Can’t log in to Banco BISA? Banco BISA is Bolivia’s third-largest bank by assets, founded in 1963. This guide covers how to access your account through e-BISA Móvil+ app and web banking, plus troubleshooting tips for common login issues.
Quick Access
How to Log In
e-BISA Móvil+ App
- Download “Banco BISA” from app store
- Open the e-BISA Móvil+ app
- Enter your Usuario (Username)
- Enter your Clave Secreta (Password)
- Enter your Token code
Web Banking (eBISA+)
- Go to www.bisa.com
- Click on “Banca Digital” or “eBISA+”
- Enter your Usuario
- Enter your Clave Secreta
- Enter your Token and click “Ingresar”
QR Payments
- Open e-BISA Móvil+ app
- Select “Cobro y Pago con QR”
- Scan the QR code to pay
- Or generate QR to receive payments
- Works with BISA and other banks
e-BISA Móvil+ Features
The e-BISA Móvil+ app lets you perform inquiries and transactions faster and easier from your mobile device:
- Consultas – Check balances, movements, and product details
- Transferencias – Transfer between BISA accounts, to third parties, other banks, and abroad
- Pagos – Pay BISA credit cards, loans, utilities, insurance, AFP, education, taxes, phone, cable TV
- QR Payments – Make and receive payments using secure QR codes
- Giros – Domestic and mobile money orders
- Billetera Digital – Digital wallet for contactless payments
Common Login Issues
Forgot Password?
Contact BISA Responde at 508-500-15 or the free line 800-10-5555 during business hours. They will help you reset your clave secreta (password) after verifying your identity.
Token Issues?
Make sure you’re entering the current token code displayed on your device. Tokens refresh every 30-60 seconds. If your token device isn’t working, contact your nearest BISA branch.
App Not Working?
Download the latest version of e-BISA Móvil+ from Google Play or App Store. Clear app cache and data if you’re experiencing issues. Requires iOS 12.0 or later for Apple devices.
First Time User?
Visit any Banco BISA branch with your ID to register for digital banking. You’ll receive your usuario (username), clave secreta (password), and token device for secure access.
About Banco BISA
Banco BISA S.A., formerly known as Banco Industrial S.A., was founded on July 5, 1963. Based in La Paz, Bolivia, it has grown to become the third-largest bank in Bolivia by assets. The bank was recognized with the Best Trade Finance Provider in Bolivia Award on Global Finance’s 2026 World’s Best Trade Finance Providers list.
BISA offers comprehensive banking services through 66 banking centers, 280 ATMs across Bolivia, call centers, and digital banking platforms. The bank serves individuals and businesses with savings accounts, loans, credit cards, international transfers, and investment services.
Contact Information
BISA Responde:
508-500-15
Free Line:
800-10-5555
Email:
[email protected]
Website:
www.bisa.com
Headquarters:
Av. 16 de Julio 1628
Edif. Banco BISA
Zona Central, La Paz, Bolivia
Frequently Asked Questions
What do I need to log in to Banco BISA?
You need your usuario (username), clave secreta (secret password), and token code. All three are required for secure access to e-BISA Móvil+ and web banking.
How do I download the Banco BISA app?
Search for ‘Banco BISA’ in Google Play or App Store. The main app is e-BISA Móvil+ which provides full mobile banking services. Requires iOS 12.0 or later for Apple devices.
What is the QR payment feature?
QR Cobro y Pago lets you make and receive payments using QR codes. It works with BISA accounts and other banks, without needing cash or cards. Highly secure and instant.
How do I register for digital banking?
Visit any Banco BISA branch with your ID. Bank staff will help you register and provide your username, password, and token device for secure online access.
What is the BISA Responde phone number?
Call 508-500-15 or the free line 800-10-5555 during business hours. You can also email [email protected] for support.
Can I transfer money to other banks?
Yes, e-BISA Móvil+ allows transfers to other banks in Bolivia, international transfers abroad, and domestic money orders through the app or web banking.
What bills can I pay through BISA?
You can pay utilities, insurance, AFP (pension), education, taxes, phone bills, cable TV, BISA credit cards, and loans through the e-BISA Móvil+ app.
What is Billetera Digital?
Billetera Digital is BISA’s digital wallet feature for contactless payments. You can use it for quick transactions without entering full banking credentials.
How many branches does Banco BISA have?
Banco BISA has 66 banking centers and 280 ATMs across Bolivia, plus call centers and digital banking platforms for nationwide coverage.
What awards has Banco BISA won?
Banco BISA won the Best Trade Finance Provider in Bolivia Award on Global Finance’s 2026 World’s Best Trade Finance Providers list.
Other Banks in Bolivia
Looking for login guides for other banks in Bolivia and South America?
- Banco del Pacífico Ecuador Login
- Banco Unión Bolivia Login
- Banco Mercantil Santa Cruz Login
- Banco Nacional Bolivia Login
- Banco Safra Brazil Login
Last Updated on January 4, 2026
URL: https://log-in.me/bancobisa-lapaz-bolivia/