Arrow Bank ❤️ Log In

If You Used Glens Falls Or Saratoga Before

1. Start from the current Arrow Bank website.
2. Try your existing online-banking username and password first.
3. If you used the mobile app before, make sure you are using the current Arrow app, not an old bookmark.
4. If the sign-in screen looks different, do not panic. The bank says the services continue under the new Arrow Bank name.

If You Only Know The Holding-Company Name

1. Do not try to log in through investor pages or stock information pages.
2. Go straight to Arrow Bank customer banking.
3. If you are not sure whether your account came from Glens Falls or Saratoga, call support before trying random reset steps.
4. If you just need balances fast, you can also use On Call Banking after you enroll.

What People Often Try

• They search for Arrow Financial login instead of Arrow Bank login.
• They assume the January 2026 name change means they need brand-new credentials.
• They keep retrying after a failed sign-in without calling electronic banking support.
• They use a saved old bookmark and end up confused.
• They ignore fraud signs and keep typing details into a page that feels wrong.

What To Do Instead

• Use the Arrow Bank banking path, not the investor side of the company.
• Try your old credentials first if you came from Glens Falls National Bank or Saratoga National Bank.
• If login keeps failing, call (800) 246-2415 instead of guessing.
• If you need account info right away, ask whether On Call Banking at (866) 357-2094 is set up for you.
• If something looks suspicious, stop and report it fast.

Troubleshooting Tips

• If your old bank name is still in your head, remind support which branch family you came from.
• If you changed phones, test the web login first before blaming the app.
• If you only need quick account information, ask support whether On Call Banking is available on your account.
• If you forgot whether your alert came by text, email, or app, slow down and verify it before you click anything.
• If you think fraud is involved, call the bank right away.

Security Tips

• The bank says urgent account problems should be reported immediately to (800) 246-2415.
• Be careful with spoofed calls, texts, and emails that try to rush you.
• Use the bank’s official phone number instead of the number inside a suspicious message.
• Do not share passwords or one-time codes with anyone who contacts you first.
• If your card is lost or stolen, report it right away.

Main Help

• General inquiries: (518) 793-4121
• Electronic banking help: (800) 246-2415
• Lost or stolen debit card: (800) 246-2415
• Lost or stolen credit card: (800) 444-6938
• On Call Banking: (866) 357-2094

What To Say On The Call

• Say whether you came from Glens Falls National Bank or Saratoga National Bank.
• Say if you are using an old bookmark or an old mobile app path.
• Say if the issue is password failure, device trouble, or fraud concern.
• Ask whether your current credentials should still work after the Arrow Bank name change.