If you have a specific question or problem regarding the booking of a ticket, the reimbursement, or cancelation of an Air France plane ticket online, please contact Air France by telephone. If you do not know the flight tickets confirmation number, please review the booking ticket history on your Air France account. You may also be able to find the air ticket confirmation number in the registered email you mentioned when booking the flight ticket. As per 24 hours policy for cancelling, you need to provide the exact name of the person who booked the plane ticket initially.
As per the 24-hour Air France cancellation policy, passengers may cancel the flights booked with Air France within 24 hours from purchase. If passengers booked passengers round-trip tickets, they can make one-way cancellations.
If passengers want to make a cancellation as easily as possible, they should make a modification through their source of booking. If passengers have involved any third parties in their booking process, then passengers will need to make a cancellation the same way. In addition, air carriers would have to offer volunteers a choice of full compensation or a new itinerary as well.
You are also entitled to compensation equal to this offer if you are denied boarding, unless you were informed of cancellation at least 14 days prior to departure, you were re-routed closer to the original time, or if the air carrier can show the cancellation was due to an unusual circumstance. For damaged luggage, you should file a claim with the airline within seven days after receiving the luggage.
Reward tickets cannot be booked for Air France/KLM Market flights operated by a different airline, except on KLM Cityhopper, Hop & Joon. Codeshare services marketed by Delta Airlines that are operated by Air France/KLM are also eligible for points. The loyalty programs of Air France-KLM, as well as the programs of its partners (hotels and transport services), are available to members of the program. Points from those reservations will be awarded according to the carrier in operation, rather than to the marketing carrier.
Air France Magazine, the airlines in-flight magazine, is included at every seat, while Air France Madame, the stylish luxury magazine with a female outlook, is included in La Premiere and Business class cabins, as well as the lounges. Air France is Frances leading airline, committed to serving a wide range of domestic as well as international flights.
In early July 2012, it was announced that Air France-KLM Group had found partners in the Dutch-based KLM Royal Dutch Airlines. As of May 5, 2004, the shareholders of former Air France owned 81% of the new company (44% owned by France, 37% by private shareholders), with former KLM shareholders holding the remainder. Air Orient, the parent company of SGTA, was Frances first commercial aviation company, founded in 1919 as Lignes Aeriennes Farman. Once Deltas new venture received antitrust immunity, it was expected to extend to two more SkyTeam transatlantic partners, thus giving all four partners the ability to share flights, and also share revenues and profits.
The relaxation allowed UTA to begin scheduled services to new destinations in its exclusive sphere of influence, competing against the carrier. The carrier said that it will soon announce plans to make all fares more attractive, adding extra benefits.
If an Air France flight is cancelled for any reason beyond the control of Air France, then Air France provides the passenger with a refund for booking a next Air France flight thereafter. If a passenger cancels an Air France flight hours before departure of a flight, and the flight was booked no longer than one week prior, Air France requests a penalty payment which would be entirely dependent on Air Frances ticketing rules. Air France will give you full refund on the cost of the tickets if you booked it one or more weeks before your Air France flight date.
Choose a flight and book a ticket to any Air France destination using your preferred safe payment method. Customise your trip according to available options (baggage, seats, menua la carte…).
Receive notifications that notify you about any changes in flight status in real-time, and travel in peace. From booking a flight, checking in, and getting real-time updates on flights, to managing your Fly Blue account, it is all at your fingertips. Using APIs, digital product teams can quickly imagine, deploy, and launch new digital services to customers and partners. By connecting customer channels through APIs, Air France-KLM can make one change, update multiple customer and partner channels, and not have to modify separate platforms.
Chase is tied with American Express for the most Chase personal and business credit cards earning Ultimate Rewards points, which are redeemable straight into Flying Blue. Marriotts credit cards offer yet another way to earn flexible points, which can be transferred directly to Flying Blue. American Express credit cards are an excellent way to earn American Express points, which can be transferred directly to Flying Blue.
If you are maxing out your airlines account or are stuck, the transfers can be used as a last-ditch effort. You can also obtain procedures for cancelling a flight or asking for a refund simply by calling the customer service line at +33 (0)89 27 0265 4.
Premium economy, is the premium Air France economy product on long-haul flights that became available on the Boeing 777-200ER, the 777-300ER, and Airbus A330-200 from late 2009 to early 2010.
Last Updated on October 31, 2025
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