KB Bank Syariah (formerly Bank Syariah Bukopin) is an Indonesian Islamic bank headquartered in Jakarta, operating under sharia principles since December 2008. The bank is a subsidiary of PT Bank KB Indonesia (formerly KB Bukopin), which is owned by South Korea’s KB Kookmin Bank. This guide covers how to access your KB Bank Syariah online banking account via web browser and the BISA Mobile app.
Quick Facts: KB Bank Syariah
| Full Name | PT Bank KB Bukopin Syariah (KBBS) |
|---|---|
| Former Names | Bank Syariah Bukopin (2008-2021), Bank Persyarikatan Indonesia (2003-2008) |
| Founded | July 29, 1990 (as Bank Swansarindo Internasional) |
| Sharia Operations Began | December 9, 2008 |
| Headquarters | Jalan Salemba Raya No. 55, Jakarta Pusat 10440 |
| Parent Company | PT Bank KB Indonesia Tbk (IDX: BBKP) |
| Ultimate Owner | KB Kookmin Bank (South Korea) |
| Paid-in Capital | Rp 1.73 trillion |
| Basic Capital | Rp 3 trillion |
| Equity | Rp 889.15 billion (Dec 2022) |
| Network | 12 branches, 11 sub-branches, 33 ATMs |
| SWIFT/BIC | BBUKIDJA (parent bank) |
| Fitch Rating | AAA(idn) Long-Term, F1+(idn) Short-Term |
| Customer Service | 1500 666 |
| Website | kbbanksyariah.co.id |
How to Log In to KB Bank Syariah Internet Banking
Method 1: Web Browser Access
- Open your web browser and navigate to www.kbbanksyariah.co.id
- Look for the “Login” or “Internet Banking” button in the top navigation
- Enter your registered User ID
- Enter your Password
- Complete any security verification (OTP may be required)
- Click “Login” to access your account dashboard
Method 2: BISA Mobile App Login
BISA Mobile is KB Bank Syariah’s official mobile banking application, offering convenient access to your accounts from your smartphone.
- Download the BISA Mobile app from Google Play Store (Android) or App Store (iOS)
- Open the BISA Mobile app on your device
- Select your preferred login method: Biometric (fingerprint/face) or Password
- Enter your credentials as prompted
- For transactions, authenticate using your M-Pin
- Access your account dashboard
First-Time Registration for Mobile Banking
- Visit any KB Bank Syariah branch with valid identification (KTP/SIM)
- Complete and sign the BSB Mobile service application form
- Submit a copy of your valid ID while presenting the original
- After registration, receive an email and SMS containing your User ID, Password, and OTP
- Download the BISA Mobile app and log in using your credentials
- Set up your M-Pin for transaction authentication
BISA Mobile App Features
| Feature | Description |
|---|---|
| Account Balance | Check real-time savings and deposit balances |
| Fund Transfers | Transfer to KB Bank Syariah, KB Bank, and other bank accounts |
| Bill Payments | Pay electricity, telephone, PDAM water, and multifinance bills |
| E-Wallet Top-Up | Add funds to e-wallet accounts |
| E-Money Recharge | Top up electronic money cards |
| Education Fees | Pay school and university tuition |
| QR Payments | Scan and pay using QRIS |
| Account Info | View transaction history and statements |
BISA Mobile App Details
| App Name | BISA Mobile by KBBS |
|---|---|
| Developer | PT Bank KB Bukopin Syariah |
| Latest Version | 3.2.19 |
| iOS Version | 1.0.60 (requires iOS 13.0+) |
| Last Updated | September 2026 |
| Download Size | ~52.76 MB |
| Price | Free |
Security Features
KB Bank Syariah implements multiple layers of security to protect your online banking:
- Biometric Authentication – Fingerprint or facial recognition login
- Password Protection – Strong password requirements
- M-Pin – Unique PIN for transaction authorization
- OTP Verification – One-time passwords sent via SMS
- Session Timeout – Automatic logout after inactivity
- SSL Encryption – Secure data transmission
Products and Services
Savings Products (Sharia-Compliant)
- KB Syariah Tabungan Payroll – Payroll savings with free ATM withdrawals
- iB SiaGa Emas – Gold savings product
- Tabungan Wadiah – Safekeeping savings account
- Tabungan Mudharabah – Profit-sharing savings
Financing Products
- KPR iB – Islamic home financing (mortgage)
- Multiguna iB – Multi-purpose financing
- Pembiayaan Emas – Gold financing
Banking Services
- Safe Deposit Box – Secure storage for valuables
- Cash Management – Corporate cash flow solutions
