Can’t log in to UniCredit Bulbank? As Bulgaria’s largest bank by assets and part of UniCredit Group, UniCredit Bulbank offers Bulbank Online web banking and Bulbank Mobile app. This guide covers all login methods, M-token security, and troubleshooting.
Quick Access
Login Methods
Bulbank Online
1. Go to bulbankonline.bg
2. Enter your username
3. Enter your password
4. Confirm with M-token code
5. Access your accounts
Bulbank Mobile
1. Download Bulbank Mobile app
2. Enter your credentials
3. Enable biometric login
4. Use fingerprint/Face ID
5. Bank on the go
P2P Phone Payments
1. Open Bulbank Mobile
2. Select P2P transfer
3. Enter phone number
4. Send without IBAN
5. Instant transfer to any bank
App Features
- Local and international transfers
- P2P transfers by phone number (no IBAN needed)
- Utility bill payments
- Local tax payments
- Spending analysis in 15+ categories
- Track account movements
- Food voucher card integration (Kaufland)
- Secure Call Center identification
- Digital account opening with selfie
Common Login Issues
Forgot Password
Contact customer service at 0700 18484 or email [email protected]. Visit a branch for identity verification if needed.
M-token Issues
M-token is integrated into Bulbank Mobile app. If it’s not generating codes, reinstall the app or contact support.
New Customer
Become a customer fully online via Bulbank Mobile. Open an account with a selfie, sign digitally, and get free card delivery.
Call Center Help
New feature: Get secure identification code in Bulbank Mobile when calling the Call Center for enhanced security.
About UniCredit Bulbank
UniCredit Bulbank AD is Bulgaria’s largest bank by assets, headquartered in Sofia at 7 Sveta Nedelya Square. As a member of the Italian UniCredit Group, the bank offers comprehensive retail, corporate, and investment banking services across Bulgaria. UniCredit Bulbank is known for digital innovation, offering fully online account opening and P2P phone payments. The bank continues to expand its digital services while maintaining a strong branch presence.
Contact Information
Customer Service:
0700 18484
Call Center:
02 933 7 333
Online Support:
[email protected]
SWIFT:
UNCRBGSF
Head Office:
7 Sveta Nedelya Square
1000 Sofia
Bulgaria
Frequently Asked Questions
What is the Bulbank Online login URL?
The official web banking portal is at bulbankonline.bg. Enter your username and password, then confirm with M-token.
What is M-token?
M-token is an app integrated into Bulbank Mobile that generates unique codes for signing payments and requests in Bulbank Online.
Can I open an account online?
Yes, become a UniCredit Bulbank customer fully digitally through Bulbank Mobile. Open an account with a selfie and receive your card by free delivery.
What are P2P phone payments?
You can send and receive instant money by phone number without entering IBAN, both within UniCredit Bulbank and to other Bulgarian banks.
Is UniCredit Bulbank part of UniCredit Group?
Yes, UniCredit Bulbank is a member of Italy’s UniCredit Group and is Bulgaria’s largest bank by assets.
What is the food voucher feature?
You can add Kaufland Service food voucher cards to Bulbank Mobile to track balance, status, and transactions.
How do I get secure Call Center identification?
When calling the Call Center, request a code through Bulbank Mobile for secure individual customer identification.
Is there a current promotion?
Until December 31, 2026, open a Plus plan fully online and bank without fees for 12 months.
What is the customer service number?
Call 0700 18484 for general inquiries or 02 933 7 333 for the Call Center.
Where can I download Bulbank Mobile?
Download from the App Store, Google Play, or Huawei App Gallery.
Related Banks in Bulgaria
Looking for other Bulgarian bank login guides? Check out United European Bank, DSK Bank, and UniCredit Italy.
Last Updated on January 4, 2026
URL: https://log-in.me/unicreditbulbank-sofia-bulgaria/