Can’t log in to MeDirect? Formerly known as Mediterranean Bank, MeDirect is Malta’s third-largest banking group and a digital challenger bank offering investments, mortgages, and daily banking. This guide covers online banking login, the Wealth SuperApp, and troubleshooting.
Quick Access
Login Methods
Online Banking
1. Go to medirect.com.mt
2. Click “Login”
3. Enter your credentials
4. Complete security verification
5. Access your accounts
Wealth SuperApp
1. Download MeDirect app
2. Enter your login details
3. Enable biometric login
4. Access investments and banking
5. Manage everything in one app
Open Account Online
1. Visit medirect.com.mt
2. Click “Open Account”
3. Verify identity via selfie
4. Complete digital onboarding
5. Start banking online
MeDirect Features
- Wealth SuperApp – one-stop-shop for investments and banking
- Broadest range of online investment solutions
- Savings accounts
- Current accounts
- Wealth management
- Specialized mortgage lending
- Corporate banking
- Secure messaging within app
- Digital account opening via selfie
Common Login Issues
Forgot Password
Use the “Forgot Password” option on the login page or contact customer service at (+356) 2557 4400 during business hours.
Account Locked
Multiple wrong attempts lock your account. Email [email protected] or call (+356) 2557 4400 to unlock.
Secure Messaging
For secure communication, log in to your online banking or mobile app and send a message directly to MeDirect support.
New Customer
Open an account completely online with selfie verification. No branch visit required for digital onboarding.
About MeDirect Malta
MeDirect Bank (Malta) plc, formerly Mediterranean Bank, is Malta’s third-largest banking group by assets and a leading digital challenger bank. Headquartered in Sliema at Tigné Point, MeDirect serves over 155,000 customers with more than €5.9 billion in assets. The bank operates as a WealthTech, offering its unique “Wealth SuperApp” that combines retail investing with everyday banking. In September 2026, Prague-based Banka Creditas completed the acquisition of MeDirect. The bank has branches in Sliema and Victoria (Gozo).
Contact Information
Customer Service:
(+356) 2557 4400
Mon-Fri: 8:00-18:00
Sat: 9:00-13:00
Email:
[email protected]
Corporate:
[email protected]
Head Office:
The Centre, Tigné Point
Sliema TPO 0001
Malta
Frequently Asked Questions
What was Mediterranean Bank?
Mediterranean Bank was the former name of MeDirect Bank (Malta) plc. The bank rebranded to MeDirect while expanding its digital services.
What is the Wealth SuperApp?
MeDirect’s Wealth SuperApp is a one-stop-shop mobile application offering the broadest range of online investment solutions combined with everyday banking.
Can I open an account online?
Yes, MeDirect offers completely online account opening with identity verification via selfie. No branch visit required.
What are the customer service hours?
Customer service is available Monday-Friday 8:00-18:00 and Saturday 9:00-13:00 (excluding public holidays) at (+356) 2557 4400.
Is MeDirect a WealthTech?
Yes, MeDirect identifies as a WealthTech bank, aiming to democratise investing through its digital-first approach.
How many customers does MeDirect serve?
As of December 2024, MeDirect serves more than 155,000 customers with over €5.9 billion in assets.
Where are the MeDirect branches?
MeDirect has branches in Sliema (head office at Tigné Point) and Victoria, Gozo.
What happened in September 2026?
Prague-based Banka Creditas completed the purchase of MDB Group Limited, MeDirect’s parent company.
What services does MeDirect offer?
MeDirect offers savings, investments, wealth management, specialized mortgage lending, current accounts, and corporate banking.
How do I send a secure message?
Log in to your online banking or mobile app and use the secure messaging feature to contact MeDirect support.
Related Banks in Malta
Looking for other Maltese bank login guides? Check out Bank of Valletta, HSBC Malta, Lombard Bank Malta, and APS Bank.
Last Updated on February 11, 2026
URL: https://log-in.me/mediterraneanbank-valletta-malta/