- iB Bank Guarantee – Sharia-compliant guarantees
- ATM Services – Access via KBBS, KB Bank, and Prima/Bersama networks
Troubleshooting Login Issues
Forgot Password
- On the login page, tap “Forgot Password”
- Enter your registered User ID
- Verify identity via registered mobile number or email
- Receive password reset link or temporary password
- Create a new strong password
Account Locked
If your account is locked after multiple incorrect login attempts:
- Contact Hello KBBS at 1500 666
- Visit your nearest branch with valid ID
- Complete identity verification to unlock
App Not Working
- Check internet connection stability
- Update BISA Mobile to the latest version
- Clear app cache and restart
- Reinstall if problems persist
Bank History and Ownership
The bank has a complex history reflecting Indonesia’s evolving Islamic banking sector:
- 1990 – Founded as PT Bank Swansarindo Internasional in Samarinda, East Kalimantan
- 2003 – Acquired by PT Bank Bukopin and Muhammadiyah organization; renamed PT Bank Persyarikatan Indonesia
- 2008 – Received sharia banking license from Bank Indonesia; renamed PT Bank Syariah Bukopin; operations officially launched by Vice President M. Jusuf Kalla
- 2021 – Renamed PT Bank KB Bukopin Syariah following KB Kookmin Bank’s acquisition of parent company
- 2026 – Parent company renamed from PT Bank KB Bukopin Tbk to PT Bank KB Indonesia Tbk
The bank maintains connections to Muhammadiyah, one of Indonesia’s largest Islamic organizations that originally helped establish the institution. KB Kookmin Bank, part of South Korea’s KB Financial Group, now controls the bank through its ownership of PT Bank KB Indonesia.
Deposit Insurance
Customer deposits at KB Bank Syariah are protected by the Indonesia Deposit Insurance Corporation (LPS) up to Rp 2 billion per depositor per institution. The bank maintains regular premium payments to LPS and complies with all regulatory requirements.
Contact Information
| Channel | Details |
|---|---|
| Customer Service Hotline | 1500 666 |
| Phone | (021) 2300912 |
| Fax | (021) 3148401 |
| [email protected] | |
| Website | www.kbbanksyariah.co.id |
| Headquarters | Jl. Salemba Raya No. 55, Jakarta Pusat 10440 |
Branch Network
KB Bank Syariah operates through:
- 1 Head Office in Central Jakarta
- 12 Branch Offices across Indonesia
- 11 Sub-Branch Offices (previously 10)
- 33 KB Bank Syariah ATMs
- Access to KB Bank and Prima/Bersama ATM networks
Branches are located in major cities including Jakarta, Tangerang, Medan, Makassar, and Padang (West Sumatra).
Frequently Asked Questions
What is KB Bank Syariah’s SWIFT code?
The SWIFT/BIC code for the parent bank (PT Bank KB Indonesia) is BBUKIDJA. For international transfers to your KB Bank Syariah account, use this code.
Is Bank Syariah Bukopin the same as KB Bank Syariah?
Yes. PT Bank Syariah Bukopin was renamed to PT Bank KB Bukopin Syariah in 2021 after KB Kookmin Bank acquired the parent company. The bank now operates under the “KB Bank Syariah” brand.
What makes KB Bank Syariah different from conventional banks?
KB Bank Syariah operates according to Islamic (sharia) principles, meaning no interest (riba) is charged. Instead, the bank uses profit-sharing (mudharabah), safekeeping (wadiah), and sale-based (murabaha) structures for its products.
How do I download the BISA Mobile app?
BISA Mobile is available as a free download from Google Play Store (Android) and App Store (iOS). Search for “BISA Mobile by KBBS” and install.
What is an M-Pin?
M-Pin is a mobile PIN used specifically for authenticating transactions in the BISA Mobile app. It provides an additional layer of security beyond your login password.
Are my deposits insured?
Yes. Deposits at KB Bank Syariah are guaranteed by the Indonesia Deposit Insurance Corporation (LPS) up to Rp 2 billion per depositor.
What if I’m a former Bank Syariah Bukopin customer?
Your account remains active under the new KB Bank Syariah branding. All account numbers and login credentials remain the same.
What is the bank’s credit rating?
Fitch Ratings Indonesia has assigned KB Bank Syariah a Long-Term National Rating of AAA(idn) with Stable Outlook, reflecting strong creditworthiness.
Last Updated on January 4, 2026
URL: https://log-in.me/ptbanksyariahbukopin-jakarta-indonesia/