Can’t log in to Resona Bank? You’re in the right place! Resona Holdings is one of Japan’s largest financial groups, operating Resona Bank, Saitama Resona Bank, Kansai Mirai Bank, and Minato Bank. This guide covers how to access My Gate online banking and the Resona Group App.
Quick Access
How to Log In to Resona Bank
My Gate Web Banking
- Go to resonabank.co.jp/direct
- Enter your Login ID
- Enter your Password
- Complete security verification
- Access your accounts
Resona Group App
- Download app from App Store/Google Play
- Open and select your bank (Resona/Saitama Resona)
- Use biometric authentication to log in
- Enter security password for transactions
- Manage accounts on the go
Business Portal
- Download Resona Business Direct app
- Enter Company Code
- Enter User ID and Password
- Complete two-factor authentication
- Access business banking services
Resona Group App Features
The Resona Group App (Good Design Award winner) offers comprehensive banking services:
- Multi-language support – Available in Japanese, English, and Simplified Chinese
- Biometric login – Face ID and fingerprint authentication
- Balance and history – View account balances and transaction history
- Fund transfers – Domestic transfers with lower fees than ATM
- Club points management – Exchange and manage Resona club points
- Asset management – Track investments and financial products
Note: As of February 2026, overseas money transfers via the app are suspended. Visit a designated branch for international transfers.
Common Login Issues
Forgot Password
Visit any Resona Bank branch with your cash card and identification document. Password reset requires in-person verification for security reasons.
Account Locked
Multiple wrong password attempts will lock your account. Visit your home branch with identification to unlock and reset credentials.
App Not Working
Ensure your app is updated (latest version March 2024 redesign). Check that biometrics are set up in device settings. Requires iOS 15.0 or later.
New User Registration
You need a savings account and cash card to use digital banking. Open an account at any branch or use the Resona account opening app.
About Resona Holdings
Resona Holdings is one of Japan’s largest banking groups, formed in 2001 through the merger of Daiwa Bank and Asahi Bank. The group operates four major banks: Resona Bank (main commercial bank), Saitama Resona Bank (regional focus), Kansai Mirai Bank, and Minato Bank. Headquartered in Osaka with a major presence in Tokyo, Resona serves both retail and corporate customers across Japan. The bank is known for extended operating hours compared to traditional Japanese banks and has received multiple awards for its digital banking services, including the Good Design Award for the Resona Group App.
Contact Information
Tokyo Branch:
03-6704-1111
Koraku 2-5-1, Bunkyo-ku
Head Office (Osaka):
Bingo-cho 2-2-1
Chuo-ku, Osaka 540-8610
Website:
English branch list
App: English/Chinese supported
Frequently Asked Questions
What is the Resona Bank My Gate login URL?
The official My Gate online banking portal is resonabank.co.jp/direct/ – this is where you can access web-based banking services.
What is the Resona Group App?
The Resona Group App is the official mobile banking app for Resona Bank, Saitama Resona Bank, Kansai Mirai Bank, and Minato Bank. It supports English and Chinese.
Does Resona Bank support English?
Yes, the Resona Group App supports English and Simplified Chinese. The bank also has an English branch locator page for finding branches.
Can I make international transfers via Resona app?
As of February 2026, overseas money transfers are suspended in the app. You need to visit a designated branch at least 3 business days in advance.
What do I need to use Resona digital banking?
You need a Resona Bank savings account and cash card. Open an account at any branch or use the Resona account opening app.
Is My Gate cheaper than ATM for transfers?
Yes, using My Gate online banking for transfers typically has lower fees compared to ATM transactions.
Does the Resona app support biometric login?
Yes, the app supports biometric authentication (Face ID/fingerprint) for login, with an additional security password required for transactions.
What banks are part of Resona Holdings?
Resona Holdings includes Resona Bank, Saitama Resona Bank, Kansai Mirai Bank, and Minato Bank. All can be accessed through the same app.
Where is Resona Bank headquartered?
Resona Holdings is headquartered in Osaka at Bingo-cho 2-2-1, Chuo-ku, Osaka 540-8610, with a major presence in Tokyo.
How do I reset my Resona Bank password?
You need to visit a Resona Bank branch in person with your cash card and identification document. Password reset requires in-branch verification.
Other Japanese Banks
Looking for other bank login guides in Japan? Check out these related pages:
- MUFG Bank login
- SMBC login
- Mizuho Bank login
- Oita Bank login
Last Updated on February 11, 2026
URL: https://log-in.me/resonaholdings-osaka-japan/