Can’t log in to Banco del Pacífico? Banco del Pacífico is one of the largest banks in Ecuador. This guide covers how to access your account through Banca Virtual Intermático and the mobile banking app.
Quick Access
How to Log In (3 Methods)
Banca Virtual (Web)
- Go to intermatico.com
- Enter your username
- Enter your password
- Complete security verification
Mobile App
- Download “Banco del Pacífico” app
- Open the app
- Enter your credentials
- Use PacificID for transactional keys
Business Banking
- Go to BizBank Empresarial
- Enter corporate credentials
- Complete security steps
- Access business services
PacificID – Integrated Security
PacificID is now integrated directly into the Banco del Pacífico mobile banking app. You can generate your transactional keys directly from the app, maintaining the same security and functionality – even without internet connection.
Benefits: One single application for all your financial operations with better performance and improved navigation.
Security Warning
Important: Banco del Pacífico S.A. does NOT request passwords, usernames, card numbers, or account information through any channel. Do not share your passwords – they are personal and non-transferable.
If you receive suspicious calls, text messages, or emails, contact immediately: 3731500 option 9
Common Issues
Forgotten Password
Use the password recovery option on the Intermático login page. You’ll need to verify your identity. Alternatively, visit a Banco del Pacífico branch with your ID.
PacificID Not Working
PacificID is now integrated into the main banking app. Make sure you have the latest version. The keys work even without internet once set up.
Account Locked
Multiple failed login attempts will lock your account. Wait and try again, or contact customer service at 3731500 option 9 for assistance.
Correct URL
Always type intermatico.com directly in your browser. Never click links from emails claiming to be from the bank.
Contact Information
Customer Service:
3731500
Report Fraud (option 9):
3731500 opción 9
Website:
bancodelpacifico.com
Banca Virtual:
intermatico.com
Type:
Commercial Bank
Headquarters:
Guayaquil, Ecuador
Frequently Asked Questions
What is Banca Virtual Intermu00e1tico?
Banca Virtual Intermu00e1tico is Banco del Pacu00edfico’s online banking platform. It allows you to manage savings and checking accounts, pay bills, and handle PacifiCard operations from anywhere.
What is the correct URL for Banco del Pacu00edfico online banking?
The correct URL is https://www.intermatico.com – Always type this directly in your browser. Never click links from emails.
What is PacificID?
PacificID generates transactional security keys. It’s now integrated into the main Banco del Pacu00edfico mobile app, so you don’t need a separate app. Keys work even without internet.
What is Banco del Pacu00edfico’s customer service number?
The customer service number is 3731500. For fraud reports or security concerns, select option 9.
Will the bank ever ask for my password?
No. Banco del Pacu00edfico will NEVER request passwords, usernames, card numbers, or account information through calls, SMS, or email. Report any such requests immediately.
How do I report a suspicious email or call?
Contact Banco del Pacu00edfico immediately at 3731500 option 9 to report any suspicious communications claiming to be from the bank.
Can I use Banca Virtual from outside Ecuador?
Yes, you can access intermatico.com from anywhere with internet access. The same login credentials work internationally.
What is BizBank Empresarial?
BizBank Empresarial is Banco del Pacu00edfico’s business banking platform for corporate customers, available at bp.fin.ec/cashmanagement/bizempresarial/.
Is the mobile app free?
Yes, the Banco del Pacu00edfico mobile app is free to download from the App Store and Google Play. It includes PacificID functionality.
How do I reset my password?
Use the password recovery option on the Intermu00e1tico login page or visit any Banco del Pacu00edfico branch with your ID for assistance.
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Last Updated on December 22, 2025
URL: https://log-in.me/bancodelpacifico-guayaquil-ecuador/