Need to log in to QNB Indonesia? Go to ib.qnb.co.id and enter your User ID and password. QNB Indonesia (formerly Bank QNB Kesawan) is a subsidiary of Qatar National Bank, offering personal and business banking services. The bank operates a 24/7 contact center at +62 21 300 55 300.
⚠️ Name Change: This bank was previously called “Bank QNB Kesawan” and is now known as QNB Indonesia. It’s part of the Qatar National Bank Group.
How to Log In to QNB Indonesia
🖥️ Internet Banking
- Go to ib.qnb.co.id
- Enter your User ID
- Enter your password
- Complete security verification
- Access your accounts
📱 Mobile Banking
- Download QNB Indonesia mobile app
- Available on iOS and Android
- Login changed from PIN to password (2026)
- Biometric authentication supported
- BI-FAST instant transfers available
🏦 In-Branch
- Visit any QNB Indonesia branch
- Bring valid ID (KTP/Passport)
- Register for internet banking
- Create your User ID (flexible format)
- Receive activation credentials
Security Information
🚨 Security Warning
QNB will NEVER ask for:
- Your password via email or phone
- Your User ID via unsolicited contact
- OTP codes through unofficial channels
- Account details via suspicious links
Report suspicious activity to +62 21 300 55 300 immediately.
✅ Security Features
- Password authentication – Replaced PIN-based login in 2026
- Biometric login – Fingerprint and face recognition
- OTP verification – For transactions
- Session timeout – Automatic logout for security
About QNB Indonesia
QNB Indonesia is a subsidiary of Qatar National Bank (QNB Group), the largest bank in the Middle East and Africa. The bank was previously known as Bank QNB Kesawan before rebranding.
📊 Key Facts: Part of Qatar National Bank Group (largest bank in Middle East/Africa) • Formerly Bank QNB Kesawan • Offers personal, business, and corporate banking • Multi-currency accounts available • Investment products including time deposits • BI-FAST real-time payment system.
Recent Fee Changes (August 2026)
💰 Mobile Banking Fees: As of August 2026, QNB Indonesia updated mobile banking fees including mobile top-up transaction charges. Check with customer service for current fee schedule.
Contact QNB Indonesia
📞 Contact Center: +62 21 300 55 300 (24/7)
📧 Email: [email protected]
🏦 Headquarters: Jakarta, Indonesia
🌐 Website: qnb.co.id
🌐 Internet Banking: ib.qnb.co.id
🏛️ Regulator: OJK (Financial Services Authority)
Related Indonesian Bank Guides
- Bank Negara Indonesia (BNI) – Major state-owned bank
- Bank Mandiri – Indonesia’s largest bank by assets
- Bank Central Asia (BCA) – Largest private bank
- Bank Internasional Indonesia – Commercial bank
- Bank Rakyat Indonesia (BRI) – Microbanking specialist
Frequently Asked Questions
How do I log in to QNB Indonesia online banking?
Go to ib.qnb.co.id and enter your User ID and password. Complete any security verification required to access your accounts.
What is QNB Indonesia’s customer service number?
Call +62 21 300 55 300 for 24/7 customer service. You can also email [email protected] for non-urgent inquiries.
Is Bank QNB Kesawan the same as QNB Indonesia?
Yes, Bank QNB Kesawan was rebranded to QNB Indonesia. It’s the same bank, now operating under the QNB Indonesia name as part of Qatar National Bank Group.
Does QNB Indonesia have a mobile app?
Yes, QNB Indonesia offers a mobile banking app for iOS and Android. The app supports biometric login and was updated in 2026 to use password authentication instead of PIN.
How do I register for QNB Indonesia internet banking?
Visit any QNB Indonesia branch with valid ID (KTP or Passport) to register for internet banking. You can create a flexible User ID during registration.
What is QNB Group?
QNB Group (Qatar National Bank) is the largest bank in the Middle East and Africa. QNB Indonesia is one of its international subsidiaries.
Does QNB Indonesia support BI-FAST?
Yes, QNB Indonesia supports BI-FAST (Bank Indonesia Fast Payment) for real-time domestic transfers between participating Indonesian banks.
What authentication method does QNB mobile banking use?
As of 2026, QNB Indonesia mobile banking uses password-based authentication (changed from PIN). Biometric login (fingerprint/face recognition) is also supported.
Who regulates QNB Indonesia?
QNB Indonesia is regulated by OJK (Otoritas Jasa Keuangan / Financial Services Authority of Indonesia). For unresolved complaints, you can escalate to OJK.
Does QNB Indonesia offer multi-currency accounts?
Yes, QNB Indonesia offers multi-currency accounts and various investment products including time deposits for both personal and business customers.
Summary
QNB Indonesia (formerly Bank QNB Kesawan) is part of Qatar National Bank Group, the largest bank in the Middle East and Africa. To log in, visit ib.qnb.co.id and enter your User ID and password. The mobile app was updated in 2026 to use password authentication and supports biometric login. For 24/7 support, call +62 21 300 55 300. The bank offers personal, business, and corporate banking with features like BI-FAST transfers and multi-currency accounts.
Last Updated on January 4, 2026
URL: https://log-in.me/ptbankqnbkesawan-jakarta-indonesia/