership Structure (2026)

Following Petrolimex’s divestment, three major shareholders were approved by the State Bank of Vietnam:

  • Gia Linh Trading (Gialico) – 13.099% (39.3 million shares)
  • Cuong Phat International – 13.541% (40.6 million shares)
  • Vu Anh Duc Trading – 13.359% (40 million shares)

Frequently Asked Questions

Is PGBank the same as PG Bank?

Yes. PGBank was formerly known as PG Bank (Petrolimex Group Bank). In December 2023, the bank was renamed to “Prosperity and Growth Commercial Joint Stock Bank” (abbreviated PGBank) after Petrolimex divested its ownership stake.

What is PGBank’s SWIFT code?

PGBank’s SWIFT/BIC code is PGBLVNVX. This code is used for international wire transfers to PGBank accounts in Vietnam.

How do I register for PGBank Internet Banking?

Visit any PGBank branch with your ID/passport to register for Internet Banking. You’ll receive login credentials and can then access home.pgbank.com.vn or download the PGBank App.

Is PGBank merging with HDBank?

While HDBank shareholders approved a PG Bank acquisition in 2018, the merger has not been finalized after years of delays. As of 2026, PGBank continues operating independently under new ownership following Petrolimex’s divestment.

What are PGBank’s customer service hours?

PGBank’s hotline (1900 555 574) operates during business hours. Branch hours are typically Monday-Friday 8:00 AM – 5:00 PM, Saturday 8:00 AM – 12:00 PM. Internet and mobile banking are available 24/7.

Does PGBank have an English website?

Yes, PGBank offers English language content at www.pgbank.com.vn/en. The Internet Banking portal is primarily in Vietnamese, but the mobile app may have some English options.

How many branches does PGBank have?

PGBank operates 18 branches and 64 transaction offices across Vietnam, with its headquarters in Hanoi. The bank employs approximately 2,000 staff members.

Who owns PGBank now?

After Petrolimex divested in 2023, PGBank’s major shareholders include Gia Linh Trading (Gialico), Cuong Phat International, and Vu Anh Duc Trading, each holding approximately 13% of shares. The bank is publicly traded on HOSE under the code PGB.

Last Updated on January 4, 2026

URL: https://log-in.me/pgbank-vietnam-login/