Locked out of Alpha Bank Romania? The most important fact is that the old Alpha Bank Romania login path is no longer the current path. UniCredit’s official migration page says Alpha Bank Romania became part of UniCredit on November 4, 2024, Alpha apps stopped being available on August 15, 2025, and former Alpha customers got full access to UniCredit services on August 18, 2025.
So if Alpha Bank Romania Log In is failing today, do not keep looking for the old Alpha app or old Alpha Online Banking route. You now need the current UniCredit path for the type of account you have.
How to Log In
Former Alpha Personal Customers
- Use UniCredit’s current Mobile Banking app for your migrated Alpha accounts.
- UniCredit says that starting on August 18, 2025, the same user can access the migrated Alpha products inside Mobile Banking.
- If you activated the app before the migration weekend, sign in there first instead of searching for Alpha Online Banking.
- If you still cannot enter, call the dedicated Alpha-clients InfoCenter before repeating random login attempts.
UniCredit’s Alpha migration page says Alpha Online Banking, Alpha Safe Access 2.0, Alpha e-statements, Alpha Pay Online, and Evrixa stopped being available on August 15, 2025.
Former Alpha Business Customers
- Use UniCredit’s BusinessNet for internet banking and Business Mobile for mobile access.
- UniCredit’s business-digital page for migrated Alpha clients says these services replace Alpha Online Banking for companies.
- If your company used Alpha Safe Access or old Alpha payment tools, do not expect them to work after the migration cutover.
- If your business user rights or tokens no longer match, contact UniCredit’s dedicated Alpha support and explain that this is a migrated Alpha Romania company-access case.
For business customers, the key problem is usually trying an old Alpha corporate route after the UniCredit migration already replaced it.
Known Issues & Common Problems
You are trying an app that no longer works
The biggest issue is using a dead path. UniCredit says the old Alpha digital apps stopped being available on August 15, 2025, so the old Alpha login route is no longer the right target.
You are logging in before finishing UniCredit activation
UniCredit encouraged migrated Alpha customers to activate Mobile Banking before August 14, 2025 so they could see new IBANs and card details. If that setup never finished, your login problem may be an activation problem rather than a password problem.
Your old IBAN or card assumptions are outdated
The UniCredit migration page says new IBANs and new UniCredit cards replaced the Alpha setup. If you are relying on old saved Alpha account details, the login flow may no longer match what the bank expects.
You need dedicated migration support
UniCredit maintains a separate InfoCenter for former Alpha Bank Romania customers. If the migrated products do not appear, or business access rights look wrong, use that channel instead of the old Alpha route.
Troubleshooting Tips
- Stop trying Alpha Online Banking or old Alpha mobile apps. They are no longer the current access path.
- If you are a personal customer, start with UniCredit Mobile Banking.
- If you are a company user, start with BusinessNet or Business Mobile instead of a retail path.
- Check whether your new UniCredit card or new IBAN information was already issued to you, because old Alpha references may now be stale.
- If migrated products do not appear in the app, call the dedicated Alpha-clients InfoCenter and ask whether your transfer profile is fully active.
- Write down exactly whether the problem is app activation, missing account view, card issue, or business-access rights. That speeds up support.
Security Tips
- Use only UniCredit’s current digital-banking path for migrated Alpha products.
- Do not trust old Alpha app links, old activation emails, or random third-party login pages.
- Alpha Bank Romania’s security page says the bank will not ask you for password, PIN, or security codes by email or phone. Treat those requests as suspicious.
- If a migrated account looks wrong or a card behaves strangely after login, contact the bank before you keep authorizing transactions.
- Use only your own phone when activating UniCredit Mobile Banking or Business Mobile.
- After access is restored, review your saved payees, alerts, and card settings inside the new UniCredit environment.
Contact Customer Service
- Dedicated InfoCenter for former Alpha clients: +40 21 200 2752
- Email for migrated Alpha clients: [email protected]
- General UniCredit InfoCenter: +40 21 200 2020 or *2020
- General UniCredit email: [email protected]
- Best phrase to use: say you are a former Alpha Bank Romania customer migrated to UniCredit and explain whether the issue is personal mobile access or business digital access
Those contact details come from UniCredit’s dedicated Alpha migration page for former Alpha Bank Romania customers.
Bottom Line
If Alpha Bank Romania Log In is failing today, the real fix is usually to stop using the old Alpha path and move to UniCredit. The old Alpha apps ended on August 15, 2025, and full UniCredit access for migrated Alpha customers began on August 18, 2025.
Related Log In Guides
- BCR Romania Internet Banking – George Digital Banking Platform
- Banca Transilvania Romania ❤️ Login
- CEC Bank Bucharest Romania ❤️ Log In
- Log in to Raiffeisen Bank Romania, Bucharest, Romania ‘s Internet Online Bank
- Log in to UniCredit Tiriac Bank, Bucharest, Romania Internet Online Bank
Frequently Asked Questions
Does Alpha Bank Romania still have its old login apps?
No. UniCredit says Alpha Online Banking, Alpha Safe Access 2.0, Alpha e-statements, Alpha Pay Online, and Evrixa stopped being available on August 15, 2025.
When did former Alpha customers get full UniCredit access?
UniCredit says former Alpha Bank Romania customers got full access to transferred UniCredit products and services on August 18, 2025.
What should personal customers use now?
Former Alpha personal customers should use UniCredit Mobile Banking for migrated accounts and products.
What should business customers use now?
Former Alpha business customers should use UniCredit BusinessNet and Business Mobile instead of the old Alpha online-banking route.
What number should former Alpha customers call?
UniCredit lists +40 21 200 2752 as the dedicated InfoCenter number for former Alpha Bank Romania customers.
What email should former Alpha customers use?
UniCredit’s dedicated Alpha migration page lists [email protected] for former Alpha Bank Romania customers.
Last Updated on March 6, 2026
URL: https://log-in.me/alphabankromania-bucharest-romania/