BancaStato (Banca dello Stato del Cantone Ticino) is the cantonal bank of Ticino, Switzerland’s Italian-speaking canton. To log in to BancaStato E-Banking, go to inlinea.ch and use the accessoSICURO app on your smartphone for authentication via mosaic code scanning.
Quick Access
How to Log In to BancaStato InLinea
E-Banking (Desktop)
- Go to inlinea.ch
- Enter your user number
- Enter your password
- A mosaic code appears on screen
- Open accessoSICURO app
- Scan the mosaic code
- Enter the security code displayed
Mobile Banking
- Download BancaStato mobile app
- Open the app
- Log in with your credentials
- Authenticate via accessoSICURO
- Access your accounts
Note: InLinea is available 24/7 from any internet connection worldwide. The service is free – you only pay for internet costs.
accessoSICURO Setup
- Have an active InLinea account
- Download accessoSICURO app
- Follow activation procedure from bank
- Complete setup
First access: Visit bancastato.ch/primoaccesso for setup instructions.
Known Issues (Trustpilot: 3.6/5 ⭐)
BancaStato has a 3.6/5 rating on Trustpilot from limited reviews. Most complaints relate to customer service rather than the E-Banking system. As a regional cantonal bank, service quality can vary by branch.
⚠️ Phone Support Issues
“Nessuno risponda al telefono” (nobody answers the phone) – Customer reported calling during updates with no staff responding. Service described as “vergognoso” (shameful).
Tip: Try calling during non-peak hours (early morning). Consider visiting a branch for urgent matters.
⚠️ Branch Service Quality
Some customers report inconsistent service quality across branches, with some staff being more attentive than others.
Tip: If unsatisfied with service, request to speak with a senior employee or visit a different branch.
✅ What Works Well
Long-term customers praise the bank as “Ottima banca” (excellent bank) with strong security measures. Many families have banked with BancaStato for multiple generations.
Troubleshooting & Security Tips
Common Problems & Fixes
Mosaic code not scanning?
1. Increase screen brightness
2. Position phone camera properly
3. Ensure stable internet connection
4. Update accessoSICURO app
Security code not accepted?
The code changes every few seconds. Enter it quickly after it appears in the app.
Forgot password?
Contact supportoATTIVO at +41 91 803 77 99 or visit a branch with ID.
First-time login problems?
Visit bancastato.ch/primoaccesso for detailed setup instructions.
🔒 Security Tips
- Keep accessoSICURO app updated
- Never share your user number or password
- Only scan mosaic codes from inlinea.ch
- Log out after each E-Banking session
- Check account regularly for unauthorized transactions
- Contact bank immediately if device is lost
Contact BancaStato
supportoATTIVO: +41 91 803 77 99
Hours: Monday-Friday, 08:00-18:00
Website: bancastato.ch
Headquarters: Viale H. Guisan 5, 6500 Bellinzona, Switzerland
SWIFT/BIC: BSCTCH22
TWINT: BancaStato offers TWINT for mobile payments – download the BancaStato TWINT app from your app store.
About BancaStato
Banca dello Stato del Cantone Ticino (BancaStato) is the cantonal bank of Ticino, Switzerland’s Italian-speaking canton. Founded in 1915, it serves primarily canton residents with retail and business banking products. As of 2024, BancaStato manages CHF 19.3 billion in assets with annual profits of CHF 146 million. The bank has a full state guarantee from Canton Ticino, making deposits exceptionally secure. BancaStato operates throughout the canton with branches in Bellinzona, Lugano, Locarno, and other Ticino towns.
FAQ
How do I log in to BancaStato E-Banking?
Go to inlinea.ch, enter your user number and password, then use the accessoSICURO app to scan the mosaic code and generate a security code for login.
What is accessoSICURO?
accessoSICURO is BancaStato’s security app that scans mosaic codes displayed during login and generates one-time security codes for authentication.
Is BancaStato InLinea E-Banking free?
Yes, InLinea is offered free of charge. You only pay for your own internet connection costs.
What language is BancaStato E-Banking in?
BancaStato primarily operates in Italian as it serves Canton Ticino, Switzerland’s Italian-speaking region. Some services may be available in other languages.
How do I set up BancaStato E-Banking for the first time?
Visit bancastato.ch/primoaccesso for first-time access instructions. You will need to activate the accessoSICURO app through procedures provided by the bank.
Does BancaStato have TWINT?
Yes, BancaStato offers TWINT mobile payments through a dedicated BancaStato TWINT app available on both App Store and Google Play.
Are my deposits safe with BancaStato?
Yes, BancaStato has a full state guarantee from Canton Ticino, meaning your deposits are backed by the canton government – providing exceptional security.
Last Updated on December 16, 2025
URL: https://log-in.me/bancadellostatodelcantoneticino-bellinzona-switzerland/