Can’t log in to Union Bank Albania? Union Bank offers the UB Online platform for convenient digital banking in Albania. This guide covers all login methods, the mobile app, and troubleshooting tips.
Quick Access
How to Log In to Union Bank Albania
UB Online Web Portal
- Go to ubonline.unionbank.al
- Enter your User ID
- Enter your password
- Complete verification
- Access your accounts
UB Online Mobile App
- Download UB Online app
- Open the app
- Log in with credentials
- Make transactions in one click
- Bank fast and easy anytime
Register for UB Online
- Must be Union Bank customer
- Register online or at branch
- Bring ID document to branch
- Receive login credentials
- Set up password and security
UB Online Features
- Account Management – View balances and check transactions
- Account Statements – Generate and download statements
- Term Deposits – Open time deposits online
- Loan Management – View loan payment plans
- Card Services – Manage credit and debit cards
- Internal Transfers – Transfer between your accounts
- Bank Transfers – Send money within Union Bank
- External Transfers – Transfer to other Albanian banks in local and foreign currencies
Common Login Issues
Forgot Password?
Contact Union Bank customer service at +355 42 389 111 or visit any branch with your ID to reset your UB Online password and regain access.
Account Locked?
Your UB Online account may be locked after multiple incorrect login attempts. Call customer service or email [email protected] for assistance.
App Showing Errors?
Update to the latest version of the UB Online app. Clear app cache in your phone settings. If the API error persists, try the web portal at ubonline.unionbank.al instead.
Not a Customer Yet?
You must be a Union Bank Albania customer to use UB Online. Visit any branch to open an account, then register for digital banking online or at the branch.
About Union Bank Albania
Union Bank is an Albanian commercial bank headquartered in Tirana, providing comprehensive banking services to personal and business customers. The bank offers a range of products including savings accounts, current accounts, loans, and trade finance services.
The UB Online platform embodies the bank’s tagline “Make your banking transactions in one Click” – offering fast, easy, and convenient access to banking services anytime. The platform supports both local ALL (Albanian Lek) and foreign currency transactions, making it suitable for both domestic and international banking needs.
Contact Information
Phone Support
Main Line: +355 42 389 111
Call Center: [email protected]
Hours: Monday-Friday 9:00-17:00
Head Office
Njesia Bashkiake Nr.9
Sheshi Ferenc Nopcka, Ndertesa Nr.5
Tirana 1016, Albania
Frequently Asked Questions
What is the Union Bank Albania online banking URL?
Access UB Online internet banking at ubonline.unionbank.al to log in to your Union Bank account.
How do I download the UB Online app?
The UB Online mobile app is available on Google Play Store. Search for ‘UB Online’ to find the official Union Bank Albania app.
What is UB Online’s tagline?
UB Online’s tagline is ‘Make your banking transactions in one Click – Fast, Easy, at any time’ reflecting the platform’s focus on convenience.
Do I need to be a Union Bank customer to use UB Online?
Yes, you must be a customer of Union Bank Albania to use UB Online. You can register online or by visiting one of the bank branches.
Can I transfer money to other Albanian banks?
Yes, UB Online supports transfers to other banks in Albania in both local (ALL) and foreign currencies.
How do I contact Union Bank customer service?
Call +355 42 389 111 during business hours, or email [email protected] or [email protected] for assistance.
Can I open term deposits through UB Online?
Yes, UB Online allows you to open term deposits directly through the platform without visiting a branch.
What currencies does UB Online support?
UB Online supports transactions in both Albanian Lek (ALL) and foreign currencies for transfers and account management.
Where is Union Bank Albania headquartered?
Union Bank Albania is headquartered at Njesia Bashkiake Nr.9, Sheshi Ferenc Nopcka, Ndertesa Nr.5, Tirana 1016, Albania.
What if the UB Online app shows an API error?
If you encounter API errors in the app, try updating to the latest version or using the web portal at ubonline.unionbank.al instead. Contact customer service if issues persist.
Other Banks in Albania
Looking for other banks in Albania? Check out our login guides for Credins Bank Albania, Raiffeisen Bank Albania, and Intesa Sanpaolo Albania. For other Balkan banks, see NLB Banka Banja Luka and Podgorička Banka Montenegro.
Last Updated on January 4, 2026
URL: https://log-in.me/unionbank-tirana-albania/