Need to log in to United Bank Ethiopia (Hibret Bank)? Go to unitedib.com.et for Hibir Online banking. United Bank is one of Ethiopia’s major private banks with 339+ branches. The mobile app gets mixed reviews – some call it “best in Ethiopia,” others say it “works about half the time.”
🖥️ Hibir Online Banking
Go to unitedib.com.et. Enter your username and password. JavaScript must be enabled. Features include balance inquiry, transfers, bill payments, and PDF statement downloads.
📱 HIBIR Mobile App
Download the HIBIR app from Google Play. This is the newer app replacing UBEMobile. Supports balance inquiry, transfers, utility payments (Ethiopian Airlines, DSTV, water, electricity).
🌍 Diaspora Banking
Ethiopians abroad can use hibirdiasporabank.com. Open savings, current, and loan accounts from abroad. Designed for Ethiopian nationals and foreign nationals of Ethiopian origin.
😤 What Customers Are Actually Saying
United Bank’s digital banking gets mixed reviews. Some love it, others are frustrated. Here’s what customers report:
🚨 “Works About Half the Time”
Multiple users report the app only works intermittently. “Often doesn’t work in the evenings.” When you need to transfer money urgently, this is a problem.
🚨 “Too Many Authentication Methods”
Customer complaint: “From OTP to TPIN to MPIN – makes life of user very complicated.” The app always crashes for unknown reasons.
🚨 “Customer Service Nonexistent”
The in-app customer service is described as “nonexistent.” If you have problems, you’ll need to visit a branch.
⚠️ “Interface from 1980s”
The older UBEMobile app hasn’t been updated in 4 years. Users describe the interface as looking like “from 1980s” with outdated bank location information.
⚠️ “Update Loop Problem”
Some users report the app redirects to an update service where there’s nothing to update. After going back, the app doesn’t work.
✅ “Best Banking App in Ethiopia”
Some users praise the app for its many options, detailed information, security features, and ability to download formal bank statements as PDF.
🏦 About United Bank Ethiopia
United Bank S.C. (also known as Hibret Bank) was established in 1998 and is one of Ethiopia’s leading private banks:
- Branches: 339+ branches and 9 sub-branches across Ethiopia
- Customers: Over 1 million customers
- Assets: 36 billion Br worth of assets
- Core Banking: Recently upgraded to Flexcube and Oracle Banking Digital Experience (OBDX)
📞 Contact Information
Website: theubeg.com
Online Banking: unitedib.com.et
Diaspora Banking: hibirdiasporabank.com
Headquarters: Addis Ababa, Ethiopia
❓ Frequently Asked Questions
How do I log in to United Bank Ethiopia online banking?
Go to unitedib.com.et (Hibir Online) and enter your username and password. Make sure JavaScript is enabled in your browser.
Is United Bank the same as Hibret Bank?
Yes, United Bank S.C. is also known as Hibret Bank. They are the same institution, established in 1998.
Why does the United Bank app keep crashing?
Users report multiple issues including too many authentication methods (OTP, TPIN, MPIN) and update loop problems. Try uninstalling and reinstalling the HIBIR app from Google Play.
Which United Bank app should I use?
Use the newer HIBIR app from Google Play. The older UBEMobile app hasn’t been updated in years and has an outdated interface.
Can I open a United Bank account from abroad?
Yes, Ethiopians abroad can use the Diaspora banking service at hibirdiasporabank.com to open savings, current, and loan accounts.
Why doesn’t the United Bank app work in the evenings?
Customers report the app often doesn’t work in evenings, possibly due to server load or maintenance. Try again during business hours if you experience problems.
The bottom line: United Bank Ethiopia (Hibret Bank) is one of Ethiopia’s major private banks with modern infrastructure (Flexcube/OBDX), but the mobile app experience is inconsistent. Some users love it, others are frustrated by crashes and complicated authentication. If the app fails, you can still use Hibir Online banking or visit one of their 339+ branches.
Last Updated on February 21, 2026
URL: https://log-in.me/unitedbank-addisababa-ethiopia/